Soffia Hotel

1.1

46 ratings

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Level 4 Local Expert

Very good 👍

Level 13 Local Expert

If it were possible to give minus 10 stars, I would. This is the most terrible hotel in the world. We were given 3 rooms on the 4th floor. 406, 403 and 404. It's just trash. The smelly carpet is stained, curtains that fall from the eaves, the stench of sewage, dirty walls, lack of cleaning even after requests. There is no elevator. There is practically no breakfast - there is nothing to eat there. There is no water at night. There is no refrigerator. The only positive thing is the location in the old town.

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Ксения Гиринович

Level 6 Local Expert

It's a disgusting hotel. The day before check-in, the cost of accommodation was increased 4 times, although we had a reservation six months in advance. Every night there is noise, uproar, screams in the corridors, it is impossible to sleep, and sometimes it is even scary. The room hadn't been cleaned for a week, and the towels were changed only when we started to complain. The room smells damp. There was always hot water! The breakfasts are monotonous. There are many affordable hotels around and the conditions are much better. I do not recommend this hotel!

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Меженова И.И.

Level 4 Local Expert

I confirm the negative ratings of other visitors! I did it through booking, I didn't see these reviews, it's a pity! The impressions are mixed, there are a couple of good employees, but in their absence everything collapses. The hotel is dead, which shows utter disrespect for the guests! Business is based solely on a good location, and it takes 4-5 minutes to walk to any end of the Old Town. That's it! The appearance at breakfast is a weak argument, since the breakfasts themselves do not change from day to day, and if you do not eat bread, you are doomed to stay hungry, since you will not eat enough porridge and one boiled egg.

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Natalia Alex

Level 3 Local Expert

The horror is not a hotel, scammers deceive booking, cancel the reservation and do not allow you to write an honest review + they cheat reviews. They also take everything in cash and in the end try to steal money for the breakdowns that occur as everything falls off. The old kettle broke, so they wanted to charge me for 2 teapots, ran after me and did not let me leave the hotel. One word hello to the 90s!

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Татьяна Тарасова

Level 8 Local Expert

It's just some kind of madhouse. It all started very well. We booked this hotel on a booking, we were provided with a free transfer from the airport, as we had booked more than 3 nights. I warned that we were arriving late at night, so we booked +1 day. When we boarded the transfer, the driver silently handed us the phone, the hotel manager said that we had to check in before 21:00 (the reservation was from 05/08/2025-05/12/2025, and we arrived on 05/09/2025 at 2 a.m. local time), that their booking at the booking office does not really mean anything and check-in is carried out on a first-come, first-served basis.. and they don't have any rooms available. This man spoke very rudely, to say that he was "rude" would not say anything. When we asked where we were being taken and why we hadn't been informed earlier, he replied that he didn't have our contacts (my number and email were on the booking and their driver knew my whatsapp, we corresponded about the meeting time) and they could book us the nearest hotel for the night at their expense and then populate us. When I asked why it hadn't been done yet and which hotel we would be taken to in the end, he couldn't answer anything meaningful. We were in wild shock, 2 girls are being taken to an unknown destination at night in a foreign country. This non-manager dropped the call, and the driver said that the hotel was and he would take us to a good one. We went because it was the middle of the night. As a result, we were taken to a smoky pit, we paid for 1 day ourselves and the driver was still waiting for donations from us.… Naturally, We sent him where he needed to be.. The next day, no one from the hotel contacted us. We went there ourselves and caused a scandal, after which we were put in a large room, but no one reimbursed us for a day in another hotel. Thanks to our perseverance, we were provided with a transfer for our belongings from the 1st hotel. About the accommodation: the location is really good, all the sights are nearby, that's probably all. It's true about toilet paper, as it was written earlier. You need to beg. The plumbing is old and rusty, and the hotel looks like it's made of cardboard. We heard what was going on at the reception on the 3rd floor. I want to warn many people about the name and address - on the booking this hotel is called Sofia inn hotel, address: 56 Muslim Magomayev, Sabayil , 1003 Baku, Azerbaijan. I am sure that this was done on purpose so that tourists would not be able to find negative reviews on other resources. In front of us, the young man also argued with the hotel staff because they did not return the change from the reservation for 3-4 days. And the icing on the cake, these bad people arbitrarily changed the dates of our booking in the booking.. I saw this on the way back to the airport. This was done on purpose so that I would not be able to leave a negative review. It was 05/08/2025-05/12/2025, it became 05/08/2026-05/12/2026. I've been writing about this to the booking office for a week now, and their support service ignores me. Please think better if you are going to book this hotel!!! And if we talk about Baku, it is a wonderful, beautiful, atmospheric city)

