the standard 5 element. But each of the stores has its own layout, you live in the same city, you get used to the same layout, you move where it is not clear
A good electronics store . And there is also an excellent sales consultant Alexander.
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Владислав
Level 8 Local Expert
February 14, 2022
Today I made a purchase in your store, I needed advice about one product, so you can't find your consultants, one hundred and one people and all huddle in one place, do they consult each other or will you take over your staff? And it seems to me that you need to leave phones at workplaces far from your pockets. Disappointed
Your Boss, most likely in logistics, is a complete redneck. There is no respect for customers from the word at all. Most of the consultants have answered your questions and cannot answer anything on the merits. I'd rather overpay somewhere else in the store, but I'll know that this store won't have such a terrible attitude towards the customer. Although why would I pay too much... In the 5th element, the prices are among the highest
A great store and a good selection. We bought a TV, a vacuum cleaner and an e-book there in installments. Consultants in the subject of everything, perfectly recommend without unnecessary information. Super!
I ordered a slow cooker and a blender. The delivery time on the website is indicated from 11:00 to 22:00. I asked to deliver either before 12 or after 21:00, the courier called at 4, said I was not in Minsk, asked to dial an hour before the end of work, I would drive up, dial at 8 and said that I was already finished ready to wait 10 minutes (I asked to dial in an hour). In general, courier delivery is for two.
The sellers are extremely courteous. The willingness to help is off the scale. This is probably the best 5th element in Minsk. I bought a food processor .
Terrible service!
I visited this store three times, I wanted to purchase a Samsung S20+ by trade in installments. Each visit lasted at least an hour.I left without buying after three attempts)))
The first time they incorrectly signed an installment agreement, they left without a phone.
The second time they could not arrange it as they did not cancel the previous one.
The third time I went to the "5 element" in the shopping center "Castle" I decided that it would work out there.
They refused because they needed a certificate of income.
For the fourth and last time, they began to register, but the staff did not warn that the phone had risen in price by 300 rubles. I refused the purchase.
I went to the MTS office, they were issued there within 20 minutes, in installments at the old price.
I decided to write a complaint in the book of complaints and suggestions. I was very surprised by the condition of the book. The title page is glued with adhesive tape, part of the book can generally be easily reached, it is not glued to the rest of the pages. I actually doubted that she was real.
rather overpriced prices, similar products are much cheaper on the Internet. I bought Bluetooth headphones, there was no charging cable in the box, although it has a cell for the cable. It's a small thing, but it's unpleasant.
We tried to find a consultant, and in the end everyone sent us somewhere. The only normal employee is Pavel, for which this institution receives 1 star. Appoint him as the boss.
I bought a phone in June 2017, xiaomi Redmi note 4. Then there were discounts on them, specifically on the note 4.
They put a note 4x in my note 4 box. Let me explain the difference: the phone that was described on the box had a snapdragon processor, but in fact it was mtk (weaker). I discovered this only after the end of the warranty, so there was no point in going to figure it out.
I bought a phone - the last one, from the window. At home, I found that there was a password and a touch ID on the phone, I tried to call - the call center ignored me for 30 minutes. What to do???