Veterinary Medicine Center

4.8

280 ratings

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Level 3 Local Expert

The best clinic in the city, it's good that there are many specialists of different profiles and you don't have to take a cat to a bunch of different clinics, all in one place and a nephrologist, a cardiologist, and a neurologist. Yes, it all came in handy.

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Svetlana Syssoyevs

Level 4 Local Expert

I would like to express my gratitude to Zorin Anton. He is a surgeon, he is a man who saves the lives of our pets. Reacts instantly, makes the diagnosis accurately. Thank you for Busya!

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Анель Суюншалина

Level 3 Local Expert

A modern and well-equipped center, it is convenient that there is a pet taxi and the opportunity to conduct remote consultations. I would like to single out the Arrogant Bogdan Olegovich, who was able to save and save the cat's paw after gangrene

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Оксана Лежнева

Level 3 Local Expert

My cat was misdiagnosed at this clinic. They said that the cat has a core and has a large heart . They treated him for about 4-5 days, he didn't get better, I left him in the hospital at the Central Medical Center, they gave him oxygen, the cat felt better a little bit, and everything was bad at home again. It 's not even that bad , but it 's getting worse every day . I took him to another clinic, they took his temperature (it was 39.5) and took blood, it turned out there was trouble with all the organs. None of this was even done in the Central Bank. Thank God I changed the clinic, and it turned out that the cat had poisoning and his kidneys started to fail. I 've lost a lot of time . She left about 100 thousand for the wrong treatment. The cat could just die . I do not recommend this clinic, it is better to avoid it.

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Oxana V.

Level 3 Local Expert

The healthy puppy died. Please don't ever go there! 03.12.26 the beloved toy poodle was mowed, the long-awaited pregnancy was on the third attempt with a reproductologist, they came to them in childbirth, they said the fetus was a big one, they mowed, a healthy big girl was born. Their anesthesiologist posted them in an Instagram story. They let me go home because the sucking reflex was weak, so we went to them because they said they would show me how to feed through a probe. The girl was healthy, very active, crying, pooping, writing. Mom and the poodle came there to get the injections. The weight was 137 at home and 140 at birth. The temperature is 37.2. The anesthesiologist has already left there, he also confirmed that she is strong and active, so as not to worry. But the doctor Temirkhan Aigerim, a neonatologist, began to persuade them to immediately put the puppy to them, which is dangerous to feed through the probe, and tomorrow there will be a sucking reflex already. But I insisted, she began to show, injected 5 ml of the mixture through the probe, the puppy regurgitated, "you see, leave it overnight, we have 27,000 days, but you leave a deposit of 50,000 tenge."They didn't give me the puppy's acceptance certificate, the contract, they didn't even measure the temperature. I shot a video where the puppy is active, screaming, before being taken away. At 8 a.m. I called, they told me that there would be a shift at 9 a.m. and they would call me back. At 9.15, Temirkhan called me and said that at 9 o'clock the puppy was blue, they performed intensive care, but he died. The grief for me, my children, and my relatives cannot be expressed in words. I had to go to the clinic for the proceedings, but Temirkhan refused to speak on camera, even though the doctor. She said she was brought in in serious condition, which is a lie. The video from the cameras was not shown. The head Doctor will be here tomorrow, they said. I will file a lawsuit if I refuse to provide the video. She asked for the body, and it was taken out in a black bag. We unwrapped it, it was as fresh as we brought it. Her mouth was full of dried milk. They wrote in the discharge that she was admitted in serious condition with a fever of 34, which is a lie. There is a video! There is not even an ultrasound of the puppy, but possible diagnoses have been written on paper. I add that the doctor did not talk much, she said that it happens, wait for a written response. She said we weren't showing the video.We do not give any admission certificate or contract when admitting to the hospital. I called the district police officer and wrote a statement. People, you can give them the animal, they won't give you anything, just sign the consent. And then they can give you the dead and you can't prove anything. And you'll pay even more money for it.

