SkyCross

5.0

320 ratings

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Level 7 Local Expert

The convenient location is in the courtyard, but the sign is immediately visible. Competent staff. My first request was to remove salt from a recently purchased pair of faux velour boots. I started an Instagram conversation and sent a photo. They did a brilliant job - they even returned the original color and quality. They present certificates and small but useful gifts. There are clothes repairs and dry cleaning, which is an additional plus. Everything is in one place, and it's convenient for me to get from work and from home. Then I changed the studs on my stilettos, which was fine too. They don't knock or slide!

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Kamila Rusak

Level 3 Local Expert

We have been giving our shoes to this dry cleaner for the fourth year in a row — and every time it is a delight! They handed over a variety of pairs: sneakers, UGG, Birkenstock and other "moody" suede. They always return in perfect condition, as if they had just come from a store. Thanks to the guys, we really started buying new shoes less often, because the current ones are perfectly preserved and look great. A separate plus is the team behind the counter. They are always very friendly, polite, explain everything, answer any questions and are ready to meet you halfway. I strongly recommend it! If you want shoes to live a long time and look decent, you are definitely here.

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corp-lebak73650

Level 2 Local Expert

This is the third time I have contacted the workshop at 21a Krasnaya St., each time a high-quality repair. A nice bonus is that it was done a week earlier. There are delicious candies for visitors. Pleasant atmosphere, courteous staff. Arina worked on the delivery, she found the order quickly, offered a coupon for the next order and a large number of discounts from workshop partners. Ps. Thanks!

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Гертруда Кузьменок

Level 6 Local Expert

It's fantastic! Great job. I had 3 pairs of shoes cleaned, and I didn't have much hope for two. When I took it out of the cleaning, my husband thought that I had bought him exactly the same kind of his favorite sneakers. Delight🤩 I took my shoes to the post office, which is definitely very convenient, and I picked them up there. Everything is fast and efficient. Thank you very much

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Elena Was

Level 9 Local Expert

I handed in three pairs of shoes at once. I wanted to refresh my shoes before summer storage for the next season. I waited a long time, three pairs were ready at different times, however, SMS messages came. To say that I'm disappointed with the result is an understatement. I handed over my shoes after one season, the socks look quite presentable, they look terrible after dry cleaning. The paint was gone in places, the skin was deformed, the smell remained, although it was to refresh and eliminate the smell that was the main task, and I took the most expensive dry cleaning of all types. At the same time, it's all expensive - I gave 360 rubles for three pairs and generally wasted (( I won't do such experiments anymore and I don't advise anyone.

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Рубис И.

Level 5 Local Expert

Disgusting service. I took my sneakers to the cleaners, paid 30 percent for the urgency They gave it back only after my call, 2 days overdue. I passed the ugg boots, they warned me that they would change color-they came to me with a hole. In the photo in front of the clean one, it looks like there is a minimal wipe. But I didn't see it when I handed it over, and no one called me and told me that the hole would get big when cleaning. I do not recommend this service to anyone.

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Александр

Level 12 Local Expert

Excellent service! Restoration and painting of sneakers at the highest level. We did everything quickly, efficiently and very beautifully. My crosses have been transformed! I will definitely come back here again if I need to repair clothes or shoes.

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Анастасия Г.

Level 4 Local Expert

They took off a lot of money and ruined the shoes. I gave away an expensive pair of shoes for cleaning and color restoration (to tint the floor with crease straps). As a result, they charged 60 rubles for urgency, painting + cleaning + restoration of the sole 200 rubles. Instead of detailed painting, the master painted all the shoes, and painted them so badly that it's easier to throw them away. When the color of shoes changes like that, I think it needs to be coordinated with the client. The color still lay unevenly, as if gouache was painted.

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Виктория В

Level 3 Local Expert

I really liked the approach! They not only cleaned my shoes, but also explained in detail why each type of skin and material needs its own care, and even showed me on my own pairs. They even gave me special napkins for shoes. Now I know how to keep it clean on my own. A huge plus for literacy!

