He was a patient in the office of traumatologist Kukresh Anatoly Yuryevich, a hand wound with a chainsaw. I am grateful for the help in terms of medicine, but also for the attitude towards the patient, which heals wounds better than medicines. And the girl who did the bandages was very careful and attentive. Thank you that we have such doctors.
On Sunday, I injured my arm, looked on the Internet, found the nearest one (3 Lyutsinskaya Street, works seven days a week until 20.00), went, walked around the entire building, everything is closed, dead silence.
It's a terrible clinic. You will never get to the doctors. Everything is only either through a scandal or a complaint, or chapters.A doctor! Some specialists are not very professional either. And about the help desk, I'm already generally silent. I called them once in response to being rude and they hung up on me, despite the fact that I probably called them for 20 minutes.
I came to do a fluorography at 16.57 by the clock on the wall of the clinic. The schedule of the office on the website and on the door is completely different, is it generally engaged in? (Thanks at least the breaks are right)
Boorish attitude. I go in before the break, to which the woman talking on the phone tells me indignantly that she has a break and is already 17!(This is a hoax)Not yet, I say, 2-3 minutes. I won't be able to do it in two minutes. Is it even normal for your employees to talk on the phone in the workplace??? I doubt that this is the talk of doctors. It feels like they come here to relax, but they don't care about people. Not all of them, of course, I only encountered this in room 228, for some reason there is no such thing in the same therapeutic rooms. Would you be pleased anywhere, for example, when you come to the same cashier, and there the cashier is talking on the phone? There is no such thing, because there are breaks for all this. And if you are in the workplace, then please work. Solve the problem, otherwise apparently they always have a break to "chat".
I timed it, the passport was in my hands at 17.20, I left at 17.22. Your employee turns out to be a liar. I did it in two minutes!!! Just not to work. The review was sent exactly at the exit.
This is not poliklinika, but trash! They don't pick up the phone by 4 numbers, once I came in with the temperature myself, I asked what's wrong with your phone? The answer is that everything is fine, it works. I'm typing - busy, I'm saying what do you mean? Why can't you see that I'm the only one working?! The attitude of the doctors is no, I'm not talking for everyone! We only listened to it for 3 times! Bronchitis was diagnosed...after a month of treatment with syrup, it did not get better, I asked how it was treated?(sick leave is no longer extended) the answer is, but don't get treated in any way, it's better not to drink anything...Now I've come down from 38.6, I can't get through...I understand that the orders are from above, but you are people....
Friendly and helpful staff, queues are only at the pre-hospital or to the therapist.
A new modern building with the appropriate equipment. Parking is not designed for a large number of visitors.
The traumatologist is a mediocre specialist , he did not figure out the issue , perhaps because of the queue , and nevertheless . A cursory examination did not issue a certificate of disability, but prescribed painkillers. I perfectly understand the work of workers in this area, but even in places with a higher workload, I received better recommendations and medical care.
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Роман С.
Level 3 Local Expert
May 6, 2024
The therapist refused to even listen.She said that she wouldn't even listen to me without a military ID, because I was allegedly trying to get away from the army through her.
A beautiful and spacious polyclinic, competent specialists. There are doctors of a narrow profile in two shifts: neurologists, ophthalmologists, surgeons, etc. Despite the heavy workload during periods of epidemics, the work is well established.
There is a cafeteria.
A large and spacious clinic. The staff is quite young and active. There is a question with the pre-medical office. There are always HUGE queues. We need to hire this specialist as a staff member.
A good new clinic. Everything is clean. The placement of the offices is convenient. An overabundance of visitors rarely occurs. But there is a shortage of doctors, as everywhere else.
The disgusting attitude of the medical staff. The electronic queue for the help desk does not work. The girls sat and talked with others, joked all sorts of jokes, as a result of which a queue formed, but no one reacted to the patients. I wanted to take an HIV test, they explained that I needed both a referral and a full medical examination, and only according to indications can I take it. The site contains false information. An empty polyclinic, and there are never coupons for doctors. It's a disgusting place.
I couldn't get through to the help desk for a long time, when I got through, they told me to wait , I waited for 10 minutes on the phone. then 5 seconds of conversation and it turned out that there was no coupon. . wasted time .There are no therapists . Some doctors ' assistants .
It's horrible. I've just been calling since 7 a.m. and I can't get through in any way!!!!! What is it????!!! You come to the clinic , they say. If there is no record , call in the morning , How the hell will you get through in the morning if you don 't take it ??????