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Дарья Зорина

Level 4 Local Expert

We are faced with an extremely unpleasant situation in this clinic. Veterinary documents for the animal were issued to an outsider who is not its owner. When requesting to investigate and resolve the issue, the clinic refused to cooperate and actually ignored the violation. Such actions raise serious doubts about both the professionalism of the employees and the legitimacy of their work. Issuing documents to third parties and entering false information is not just an oversight, but possibly a violation of the law. For those who value the safety of their pet and expect responsibility from veterinary specialists, I do not recommend contacting this clinic. Documents should be issued strictly to the owner, and identified errors should be corrected, not hushed up.

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Вика

Level 10 Local Expert

We have been patients of this clinic for 10 years. We always recover together) thank you so much for the quality treatment) it's expensive, but I know what I'm paying for. Qualified doctors! I recommend 👋👍🤟

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Елена Анатольевна

Level 4 Local Expert

excellent vet.clinic. We helped with the parrot quickly, without unnecessary hassle and for a very reasonable fee.

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Anna Timashkova

Level 3 Local Expert

It's just a terrible clinic! The dog knocked off a nail on a walk, blood spurted. We arrived at the clinic right away. It is clear that there is no record. We asked to leave the queue because it's not clear how serious everything is. The blood doesn't stop. It turned out that one doctor was not there and no one knew where he was. The second one has a queue. I asked them to let us in without waiting in line, at least to inspect. They wouldn't let us in. When it was our turn, people arrived who were almost an hour late and missed their turn and were accepted instead of us. At the same time, the doctor said that his shift was over and he would not see us!!! As a result, the second surgeon came. He looks like a student. He just stood there and looked at the dog. I asked him to take a walk. There's blood all over the floor. I ask, can they at least treat the paw and stop the bleeding? He injected the dog with something with an anesthetic effect and left. It looked like he didn't know what to do and left to consult with someone. As a result, the claw fell off by itself when they wanted to cut it off. They didn't do any processing. They just anointed it with iodine. The second surgeon came and said that there was no need to bandage or treat it. "there's already dirt in there," he said. Everything will pass anyway! And you can walk like that too. When we paid for the services, they tried to heat us up to 9,000. Allegedly, the terminal accidentally doubled the payment amount. We had to buy extra treats, because the money could only be returned to us on the next day. They didn't give us any documents or checks, and it's not clear what they injected us with. When I called to find out, it turned out that the doctor hadn't even entered in the chart what kind of drug he was injecting the dog with. As a result, the dog licked his paw, he obviously needs some kind of painkillers, because his paw hurts and he won't let me examine it. Well, or at least a bandage so that he doesn't get an infection there. I've never been to such a disgusting clinic before! Why do people work as doctors with such an attitude towards animals?

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Иван Кутюмов

Level 7 Local Expert

At first glance, the clinic is expensive, but good. Doctors speak convincingly for a non-specialist, there is a hospital. But the devil is in the details. 1. Negligence and indifference of junior staff. They gave the injection 8 hours after the appointment, when the bill was on the clock. The infectious disease doctor (!) took the kitten with 0 immunity without gloves, pressing it to the robe. 2. Incompetence of junior doctors. When the diagnosis showed that the clinical picture was Fip, some doctors continued to say that it was panleukopenia. In order not to ship, I'll just say that it's impossible. 3. Incompetence of the senior doctor. The kitten from fip was given immunostimulants and dissuaded us from injecting remdesivir, an antiviral. Doctors were convinced that this medicine acts as an immunosuppressant or as chemotherapy, that is, it affects the entire body. Remdesivir has few studies, but the principle of action is well described - it interferes with the replication of the RNA virus. Side effects are only the withdrawal of it from the body. The senior doctor says what he doesn't know I think that some basic things can be done in this clinic. Keep in mind that there are many young doctors, their competence sometimes suffers completely. Well, do not think that if you have handed over an animal to an expensive hospital, then you do not have to worry. You need to understand what the doctor is doing and why.