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Алексей Болтрукевич

Level 2 Local Expert

I brought my sneakers after hiking and camping — dust, stains, soaked. After cleaning, they look like new, the soles have been bleached, the insoles have been treated, and the laces have been washed. Everything is fast and without unnecessary words. It is convenient that you can track the readiness of the online service at the

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Александр

Level 24 Local Expert

In my opinion, the cost of this workshop is very high compared to others. Addition: For comparison, Converse sneakers, the sole was slightly peeled off in one, so this workshop estimated the repair at 70 rubles, while immediately warning that there would be no guarantee for such repairs. I decided to give the sneakers to a regular shoe repair shop, as a result, they were done in one day for 8 rubles, the sneakers are worn about 5 days a week, almost 2 months have passed and nothing has come off

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Светлана Березовская

Level 3 Local Expert

I ordered shoe repairs, my favorite and old sneakers. I made the order via postamate, as it is convenient. Professional-level staff, as well as repairs and administrators. The renovation exceeded all my expectations. Very cool. I am very satisfied. You are the best. I have no words, I'm just thrilled. I received some surprises when I received my shoes, which was very pleasant. thank you.

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Сергей Сороко

Level 8 Local Expert

I passed the exam of running shoes for repair, replacement of backs. We did it longer than promised. It seems to be good, I haven't applied before. But... They threw out all the foam rubber from the backdrop, which was on top (they took 95! They gave me a certificate for a discount of 20 rubles. No matter how cheap 95 rubles is, I decided to transfer a second pair through my sister, as if it would be possible for 70 rubles... But on the condition that this anatomical cushion is preserved. I get a call- it's not included in the price, it's an additional service. I have a whole foam rubber myself, only the mesh is worn through. The price of 150 is being announced!!! rubles with replacement of foam rubber. They're supposedly throwing this one away. That is, it costs 75 rubles to sew my foam back on My shock is in shock. 100level breeders The shores are lost (

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Александра Вишневская

Level 3 Local Expert

I rarely write reviews based on my first impression. But I became a regular visitor to this workshop. Excellent courteous staff, cleanliness and most importantly, a huge range of services. She was installing her husband's shoes and jacket. I would like to thank the masters for the unrealistic result. I will advise my friends.

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илья вражнов

Level 3 Local Expert

I'm surprised how much shoe repair has progressed, almost everyone is doing it, you can pick up the acceptance closer to home, hand it over in one, and pick it up in another or from a pedestal, the service is on the level, I'm happy with the repair, they painted it wonderfully, as if from a showcase, I will definitely contact you again

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Екатерина Уварова

Level 4 Local Expert

Good afternoon. I gave the crassos for repair, replaced the sole, cleaned and painted. Everything was done at the highest level, I got my new, favorite sneakers, and the guys arranged the delivery quickly. Thank you for a job well done! I recommend it to everyone:)

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Иванова Ольга

Level 7 Local Expert

I put my toes on my heels in front of the ice . I am very pleased!The master carefully selected the color and shape , and did everything quickly . Now I walk confidently and my shoes don't get washed.A mandatory procedure for winter

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serg shnip

Level 10 Local Expert

Good: customer service, services. An integrated approach to pressing everyday problems: from everything related to shoes, to clothing repairs and dry cleaning of blankets. I clean my shoes here and bleach the soles of my favorite sneakers regularly.

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Ирина Ч.

Level 3 Local Expert

I ordered shoe repairs Two pairs of favorite shoes and a homemade no less favorite slap😂 Very polite and attentive staff from the moment of receiving shoes and throughout the entire waiting period for their shoes🌞 I asked if any of the shoes would be ready to inform me earlier (because I delayed the repair, and here autumn is rushing ahead) They treated the request with understanding and there, I'm already in shoes It became more fun to wait for the second pair The deadlines are met, there are no questions about repairs, The correspondence at the stage of requests and responses is simply sincere I am happy and the final chord , nice gifts with the receipt of my second shoes , 🔥 Yes, who can say the high cost, perhaps not above average, for each individually (this is how to consider the situation in the EA service market as a whole) But the service, service and quality of work did not just please me personally, but convinced me that the process of putting shoes on, waiting for readiness and the result of the work done can be three single components of an Excellent assessment. I did not regret that I chose Skycross for a long time after a series of unsuccessful shoe repair works)))

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ольга маслова

Level 14 Local Expert

I took the jeans to the atelier to be sewn, they were long, and the dress was slightly sewn. They measured it, did it as I wanted, and gave it back in a couple of days. Everything is fast and efficient. The receptionist is very polite and attentive to details. Thanks

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Дмитрий Батяновский

Level 3 Local Expert

I brought women's ankle boots for repair, bought as a gift to my wife a week ago for 280 rubles. During this time, I managed to put it on twice and caught the upper part for something, getting a small chip. I brought it in order to give it for repair. They asked for 280p for cleaning, painting and restoration! I spat, stopped by Yalin's workshop on the way to the house of everyday life on Moskovskaya, where they took....29p for this job. By the way, I ordered shoes for myself at rock bastion, waited, however, for 2 months, but for almost the same money (250p) I received an original pair of Rangers, to order!!! From St. Petersburg. How do you guys survive with these prices!? It was easier for me to go buy a new pair. Or does Antonio Vietri work for you? Definitely not a foot in here anymore!