There was a strong stretching of the arm, after the picture they sent me to take pills, I asked for a sick leave for a couple of days because I work as a driver, in response I received that they say you will work grinding your teeth during an acute period and swallow painkillers. Three weeks have passed, my arm still hurts
A new clinic, pleasant rooms and equipment. I was at the ENT doctor Zhilko and did not even expect to receive such attention and a detailed examination in a state institution.
I express my gratitude to the employee of the medical statistics of Anastasia Brown. During the period of high workload of employees, she helped to resolve the problematic situation with prescriptions.
Thank you.
Sincerely, Petrashkevich V.A.
I recently had to go on sick leave and every time I get to see another doctor, I want to note their professionalism, humanity and participation, and not just actions according to protocol. Thank you for this attitude. It helps a lot to speed up recovery.
In general, a new and spacious polyclinic, the staff is polite and attentive, at least I never ran into rudeness, probably both you and you, normal people work there too, more respect for them less complaints, I rarely turn to them, but now I have to be treated from Covid, good health to all, and low bow to doctors and patience in their difficult task.
Disgusting attitude towards patients. I visited a paid neurologist at a private medical center on the eve. In the recommendations, I wrote to take a picture of the cervical spine. I called the registry of the 40th polyclinic to find out how to do it. They signed up for a surgeon for some reason. OK. I went to the surgeon, and he told me that it was not for him, but for a neurologist. I went to the chief physician to urgently get to the neurologist for a referral or for her to write it out to me. So the beauty is sitting well, yes, you need to see a neurologist ... sign up... seriously... I have a lot of time, going back and forth.
09/21/2021 we came to the clinic with a fever. They were sent to the office from the courtyard behind the clinic. At 19:30, the entrance was closed, although both the website and the door say that they work until 20:00. Let's go through the main entrance. To the question "Why is it closed there?" They replied, "WE don't know anything." When asked to call the doctor on duty from that office, the answer was the same "We don't know anything." I wonder if they know anything other than how to leave early.
I do not advise you to contact the surgeon Mager Irina Sergeevna, she communicates arrogantly, you feel proper, she did not provide the necessary help, she has ointment and pills for any problem, even if the issue requires surgical intervention.
A good global Polyclinic. However, as everywhere there are dumb doctors who have only one treatment for all problems (like coal in schools for everything)
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Катерина К.
Level 7 Local Expert
September 12, 2022
I express my gratitude to the head. 40 LCD Yaroshevich T.V. and therapist 40 LCD Nekhai T.V. for professionalism and fast work .
p.s. For all the years of service, I am writing a good review about this clinic for the first time.
The worst part of the clinic is the queues are huge doctors treat patients with indifference, this is lawlessness came for 4 days with an exacerbation of gastritis in 4 days they just said give tests and everything where the chief physician looks was sent to the hospital so as not to suffer in the hospital they said they had to give a sick leave as soon as I turned to them and sent back to the clinic people if you are dear your health, do not go to this clinic, they prescribe medicine from the head, I went to pharmacies with prescriptions, and even more so I did not hear about such preparations, therapists work very terribly I have a congenital inter-vertebral I was told you do not have it, you are a malingerer, go work, I bring extracts and pictures they say they do not see anything, I come with a temperature measure it and they say you are healthy, there is no temperature, I doubt the cometence of the doctor of this clinic, if someone who has the opportunity to do something about it, please influence me, I am not the only one who suffers so much because of this clinic, I saw a case of a guy who came with an open fracture, he was just told on the spot not our case and in general we need help for lunch and wait for an ambulance, and the fact that a person can see that his arm is broken, that the bone is sticking out, no one cares, so my advice to you is that people think three times before going there, it's better to be paranoid and afraid of two forks, but to be healthy than to go to this clinic
The clinic is completely zero. The listening is very low. People are not friendly at work. To get a ticket to a therapist, you need to stand in a huge queue, if you go to the doctor without a fever, just to bring documents from the hospital, you need to provide these documents at the time of registration. And if you didn't take them or forgot them, then go home, take them and come back. At the same time, it is not indicated anywhere that this is necessary. I have to run a hundred times. Just to get an appointment with a doctor. Very unqualified people work, I am not responsible for doctors, but the listening staff does not know what they need, they often get confused in words. They will say one thing, then another. The site is also not very good, there is no necessary information, the old version of the site was more complete and accessible to people. Now there is no way to find out your doctor, the time of his work, there is no way to make an appointment with a doctor without a card number or to call a doctor in the same way.