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Алина Гребенникова

Level 4 Local Expert

COMMERCIAL INTEREST AND INDIFFERENCE TO ANIMALS, don't get fooled by great reviews!!! I want to warn pet owners about our terrible situation in this clinic. Our Bengal cat, who has lived with us for 9 years, began to lose her appetite and lose weight. We turned to the clinic, focusing on reviews and proximity to home. The doctor diagnosed acute pancreatitis and offered inpatient treatment. Every day we were told that the cat's condition was improving, but in fact it was only getting worse. After many procedures and tests, the cat needed surgery, but it was too late - she died on the operating table. We ended up paying about $1,000, but we never received reports on all the procedures that were done at the very end. Take care of your pets and be careful, this clinic is focused on money, not animal health!

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Timur Yerjanov

Level 2 Local Expert

Boorish service, lack of real help for the animal, their only goal is to get as much money out of the client, for which they drive him around their own circle of specialists, and everyone needs to pay again. But the main thing is total rudeness.

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Irina Gorbunova

Level 8 Local Expert

A good vet clinic, my already grown dog was cured. The approach is professional, there are doctors of different directions. Now my pet will be monitored by a gastroenterologist.

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Юлия Благовещенская

Level 6 Local Expert

I've treated different pets several times. Everything was fine every time. However, all the cases were not particularly serious: pregnancy ultrasound, sterilization, vaccinations. Only one case was due to illness, and that was an easy one.

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Илона Долгополова

Level 2 Local Expert

A good vet clinic with qualified specialists. This is not the first time I have applied to CVM and I highly recommend this clinic. I would also like to express my deep gratitude for the activities provided to my pets.

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xeniya maratovna

Level 4 Local Expert

We had an X-ray with the cat + a consultation. Inflammation of the knee joint was detected. The doctor prescribed the treatment. I was left with a positive impression of CVM

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Елена Е.

Level 4 Local Expert

Everything is on the level here! Of course it is expensive, but the whole range of services, and at any time of the day! The clinic, doctors and diagnostics justify the cost! If finances allow, bring it here and do not hesitate! My previous pet lived for almost 21 years thanks to this clinic! And a little cat from the trash, weighing 230 grams, bitten by an older cat, was put on its paws in one day!!! I really, really recommend it!!!

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Александра Богачева

Level 5 Local Expert

A dog was killed with an incorrect diagnosis. They said arsenic poisoning, it turned out to be cancer. The time was lost and metastases began. The cat was brought by a twist of intestines. They never operated, the cat suffered all night. They don't like animals, they only like money. Don't go there anymore!

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София Кудашкина

Level 5 Local Expert

We have been visiting it for a year now The clinic is not bad, so far everything is going well It is clean, beautiful, the staff and doctors are friendly and treat both people and animals with respect Of the minuses, only the prices sometimes bite And so I advise you

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612603 Юрий

Level 4 Local Expert

I have the most painful impressions about this clinic. The staff of this clinic has only one concern- money. My dead pet was "treated" by three doctors in turn, and I had to pay for each appointment again. No qualified assistance was provided (except for 3 IVs). They prescribed a bunch of expensive medicines that did not bring any benefit. As a result of this indifferent attitude, our cat (the family pet) died. I do not advise anyone to contact this clinic! Behind the beautiful facade and boastful assurances, you will be expected to be completely irresponsible by the staff.

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Amir Brim.

Level 17 Local Expert

Excellent doctors. Good equipment: ultrasound, X-ray, etc. 24/7. There is a hospital. There is not much parking, but you can find a place along the street.

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Konstantin Ognev

Level 11 Local Expert

A good veterinary clinic, there is a full range of services. Good doctors, friendly staff.

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Альбина Хабибуллина

Level 20 Local Expert

The best clinic in Almaty! Attentive staff! Accurate diagnosis! Very good prices!

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Yuki Saitou

Level 4 Local Expert

Thanks to Alexey, a cool therapist who helped us in our situation with our kitty, who had a virus I am also infinitely grateful to him for bravely pulling out a tick, treating and saving my dog from pyroplasmosis We always contact this department because the best veterinarians are here ⭐️⭐️⭐️⭐️⭐️ And there is also a large assortment of sweets, toys and carriers, we bought one for our cat, he is very pleased)

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СЕРИК С.