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Лягушка Путешественница

Level 9 Local Expert

This is the worst hotel we've ever visited!It's hard to call this place a hotel! To begin with, this hotel simply does not exist, and Sofia, as the administrator convinced us, is just the name of the building, it is not clear which hotel. Checks and payment receipts are not issued upon check-in, there are no hotel letterheads, and the change for check-in was given to us for more than three days. The hotel has a disgusting smell of rot and mold, it is terribly dirty,the carpet is stained,dirty old wallpaper and mold stains under them, the whole bathtub is mildewed, it feels like it has never been washed, the bed linen is not white, but gray with dirt, everything is torn, mattresses, blankets,pillows are all stained with dirtthere are bedbugs in the beds,the doors to the room are locked with a key, and the lock was broken more than once, the entrance door itself with glass inserts.The hotel has no heating, there is an air conditioner, but it has never been serviced or cleaned, like everything in this hotel-the smell of dust also comes from it.There are no curtains on half of the windows, and on those that are, the curtains have also never been washed. After the previous guests, the liquid is simply added to the tubes from the "shampoos" and put in your room. The room has not been cleaned once in a week!They didn't even take out the trash. The declared buffet is not possible to eat-rotten eggs, dry bread, rotten cucumbers and sausage with mold. The owners and staff are real scammers-not a single room matches the photos on the booking sites. It is better to live on the street than in this "hotel".

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Амина Ш.

Level 3 Local Expert

Excellent location. Positive: 1) all the main attractions are nearby. 2) the metro is 8-10 minutes on foot. 3) the view of the city during breakfast and the breakfast itself, you can eat so that you will be full before dinner. 4) there is a kettle in the room. 5) air conditioning 6) friendly staff will help you with everything, they speak Russian, English, Azerbaijani. 7) there is Wi-Fi. Minuses: 1) the socket (there was one and then it almost hung out of the wall, I had to hold it when you take off and put on the charger and the cord from the kettle) 2) mini fridge for an additional fee. 3) a dirty bathtub, after the shower there was a puddle on the floor. 4) who registers in the booking, be careful, there is one address at 72, and in fact at 55. Because of this, we couldn't find a hotel for a long time. It is mainly suitable for those who come to the hotel to spend the night, have breakfast and go explore the city) Enough for 2-4 days. No one enters the room during your stay, only upon your request for cleaning or changing towels.

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Вячеслав Ш.

Level 7 Local Expert

The advantage of the hotel is that it is in the old town. Not an expensive price.If you have come specifically for a tour of old Baku, it is a convenient option. I don't know about the other rooms, but mine had carpet on the floor, worn with stains. As they say, the room is "very tired" and requires cosmetic repairs. The bathroom with a shower is normal. There was another disadvantage for me, it was difficult to find a hotel in the labyrinths of the old streets. Moreover, in the evening in the dark especially, the mobile Internet from Yandex maps was good. But it will go to spend the night.

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Иван М.

Level 14 Local Expert

The very center of the ancient city of Icheri-Sheher! The hotel is inside the city walls, among many narrow streets that do not look like one another, everything is very clean, all buildings are finished with sandstone. The hotel itself is consistent with the price and quality, the staff speaks Russian, they will always help, breakfast is served in the restaurant on the top floor, which offers panoramic views of the city and the sea. The breakfasts are the same, they consist of a set of cups with cheeses, jams, sauces, a kettle and bread, everything is delicious and did not bother, I do not want to eat until the evening. The room stock is different , there is a choice , towels are changed on request. The weak point of plumbing, first of all, check the operability of the shower cabins , if anything, require repairs or a change of room . Otherwise, everything is fine

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Даниил К.

Level 6 Local Expert

It is not suitable for living, it was disgusting to stay even for one night, on the carpet all the stains that once appeared there, apparently it was decided to leave as a souvenir. It was very dirty, there was mold in the shower, we washed in slippers, the bed was in pellets, everything was old and very noisy. One of the worst places to ever stay

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Надежда Шмуклер

Level 13 Local Expert

We liked everything! Great location - the very center of the Old Town. Delicious breakfasts. Very loyal attitude- they responded to all requests, helped in everything. Well, a very affordable price, excellent match.

