I'll give you one star only for the delivery! The only link that coped without problems in the chain from sale to service! The company's service is disgusting! I ordered furniture for the nursery on 08/04/2024.The table came with a chip and 1 of 3 cabinets of a different color! I have been waiting for the replacement of both for almost 2 months! At first I called every week! The service called the deadline on 26.09! As a result, the day before I received an answer of the kind "oh, and we have already forgotten about you"! And no one cares that the money has been spent, they are already using it, but I am not using my closet!!!! They are doing well! If you want to be disappointed in the stores, contact Aksamit!!!

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Дарья Воложенец

Level 2 Local Expert

I would like to tell you about our furniture situation, about the terrible delivery of this store. The furniture in this store is beautiful, stylish, and the quality is not bad, there are no questions. It turned out that in 2022 we ordered a bed and bedside tables in this store. The delivery did not last long, but everything was brought exactly not on the promised day, as they immediately promised to bring it late, around 0.00 o'clock, as a result, they called at one o'clock in the morning and said that they would not bring it. After a couple of days, everything was brought, the bed was assembled well, and the curbstones were scratched during the autopsy and there was a dent on one of the curbstones from behind, respectively, the curbstones were taken away for replacement. After a while, new cabinets were brought, but they were assembled terribly crookedly. I didn't notice much right away, because I had to leave home for the clinic, I was pregnant. My husband came home from work and saw the condition of the cabinets. We called the service the next day, naturally with complaints. Another collector arrived after some time, but not for long, maybe a few days and collected the cabinets normally. And after almost a year and a half, we still ventured to order a chest of drawers again in this store. The chest of drawers was supposed to arrive before March 5, 2024, the chest of drawers arrived only on March 21, 2024, but the truth is, the next day after the arrival of the chest of drawers, the service called and within an hour the collector arrived and assembled the chest of drawers. Naturally, because we have already quarreled so many times with the service and logistics of this store, it's just terrible. The delivery is terrible, there are constant problems with delivery. And if any problems arise, then they also have a very long time. Based on the above, I would not recommend this store because of their terrible delivery

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Екатерина Н.

Level 3 Local Expert

It all started with the delivery. The driver is a cad! The furniture is not bad, but there are jambs in the form of chips. The package with bolts was not reported, I had to buy it separately! There is no instruction, some incomprehensible pictures, it is not clear where the top is, where the bottom is, where which side is, so I had to assemble and disassemble several times! If only they had written something in words, it would have been clearer!

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