Level 3 Local Expert

Terrible clinic! My dog was killed! Negligent attitude. Sabaka was only 2.8 months old. There was a planned operation. It's not complicated. We checked all the organs and underwent a CT scan. We passed all the tests. Everything was wonderful. Without any violations. But they said that the dog died (((. While I was picking up my pet. There were 2 of us. Whose dogs died! Imagine the mortality rate there. I don't wish such a loss on anyone.

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Татьяна Т.

Level 3 Local Expert

If you are going to make an international certificate for rabies antibodies, then avoid this place. The certificates were ready on September 17, the call center sent them to another distant branch for them, upon arrival it turned out that they were not there. When trying to figure out the situation with the call center, the employees just started throwing tubes!!!!!!!! Later it turned out that the certificates were in the branch at home. When I got there, only one cat had the original, and the second one had a COPY. Like they got mixed up in the lab. 5 days have passed and still no one has contacted me about the second certificate. It's October 10 and that 23 days I can't get the documents for which I paid 300k tenge. I am generally silent about the ham in the call center. When I try to leave a complaint at the number designated for this on the site, I get a complete ignore. I guess I'll have to go there with the police.

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Евгений Ненадик

Level 3 Local Expert

It's just a slaughterhouse that kills animals and forges documents to facilitate the transportation of stolen animals.

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Кристина Муравьева

Level 6 Local Expert

I want to express my deep gratitude to Dr. Olga Leonidovna! She saved my cats Philip and ruzhulya! I quickly realized what the diagnosis was and immediately began treatment! Thanks to this doctor, my cats are alive and well. Thanks to all the staff! We love you!!!

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Татьяна Тощенко

Level 2 Local Expert

It's a disgusting clinic. They treated their pets for many years. And now there 's a clean rip - off on everything . It's a terrible clinic. The pet underwent surgery after a couple of days, loose stools began. They called, explained that grandma was not in the city with the cat. We can't come now. Only after 2 days. They asked me to tell them what can be given at least now. To which there was an answer. Bring me to a therapist's appointment, we can't help you with anything. And 83,000 tenge was charged for the operation. They didn 't last a day . That's the answer for you, just bring us the money. Do not bring your pets to them. They don't have a pet life, but only a business.

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Ольга Леонидовна

Level 2 Local Expert

Treating animals as one's own, carefully, reverently and attentively, I definitely recommend it.

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Maksat Asenov

Level 2 Local Expert

My cat died, they said he had diabetes, he had a tremor when he died, I thought it was an accident, but I read the reviews and realized that they just wanted money when the cat got sick at 16, he was cured there, everything was fine, but now it's just terrible

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Alibek Alisher

Level 5 Local Expert

Run away from this vet. clinics if you were sent to a surgeon! I am writing specifically about the clinic on Zhamakaev. We had a fractured paw, the puppy (Doberman) is 6 months old. At Mamyr, an X-ray was taken at night and sent to them. In the morning, upon arrival, we sat out the queue and got to the surgeon Denis Eduardovich. After looking at the X-ray images, without asking about his weight and age, he diagnosed Chronic Osteoporosis to a developing organism with an intelligent face. The surgeon did not dare to approach the puppy for a visual examination, which is not an acceptable action for a doctor. Next, he directed us to an orthopedist who took us on the trail. day (apparently he could not make a final diagnosis himself). As a result, the puppy with the fracture received absolutely no help and was not even given painkillers, referring to the fact that it was useless and unnecessary. How can a patient be sent home without first aid? On the same day, we went to another surgeon who put on a cast, put the necessary injections and was already on the trail. the day the puppy comes to his senses and feels better.

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Вероника Кугуенко

Level 2 Local Expert

Two weeks ago, we arrived with the dog at night to do an ultrasound (we thought the internal organs were twisted), the dog's paws were partially paralyzed. After listening to us, the doctor did an ultrasound and showed that we had nothing terrible there, and our problem with the foot was a genetic predisposition. Treatment was prescribed, the doctor asked if we were going somewhere else and what they were giving her, and only after that she prescribed medications. The dog has a very good result, after that we were at the reception two more times, the last time today (12/15/20). I want to say that we are very glad that we got to Karina Shaukatovna, she turned out to be a veterinarian-neurologist, and we were very lucky.