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Дмитрий Гершгорин

Level 12 Local Expert

It's the worst hotel room I've ever seen. The impression was terrible. Don't be fooled by the booking photo, I fell for the price at a 50% discount and got a headache. I was there one night. The only advantage is the location in the old town

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Лида Бехтерева

Level 5 Local Expert

How much it costs is what you can count on. 20€ or 36 manats per night is cheap for such an arrangement, but you have to sacrifice something. The room is in poor condition - stripped wallpaper, dirty carpet, broken window handle. The hotel itself is very noisy, without earplugs I would not have fallen asleep at all. It's OK to just sleep, but if you're coming for a few days, I don't recommend it. It was very difficult to catch an employee at the reception, she was evicted by simply leaving the key on the table, but the guy himself was very polite and friendly. He speaks English and it's good. In short, a cheap and angry option for those who need to roll the dice somewhere in the center for a few hours

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Sunlight

Level 8 Local Expert

I have never seen a worse hotel and services in my life . First of all , they could not find a reservation , somehow they moved into the room at the reception .The Internet was missing for 1.5 days , then appeared for half a day, and then disappeared again! In which there is water running on the shower floor after the shower . And the most important feature of the room is ventilation with cold air next to the shower, it is not possible to wash, it is cold. I had to put a blanket and a jacket on the bucket in this way to somehow plug the hole . Then they moved , they chose where to go themselves , in one the shower just doesn 't really work , the plumbing itself is ancient . The floors are carpeted , they are not vacuumed , the shower doors are not washed . Cheap short sheets that turn out to be in the middle in the morning , hangers are missing in the cupboards, glasses have not been washed, forgotten. One day we came to the room and almost suffocated from the smell of sewage , we had to open the window in March ! There was almost a smell for a day . I have never seen such an outrage anywhere . The guys from the reception and others who are always rubbing there late at night and at night can calmly talk loudly, as well as the settled customers are not asked to silently go up to their room. The staircase is circular, everything can be heard like in a well, it's noisy. I haven 't slept a single normal night .. Breakfast is only hearty and edible, the butter is "not creamy", it is impossible to eat, they could have changed the supply, you can only get sick from the taste. They don't serve national lavash, it's very bad.. It is no match for our Armenian compositions , where everything is forced to be scrubbed , where everything is new and shiny .

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Владимир Рад

Level 9 Local Expert

The only advantage is the location.We visited in March, there are practically no visitors.There is a problem with the language of communication, that is, Russian.The room was killed, on the 3rd floor, there was zero cleaning, they didn't even come in for a week.There is no view from the window, a small overview of the roof of the house.There was breakfast.

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Александра Красильщикова

Level 4 Local Expert

They are liars! We were not checked into the hotel, and the booking fee was charged. If they don't return the money, I'm ready to go to the police.

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Olga Lutsenko

Level 2 Local Expert

Do not book this hotel for anything, the booking price does not match the price that you will be charged. The hotel manager is a rare boor. The hotel is in terrible condition , the sewage system stinks. The room is not cleaned , towels are not changed . Breakfast is not varied. You can even hear a cockroach running in the hotel . No noise insulation . Even the locals have bad reviews about this hotel, everyone told us how you managed to get there, it's the worst hotel there is in the old town.

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Егор Худеньких

Level 10 Local Expert

There is no cleaning, the breakfast is sluggish, the location is good.

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Николай Ф

Level 19 Local Expert

The hotel is very tired. Repairs and renovation are required. The location is excellent.

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Альбина Ибрагимова

Level 3 Local Expert

It's terrible! Dirty! It's not fair! They don't like tourists The worst hotel in beautiful Baku

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Роман Ф.

Level 14 Local Expert

The hotel is close to the center of the Old Town. I would rate the hotel itself at 3 out of 5

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Алексей Назаров

Level 14 Local Expert

Beautiful city and location. The service is disgusting.

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Алёна Гайфуллина

Level 6 Local Expert

I really liked the hotel. The room was triple, clean. The receptionist is friendly. There is Wi-Fi. Russian channels are playing on TV. Breakfast was included. There was also a kettle in the room. And the view from the dining room window is simply gorgeous. In short, cool.

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Е.К.

