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June 2026

They stole my clothes. It pains me to leave one star because the place is clean and the staff very nice, at least in appearance. I paid them to wash my laundry and the next day I found my laundry cleaned and folded on a table. However once I was gone from Bukhara I realized that two jeans were missing. I called them and they told me the jeans were still drying on the cloth line. It seemed like an honest mistake so I had no problem with it, and they asked for my address to send the jeans back to me. I sent them the address and after that they completely ghosted me, ignored my calls and messages and I never got my clothes back. They also canceled my booking on Booking.com (after I stayed and paid in cash) so I couldn't leave a review there. Honestly this sounds so silly because what will they even do with my used jeans? This is just ridiculous.