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татьяна молчан

Level 5 Local Expert

UPD: we found a compromise solution There were shoes with a scratch, and they could be worn - now it's impossible to wear them.… After painting, the white shoes cracked. Why take a thing to work if that work can't be done??? And I put them on three times before the "restoration". They specifically set the maximum wear percentage so that they do not compensate for the damage adequately later. It happens that a shoe repair specialist can make a mistake (we are all human beings), but in order for the organization to admit guilt and not try to cover the damage it caused, she got out and tested me for flexibility! Moreover, according to the receiving party, they don't take Tamaris shoes to work, they took them from me; there was a discount on this type of work on the day of shoe delivery, they didn't do it; they promised to give them back on February 21-22, they called and said that the shoes were ruined, only on March 4! Unfortunately, the compensation amount is unreasonably low. I still hope that the organization will make a reasonable decision and we will come to an understanding.

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Ирина Квасова

Level 3 Local Expert

The best workshop in the city! Here you can put everything in order: shoes with a complete replacement of the soles, and clothes in the studio, and even clean the carpet! The quality is excellent everywhere

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Михаил Гончарини

Level 12 Local Expert

I'll write a fresh review and update the old one. Our relationship didn't go well from the very beginning. The first trips were expensive, they kept my shoes for a month and couldn't find them. Somehow they decided to make amends with a discount coupon. I decided to use it- I threw off a photo of sneakers, marked the front of the work. He wrote and asked. I received a reply with a price. Did you overdo it for sure? That's right. As a result, I drive through the whole city during rush hour, I give my sneakers, I immediately get 140 rubles instead of the announced 95. A curtain. I ask why this is so? The answer is, well, we've roughly told you. What if the prices in the stores are approximate and the cash register is one and a half? In short, there is no evil, only emotions. The level is not much worse. Cosmos prices

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Нина

Level 9 Local Expert

I was pleased with the comprehensive cleaning: the sole, insoles, laces and the top itself were cleaned separately. The sneakers sparkled! Thank you for your attention to detail.

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Валерия Абрамович

Level 10 Local Expert

If it were possible to put it even lower, then I would. We handed in two pairs of sneakers, and in the first pair we had to fix a hole in the textile of the sneaker. They promised to patch it from the inside and carefully sew it up from the outside. As a result, when we arrived for the order, the sneaker was simply heavily darned with black thread. When asked why they ruined a pair of expensive sneakers and did not agree on changes in the repair approach, they replied that they could not do as agreed and, AT THEIR DISCRETION, carried out repairs differently. The backs of the second pair of shoes needed to be replaced. As a result, when we arrived to pick up the order, the tongue of the backdrop was touched and sewn to the fabric. I had to go to the repair shop itself and explain what was wrong. They redid their mistake, but when I came for this pair for the second time, it turned out that the shoes were poorly repaired again, the tongue was not sewn in a mirror to the second sneaker. I don't understand the high ratings and publicity of this organization. Even taking into account the discount provided to me for subsequent visits, I will no longer bring my shoes to them.

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Сергей

Level 7 Local Expert

I DO NOT RECOMMEND IT! They ruined my suede sneakers and also tried to twist it out that it was my fault) They talk too much, but the result is weak. We tried to fix the result, in the end: - I paid for the cleaning again, which did not work. - they tried to sell additional services for a total of 180-190 rubles (this is 30% of the cost of sneakers) - they sent the sneakers to the a100 box, and then they called that the box was removed, and your sneakers were left at the gas station checkout))) ARE YOU SERIOUS?! They call me from the gas station and say take my sneakers! By and large, DON'T MESS WITH IT.

