Rooms were okay, reception staff cooperative. Food tasted good, but restaurant staff were not cooperative, probably due to language barrier, and also they were not trained to deal with dynamic changes in the situation. Often, the restaurant had no billing clerk. Waiters were not bothered to take accurate orders and avoided any eye contact or other forms of communication. Clear lacking of empathy felt by waiters and restaurant staff.

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Gleb Boris

Level 3 Local Expert

The best option in Gomel! I stayed at the Tourist hotel with an adult, 2 children, a grandmother and grandfather (we took 2 rooms) and never regretted the choice. The rooms are clean, cozy, and have everything you need. Plus it's very quiet, which is quite critical for us. Nearby there is a bus stop, a delicatessen, and many shops. But the main thing is the staff. I would also like to express my gratitude to Angelina from the reception. The girl is a real professional and just a ray of light in this hotel! She greeted us with a friendly smile from the very threshold, although we arrived quite late and very tired. Angelina quickly and clearly arranged everything, patiently answered a lot of questions about Wi-Fi, breakfast and where you can have a snack nearby. A very sincere attitude, which is a rarity nowadays! The price-quality ratio in the "Tourist" is excellent, I recommend it!

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Артем Б.

Level 3 Local Expert

A great, honest hotel for your money. If you just need a good night's sleep, a shower, and a hearty breakfast, take it without thinking. Several nights of stay left positive impressions, without complaints. There are no questions for the staff, well done, they work well together, the daily cleaning is regular. The reception staff is good at coordinating what and how… There is a place to eat, you can always buy coffee, and in the evening you can stop by the bar. Very convenient location. Gomel is as good as ever. I'll be back.

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1012 reviews