Maps · Minsk District · Points of delivery

Wildberries

3.5

93 ratings

Closes in 27 min

vioska Kopishcha, Avijacyjnaja vulica, 12

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vioska Kopishcha, Avijacyjnaja vulica, 12

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20:00Usually moderately busy

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3.5

93 ratings

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Ксения К.

Level 3 Local Expert

02/15/2025 I picked up the order at this point.It was inconvenient to check the goods at the counter — the staff were simultaneously handing out orders to other customers, there was no separate place for inspection. I had to go to the fitting room. I did not find a defect, but the product did not fit the size. The manager, Evgeny, refused to return, citing the fact that the paper tag indicated "oversize" and not S, although the size S on the lousy tag corresponded to the order. I tried to explain that "oversize" is not a size, but a dress model, which is indicated on the product card on the website. However, Eugene forced me to buy back the dress and issue a refund for the marriage, stating the reason in the application — "does not match the size on the tag," although the lice tag says S, and everything corresponds to the order. Evgeny assured me that the application would definitely be approved in an hour, but in the end the seller refused me after 3 days. Now we have to look for other ways to return. Milan's manager tried to help, but to no avail. I think that Evgeny is incompetent and should have clarified with the management how to act in such a situation, and not mislead me. After all, initially I could have handed in the dress immediately or within 14 days without an application, but now, due to the refusal of the application, I have to spend a lot of time solving the problem.

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дарья пирожок

Level 2 Local Expert

Why don't employees accept refunds when the product is in excellent condition??moreover, they write off the money and send you to write a request in the application.This is not the first time.

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Евгения

Level 5 Local Expert

The most terrible pick-up point of all existing ones , one guy is running , barely has time , and an important madam is sitting and pressing buttons on her computer and seeing that there is a kilometer of queue on the street , she won't even deign to help give orders faster, they waited an hour in line to receive their order , as they urgently needed it , never again We won 't order there , we 've never seen this before , it 's better to close this point altogether .

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Wildberries

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45 reviews