More was expected from the place. I rate it for the quality of the food and the interior. Everything else leaves a lot to be desired. The hookah was filled with the wrong tobacco that we asked for, the cocktails were diluted in strength, but the most unpleasant thing is that we were charged with a drink that the client refused initially and did not drink. As a result, they didn't want to remove it from the bill, they tried to accuse us that it was our own fault that the drink was spoiled. The mood was ruined. We offered options to the waiter, called the manager, but the manager did not come to us. The waiter took the receipt after paying the bill and we couldn't get it right away, after which they brought us a copy of the receipt and we saw an extra drink on the bill. The waiter argued with us for a long time, and eventually, after 30-40 minutes of showdown, he sent the amount of the drink back, although we initially asked for it and he said it was impossible because the check had already been punched. The place was very disappointing, I do not recommend it!

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Куралай Хасанова

Level 6 Local Expert

Great hookah! Valera's hookah bar's customer orientation is 10/10, always asking the customer's wishes and offering options! The service is excellent! The waiters are polite and hospitable, the cuisine is delicious! I advise everyone!

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Nassen Yerlan

Level 19 Local Expert

Cozy atmosphere There is air, there is something to breathe) and this is the most important thing in such places with hookahs The food is quite well and quickly prepared There are few games, but uno or fool can play with friends Not all drinks are present

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