Maps · Minsk · Theater and concert tickets

Ticketpro

3.4

43 ratings

Closed until tomorrow

Minsk, Masherava Avenue, 25 · офис 128

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Minsk, Masherava Avenue, 25офис 128

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Payment method:payment by card, cashless payment, cash, installment

Promotions:discounts, special offers

Wheelchair accessibility:unavailable

Panorama

3.4

43 ratings

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Михаил Скляренко

Level 19 Local Expert

So-so service, a woman friend asked for a refund of tickets for an event canceled by the organizer. The event was supposed to take place in Bobruisk, and the tickets were bought there, but you can't return them in Bobruisk at the place of purchase, only in Minsk. Of course, there is also an online refund option with money credited to the card, but it is difficult for a woman of retirement age to figure this out, so she asked me to hand them over in Minsk. I called the office, the employee politely confirmed that it is possible to deposit for cash only in Minsk. But I didn't write down the address where to go, I found the phone number of their organization, if I'm not mistaken, on Yandex Maps. After waiting a long time, a woman picked up the phone and asked to wait, I was waiting and I heard her talking to another woman, I got tired of listening to the conversation, I hung up and called again. Apparently, this woman doesn't like calls, they distract from conversations, she immediately started a conversation in raised tones with rudeness, she couldn't find out any information. I got to the office on Masherov Street, the money was returned, but not in full, 5 or 10 rubles were not returned, they explained that this was the amount of the cash fee and they did their job, I don't know how much it complies with the law, there was no desire to swear ... In general, the impressions were extremely unpleasant and the desire to buy and there is no desire to interact with them somehow.

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илона коровина

Level 2 Local Expert

It's a terrible place, it's very difficult to find, and it's even harder to get inside. To refund the money for the tickets, having arrived to them, it is necessary to listen to a lecture that you need to fill in all personal data and will be returned through the website. The attitude of the staff is terrible. The concert is canceled, but the spectator who bought the ticket is to blame.

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Данила М.

Level 5 Local Expert

The fastest refund I had was at this company. The consultants communicated well over the phone and the most important thing was that everything was back on the map in less than 2 days (although they said over the phone within two days)

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