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Aurora Elestren

Level 8 Local Expert

A good clinic, they always try to help, it's convenient to get there. The only thing is to buy medicines not here, the prices are very high for drugs. Usually there is no queue or it is small, which is very convenient when the animal is nervous.

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Татьяна Аргаткина

Level 4 Local Expert

The clinic is very expensive, not everyone can afford it. You could have done a cheaper consultation. The doctors are kind. Thank them for helping and saving our beloved pets. The doctors are kind. Thank them for helping our pets.

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Любовь Любовь

Level 9 Local Expert

It seems to be normal, but both times the dogs were not saved for us, although it was not cheap. I do not recommend it. It seems that the doctors are professionals, but we knew that the dog would not be saved, although they brought it in a stable condition, 8 hours after the first symptoms, but they lied to us that everything would be fine, they were encouraging, and then once, after 4 days, a fatal outcome, it was unclear what she died of, they said. And as a result, their lies are encouraging, they made us feel extra stress. If they had a joint, they won't tell you about it after treatment. Although there are a lot of people who understand the diagnosis and what is happening. There is no trust. I would look for another clinic, but which one?

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Виктория

Level 4 Local Expert

Terrible clinic, animals are being killed!

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Anton Kuzyakin

Level 11 Local Expert

They open on a call, at first I thought it was closed, I was upset, but no, everything works. I went to the vet library

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Elena Sitnikova

Level 9 Local Expert

I liked the professionalism! We consulted on treatment methods and gave all the recommendations - no one tried to impose unnecessary treatment - everything is clear and only to the point.

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Александр Елишенков

Level 9 Local Expert

A good vet clinic, 2 cats have already been sterilized, they did it perfectly. The staff is responsive, there is a hospital, X-ray and ultrasound, this is from what I saw.

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Анастасия Локтева

Level 7 Local Expert

The clinic involved in Arkady's nightmarish case. They kidnapped a dog and made false documents here. They refused to go towards the owner.

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Marat Mukhambetaliev

Level 14 Local Expert

Everything is great and super. Both the staff and the quality of services. I took my cat here. There are all the necessary services. One of the disadvantages is a small parking lot

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lyazzat

Level 9 Local Expert

Young veterinarians are kind of aggressive, or the fact that we turned at night, not well-mannered The old staff is super! And they get along well with animals and are friendly and attentive

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Дана Мардонова

Level 2 Local Expert

What can I say? In general, it may not be bad, there are a lot of doctors, clients come. But I didn't like the way in general and in other clinics about cremation of the animal. First, they take money for the animal's body, then if you want to take the ashes, you have to pay extra and it costs very much. But there is no guarantee that my animal's ashes will be returned to me? That's the problem. Or you can not take it away, but at the same time it is also hard to believe how your pet's body will be treated. They'll burn it in a communal pit and throw it away. So I foolishly gave it away at first, then I thought about it and came and took it away. And I have such an aunt at the reception desk and says, like, "Who does this?", I wanted to say that I do this and I don't trust you. But he didn't say anything. So they buried the cat herself. At least I'll know where he is and I'll be able to visit him and that he hasn't been treated haphazardly. We are still a long way from Europe, where clinics cordially treat the loss of the owner and his pet.

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kaz_uz_almaty

Level 30 Local Expert

The clinic is for smaller "brothers" or those who are under care, the service is always at a good level!

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Ti-Di

Level 4 Local Expert

I broke a pomeranian's paw. They spent two days preparing for the operation. On the third day they operated and shpitsulya died on the table. of course , they did not admit their mistake . But how else, maybe we sign a contract, actually a sentence to our dogs. The clinic is never responsible. Tower prices, but in the event of the death of your pet, you will just be told how sorry they are. The creatures...

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gesha cov

Level 10 Local Expert

A decent institution, always a lot of patients, a special atmosphere, an extensive list of services

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Саида Смагулова

Level 13 Local Expert

A good pet clinic

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Геннадий Максименко

Level 6 Local Expert

They took our little York's life and didn't even apologize. Be wary of them