Maps · Minsk · Points of delivery

Wildberries

4.3

68 ratings

Open until 22:00

Minsk, Dziarzhynskaga Avenue, 19 • этаж 1

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Minsk, Dziarzhynskaga Avenue, 19этаж 1

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Panorama

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21:00Usually moderately busy

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4.3

68 ratings

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Hanna G.

Level 3 Local Expert

I recently moved in, so I can't really say anything. In two trips, I got into long queues. The first time, one guy worked, and after a while, two more employees slowly came out. The second time, only one nice girl worked and was torn between refunds, handing out goods and explaining the refund to the client through the office. The staff is pleasant, but chaos and disorganization prevail at the point. Something obviously needs to be done about this..(

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Андрей А.

Level 3 Local Expert

The worst I've ever seen. The workers are new every time, they don't know how to work at all, because of this, a large number of visitors accumulate, the room is filled with boxes and garbage Strange things have been happening lately: they can't find orders, they say they mark in the program that they haven't been issued, but debiting money from the card shows the opposite, the receipt passes as received by the buyer. When asked how this happens, the answer is "oh, I'm sorry, I've already fixed everything," and it turns out that they are lying, looking into their eyes, because the written-off funds are not returned, or they return for another, issued product, which is much cheaper. The wildberries customer support team is not responding in any way, alas. The impressions are disgusting(

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Alina Zelenko

Level 5 Local Expert

I would like to give one star, but the pick-up point itself is not bad and the staff is quite good, except for one. A guy with long hair, I don't know his name. I searched for the product for 40 minutes, and a huge queue gathered. The product was large, he was looking in small packages. I told him that the goods were big and there was no need to look, to which he maliciously replied that he could not find where the big goods were and was looking for where the small ones were. I came the second time, there was this guy too, he throws all the goods, it says "glass carefully" on the packaging, but he doesn't care at all, everything flies. In general, it's kind of unpleasant from these two trips. The previous employees were friendly and worked well, so I don't want to give a low rating.

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Wildberries

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28 reviews