I don't like to write such things, but it doesn't seem to work any other way. I bought a washing machine, it is under warranty, and it has problems. I have been trying to resolve the issue for more than a week, and nothing. The problem is solved with two calls, but the company has its own view on this. It is very unpleasant to deal with this organization. In good companies, everything is solved with one call. And here it's a mess and an outrage. Honestly, and no offense, I will never buy anything else in the 21st century. And I will dissuade everyone from shopping in this organization.
An old industrial building decorated in a beautiful classic loft style. The old brickwork has been preserved for viewing. The settlement begins with nice cafes and bars, there is a hairdresser (men's), a pick-up point for the 21st century. You can find a parking place nearby or across the street in the huge parking lot of the Korona shopping center. A few meters to the Molodezhnaya metro station
I always pick up the goods here, it is comfortable, there is a place to leave the car. Recommend
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Saha Ban
Level 2 Local Expert
November 15, 2022
I ordered a couple of items at the end of October, the order was for November 5th.
On the day of the order, they called and said that they could not bring it and promised that they would bring it on the 10th, on this day the same picture "we will bring it on the 15th", I am calling today "for technical reasons we cannot deliver the goods to you today, it will be delivered in three days"
You don't need to go to the circus with such services)
They received everything quickly, in general politely, the only thing the cashier confused the girl last time, apparently she was very tired of her work)
A wonderful issuing center. It is convenient in location, polite, clear and fast in service. Thank you.
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Anonymous review
February 22, 2021
I made an order in advance so that I could choose the delivery time. The delivery was agreed upon(although the girl proved that there was nothing in the comment, BUT I HAVE A SCREENSHOT). On the appointed day, the delivery time was changed by the store, as it was convenient for him. The dispatcher pretended that he did not understand what the problem was. And the problem is that the birthday gift is at 20:00 and sit until 22: 00 when it's time to leave!!!! I wish you to fly by plane for eight hours, but a taxi will bring you by ten!
I can't say anything bad: I ordered, came, paid, received the order. They always open the boxes, show them, the guys work honestly and quickly. Well done.
I bought more than one product. That's not what they brought. That's not a complete set. The last time the goods were delivered. Which I wanted. But it is not right to consult. I bought a k3 mini-car wash. It turned out that it was not suitable for cottages and apartments.
Do not buy goods there
I found the right product through the Market.Yandex. The price turned out to be even lower than in Moscow. I ordered it in the evening 30 minutes before closing on Saturday. And they work, which is convenient until 21:00 every day. After 10 minutes, I received an SMS that everything was in stock, and you can pick up the order the next day on Sunday after 12:00. The availability of goods is real, there were no hung ads with old offers. The next morning, at 11:30, an SMS was received that you can pick up. And at any time within 5 days. I didn't order it home, although it was free. It is good to walk from the house to the pick-up point through 3 houses :)
I came, paid, immediately took out, checked, issued a warranty card.
Maybe they were not very welcoming, but they worked out clearly. The order pick-up point is clean, neat, pleasant to the eye in branded colors.
I am satisfied with the service and efficiency.
Bonuses should also come the next day to pay for further purchases.
I ordered 3 playpens for the child to see firsthand and choose one. Thanks a lot to the staff, they unpacked all three and showed them. The selection and purchase time was 15 minutes.
I ordered a product in the amount of 850 rubles. I paid in advance. Delivery was scheduled only after 5 days. On the day of delivery, they called an hour and a half before 23.00 and said that it was not possible to bring it today. I will use the services of another online store and I advise everyone
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EXFIBRA
Level 20 Local Expert
June 4, 2023
Everything is normal. I did not observe queues, everyone is polite and friendly
In the evening, on-Line made an order for an Atmor neu 5KW running water heater. In the morning, I received an SMS about the availability and possibility to receive an order in the 21st Century online store at the address21 Kalvariyskaya Street . By 14 o'clock I was already with a connected air conditioner and was able to use hot water in the apartment. At half the water pressure , it is quite possible to rinse and wash the dishes .
p.s. Conclusion: I recommend it!!! Everything is fine , I 'm happy with everything !!!
They work efficiently! The wrong product is accepted back without question. Active users are given personal promo codes (discounts could be more). In general, so far it is normal.
Ordered, came, picked up. What else can you say about the pick-up point? The staff is friendly
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Владислав
Level 8 Local Expert
February 4, 2022
A terrible attitude towards the client, when there are questions about the order and a joint on the part of the company, it is not solved from the word at all. Everything is coming down to nothing. How long do I have to work with this company, I am very disappointed in it 👎
Everything is fine. The main thing is to quickly name the order number and which bank card you will pay with. For some reason, this is important for them.
Spacious office, friendly service, fast delivery. You can drive up from the crown to the parking lot, if something is dimensional, open the barrier directly to the entrance
Ordering is not a problem, but picking up an order with eternal postponements of order delivery and unavailability of the support service is certainly a problem..