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В К

Level 3 Local Expert

I got caught in a downpour, and my light suede sneakers turned into a lump of mud. I thought that was it, goodbye, beloved couple. I took it to the cleaners and they returned perfectly clean, with an even, raised pile! It looks like it's just out of the box. Thank you guys, you are magicians!

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Viktar Klinchuk

Level 6 Local Expert

The sneakers were repaired. I was waiting for a call or text message about readiness. I didn't wait. I called myself, they said it was ready a long time ago, and that they had sent a notification of readiness. I didn't find anything anywhere in any messenger or SMS. It is unclear how they organize communication with clients. The sneakers seemed to be glued well.

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Луиза Д.

Level 5 Local Expert

On leather shoes, the toe has worn off much faster than the entire sole ((( We built it up with a special material and now the wear will be uniform, and the shoes will last longer. Smart and economical repairs! Thank you 😍

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Елизавета Пучило

Level 2 Local Expert

Hi! I've been cleaning your shoes! Honestly, I'm surprised! You guys are doing great! Many thanks to Malia's administrator, she's a very cool girl, and most importantly, she answered all my questions and suggested how to do it better! I'll come by again!

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Татьяна

Level 11 Local Expert

I thought that my light nubuck boots couldn't be cleaned anymore, but a friend recommended this workshop, on her advice I turned here, and I didn't even believe Salim's eyes that these were my boots when they were stolen. They are as good as new!!! Thanks to the staff of this service! Professionals! ❤️

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Екатерина З.

Level 9 Local Expert

We made a complete replacement of the soles on our favorite shoes! The master did not try to restore anything, but honestly said that a replacement was needed. They put on a new, high—quality sole - they wear better than from the store!

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Наталья

Level 10 Local Expert

I wanted to shorten my summer dress, I bought it too long, it's spreading on the floor. It was shortened perfectly, the seams are smooth, the cut is beautiful

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Мила А.

Level 4 Local Expert

The scuffs on the skin in the crease areas were qualitatively tinted. The color is perfectly matched, the shoes look well-groomed. Thank you for the gentle care!

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Айзана Байрашева

Level 3 Local Expert

The best workshop , I have never seen anything done with shoes , it helps a lot when there is a universal place where you can rent clothes , shoes and carpets

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Анастасия Солодовникова

Level 5 Local Expert

I wanted to update an old but high-quality jacket. The master at the atelier suggested several ideas: to remove the length, replace the buttons. The result exceeded expectations! It turned out to be a stylish and relevant jacket. It's not just a renovation, it's a creative approach!

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Каролина Букаева

Level 3 Local Expert

I changed the pads on my winter boots. They put special, non-slip ones. Now I feel much more confident on wet asphalt and ice. Thank you for taking care of safety!

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Tusya B.

Level 2 Local Expert

Thank you for the service! I am very pleased with the result. The shoes are as good as new. Special thanks to the administrator Alina for the advice. Customer service is at the highest level!

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Яна

Level 5 Local Expert

I brought a pair of expensive oxfords, I needed to repair the sole. We did everything carefully, using high-quality materials. The shoes look like new, no signs of repair. I am very pleased, now only to you

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Андрей М.

Level 6 Local Expert

I was struck by the attention to detail! We didn't just clean the sneakers, but separately washed the laces to perfect whiteness and cleaned the sole. Heroes! Now you will have all my shoes.

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Pavel L.

Level 2 Local Expert

At first they say that they will do everything, then they fool their heads that they don't understand how to do it and like bring them the material yourself, they don't have it, then they call that they won't do anything, come back and take things. a week of time is just empty, I recommend everyone to contact normal workshops where there are masters directly, and not outsourcing with operators who will immediately conduct an objective assessment of the work, I wish the same Gypsies a speedy closure.

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Татьяна Д.

Level 4 Local Expert

I applied for cleaning suede boots, the pile was restored and all the stains were removed as new! I am very pleased! I will contact you again

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Maksimrzn6262

Level 10 Local Expert

The neighbors flooded, and our expensive carpet got wet, there was a threat of mold. They were urgently taken for cleaning and drying. We did everything quickly and professionally. The carpet is safe, there are no stains and the smell of dampness.