Level 21 Local Expert

Oh booooooeeee!!!! How long have I been waiting to write everything I think about this place!!!! This is the BOTTOM!!!!Not a hotel!She's been murdered! There is nothing whole. The rooms are cleaned very badly, moreover, judging by the amount of hair left by a person with alopecia. The linen and towels are gray from how they are washed, there is a terrible smell of sewage in the bathroom all the time, and it doesn't matter which room you are in, we looked at three to at least choose something cleaner. Immediately ask for another blanket, they are not double beds, but a bunk bed for a double bed. By the way, the photo of the restaurant is completely staged. Dirty, dirty, dirty and dirty again everywhere!!!! Complete ruin!!! I don't recommend it to anyone. Oh, and don't forget that by the time you get to her in the old town, you'll curse everything!!! Because cars don't drive up there.... The staff are "verbal" people who hardly understand what you need, and when they understand, they will not bring anything. Go yourself, citizens, on the principle of not being sent, and be happy about it!!!and for this horror, they will also take money, allegedly due to tax and exchange rate differences, if you decide to pay in currency on the spot.

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Дарья Юрчишина

Level 6 Local Expert

If you want adventures that you will never forget, then welcome – this hotel is for you. By the way, it is better to go to this hotel immediately with an infectious diseases doctor, an experienced nurse who knows how to put ivs, and two strong men. Remember, all the photos you've seen on the site are well–seasoned lies. This is, to put it mildly, a grotesque exaggeration of the merits. This place has no advantages. And if you thought they were there, you imagined it. Let's start in order: 1. Service. Forget it. The change will be carried to you for two days, but they will ask for payment very intrusively and stand at the door while you wash in the shower for 30 minutes. 2. Cleaning. Forget that word too. We stayed for 4 days. We have never had the garbage taken out. 3. Toilet paper. One roll is enough for you. So keep in mind that this is the first and last roll you will see. Moreover, it is not a fact that it will be intact and unopened. 4. Cleanliness in the room. If you're lucky, you won't live on the ground floor with burnt carpets and torn wallpaper. But wait, the rooms on each of the four floors are like this. Just different degrees of murder. The first one still stinks of smoke and is noisy. We were put up the first night in just such a room. We perfectly heard the conversations from the reception and got the effect of full immersion. On the second day, we were very reluctantly overpowered to the 4th floor. The room was (thank God) without carpets, but that didn't make it much better. The floor was lined with different pieces of laminate. Perhaps we did not understand this design decision. The wallpaper is torn, the bed linen is also with holes. One pillow smelled like a cat. The toilet had a very interesting "swing" property and wobbled at any movement. In this case, we were very surprised that he still held on and did not let the water in. The shower is rusty, the bathroom tiles are broken. Towels in the amount of two pieces (and accordingly have never been changed). 5. The beautiful view that is listed on the website. Most likely you will not see it, because from the window (boarded up) you will see a piece of the roof and a piece of the wall. 6. A nice bonus. Why did we mention an infectious disease doctor at the beginning of the review? It's simple! You can easily get poisoned by tap water, even if you take the necessary protective measures. I went through this wonderful experience and I can say that I lost several kilograms in Baku, although I did not achieve this. I spent two days in bed and was ready to write my will. In general, I do not recommend doing anything with tap water. Just watch it flow. By the way, the day before my poisoning, we heard a woman throwing up in the next room. Then I wondered what had happened to her. Exactly the next day, I understood everything perfectly. 7. Audibility. The walls in the rooms are made of either drywall or plywood. You will perfectly hear someone coughing, snoring, and even breathing in the next room. In the morning we often heard a foreigner singing. He sang enthusiastically, but falsely, so a minus point. 8. On the last day we saw a cockroach, which is not surprising with such cleaning

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Надежда Быкова

Level 5 Local Expert

Friendly staff, good breakfast, beautiful view from the window, clean bed linen. Not very new renovation, plumbing problems, not all rooms are successful.

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Дәурен Ердосұлы

Level 3 Local Expert

I DON'T RECOMMEND IT TO ANYONE! THE STAFF IS TERRIBLE, DIRTY OLD!!!

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Владимир Храмцов

Level 11 Local Expert

It's a terrible place! Get out of there, people...

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Mehmet Ö.

Level 3 Local Expert

Very bad

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Level 26 Local Expert

Horror. Urgent repairs are required.

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Adil I.

Level 4 Local Expert

A very chic hotel, I advise everyone

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Alexey Pavlov

Level 8 Local Expert

For the price and the hotel. How will a place to spend the night go

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Soffia Hotel

33 reviews