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Елена Хотько

Level 3 Local Expert

Alexey, once again I want to say a huge thank you to you and your team!!! You have a very cool service, everything is done for customers, conveniently, quickly and efficiently! Thank you for saving our shoes!!!❤

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Валерия Дюрягина

Level 7 Local Expert

This is not the first time I have applied, I consistently hand over shoes every spring for cleaning, care and repair for small things, as always the result is beyond praise, I hope it will always be so

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Adelina

Level 10 Local Expert

They returned my white sneakers to their perfect appearance and whiteness, as if they were just out of the box) now I know where to put them for cleaning) thank you!

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Виктория

Level 3 Local Expert

Total total disappointment! I can't tell you how upset I am. This is the worst service and quality of services that I have ever seen. In order: 1) I handed in my shoes on Sunday, August 3, at the Bigbro barbershop. I filled out a form where I indicated that I was handing over 3 pairs of shoes, and also indicated the address for delivery after cleaning. The form stated that I would be contacted within 3 days of the delivery. I put the shoes in the cell and asked the administrator to lock the cell with a key. Keep in mind that not all cells are automated and you leave your shoes in a place where there is a key to this cell. This confused me, but it's a small thing compared to what happened later. 2) It's been almost a week and no one has contacted me. On August 9th (Saturday), I am writing on Instagram. Only after that they called me back and sent me an invoice for payment, and I paid right away. They said it would take about 7 days to clean. 3) A week later, no one contacted me and informed me that the deadlines were being delayed. August 17th (Sunday) I write by myself. On Monday, they call me and inform me that the deadline will be delayed for another week. I can imagine how nervous I would be if I needed these shoes urgently. 4) On Friday, August 22, they write to me that everything is ready and they are waiting for payment from me. Situation: go to the erip account and see if the client has paid the bill - no / wait 3 days for a response from the client - yes. I send them a payment receipt, and they reply: "When the courier brings it to the skybox, you will receive an SMS with the code from the cell." Here I was already very indignant: I initially indicated the delivery and the address in the form when registering. That is, without even asking me, they were going to take the shoes back to the locker. Then, without "sorry", there was a reply to my message: "Write the delivery address, we did not find the address." I have not felt such indifference and negligence towards myself as a client for a long time. But at that moment, I was still hoping to get well-cleaned shoes. 5) On August 26, I got my shoes back. I would like to point out that your courier is very punctual and polite. I opened a couple in a hurry and dismissed the courier. After a while, I was able to carefully inspect and evaluate the quality of the cleaning. I want to note that the sole is really white and cleaned well, but I could have cleaned the sole myself. I gave away these shoes because I don't know how to clean such a material and I'm afraid of spoiling it. It is noticeable in the photo that the spots were and still are. At the same time, the shoes began to look worse, before cleaning, they looked newer with dirty soles. Now the surface looks worn, and the shoes themselves don't keep their shape that well. I was offered a second cleaning, but the SkyCross guys, after such delays and clearly expressed dissatisfaction, was it really that difficult to check the shoes you are giving away? To summarize: 1) Learn how to communicate with clients: provide correct information in a timely manner, inform them about delays in time. 2) Pull up the information in the customer's card or in one place, so as not to wait 3 days for a response from the customer that he has already paid for a long time and to know the delivery address that the customer indicated is a database and messing up at this level is very bad. It shows that these processes are not organized in your company. 3) Focus on the return of customers and that these customers would like to recommend you. I won't recommend you to anyone anymore, although I would like to have a good experience with you. Please do not respond to this message with a standard copy paste, this is very annoying and shows your lack of involvement in my problem.

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Ася Атаманова

Level 8 Local Expert

My friends recommended this workshop, I am very happy, they changed the elastic bands in the sandals for fastening, they did everything carefully and quickly, I recommend it

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Анастасия Т.

Level 3 Local Expert

I do not recommend this workshop. Since the visit to the reception point, there has been a residue. Somewhere I understood that with such an early communication, a good result is doubtful. And yes, it turned out that way. We agreed that I would pick up on the Stone Hill, I am waiting for a message, it is not there. I'm calling myself, come to the Red Square, the shoes are ready. Well, OK, I forgot to mark it. I'm waiting for delivery, thanks here, the shoes arrived. And... one pair is nothing, but not ideal. The second one is two points higher. Dirt could be removed with a fingernail. The insoles, as if it were a joke, cleaned the top, and only the heels on the inside. I can clean it myself at home. A complete disappointment. The prices are high, the quality of the service is not. There is also no service and careful attitude to shoes. We loaded both suede and leather into one package, one for one.

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SkyCross

264 reviews