SilverWave.by

5.0

501 rating

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Level 2 Local Expert

Thanks for the detailed explanation of fixing liking tap by hangrove. Helpful and sociable service with proper price! And really polite shop assistants!

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Volha Biassonava

Level 4 Local Expert

We found spare parts for the Grohe installation of the 10th years, on order. I thought I'd wait longer, but no. Promptly, they called back and clarified whether the order was relevant. We sent you the exact information on how to get there. It turned out to be close to the house. A friendly girl met me at the pickup. It is clear that he knows the topic and understands it. They issued a guarantee and a receipt. There is a payment at the terminal. I recommend it) If something breaks, I will contact you here again.

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Артур Бураченок

Level 5 Local Expert

I was looking for a cartridge for the Grohe mixer. This cartridge was available to the guys from SilverWave. I contacted them, went to Viber and there they identified the exact model from the photo, and then agreed on pickup. The next day I arrived at the pickup point, the cartridge was already waiting for me. They issued a guarantee and a receipt in a minute. Later, a specialist answered my installation questions on Viber. The service is excellent. Everything is professional, competent and polite. I recommend it!

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Андрей Т.

Level 5 Local Expert

People are working. I ordered a couple of parts for the installation of OLI during the New Year holidays through the form on the website. I thought, at best, in 3-4 days they would answer - but no, people are working. They called 3 hours later, agreed on the shipment, and sent it the next day. The price is quite decent, the parts arrived original. In general, he is a worthy role model for doing business.

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Nataliya T.

Level 4 Local Expert

Photo matching service is a great thing :) The old Grohe mixer cartridge was in a brass casing, which added mm when measured and the resulting dimensions were incomprehensible when measured. At the same time, there were no documents for the mixer, the model number was unknown. The photo experts have identified the right cartridge model. I ordered it for pickup. At the pick-up point, everything was quickly found, checked, and the specialist explained about the removable brass casing. The new cartridge has become excellent and is working. It is somewhat upsetting (but this does not apply to SilwerWawe specialists) that the problem of leakage in the old cartridge (and it turned out to be 2007 according to the marking) is just a problem of worn-out bottom gaskets (it does not leak with gaskets from the new one), which cannot be purchased separately. Many thanks to the employees of the company!

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Vladimir Shulga

Level 11 Local Expert

Great store! The installation was constantly draining. Replacing the gasket did not help. I decided to replace the drain fittings. The price turned out to be lower than on ozone, and with a one-year warranty. The order arrived by Euromail literally the next day, after placing the order (in Grodno). Replaced the drain fittings. The installation is no longer leaking)

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Роман Жердецкий

Level 2 Local Expert

There was a problem with fixing the lid of the suspended toilet, I called, explained the problem, took pictures from different angles and sent them, after a minute I got a consultation, the guys helped me save money, for which I thank them very much,they sent a link to YouTube,2 minutes and everything works like clockwork, Thank you for your work, I will continue to contact you. Thanks again, for saving time and money!!!!

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Антон Витоль

Level 4 Local Expert

I ordered a switch for the lemark 4445 mixer, but it was not found in Vitebsk (half of the sellers do not even know that there may be options, they stick the same switch, they say they fit all faucets, the mainland store gave the number of this service, thank them very much). I wrote to Viber on Sunday, replied on Monday, and sent it via Euromail on the same day. Received, delivered, joy, everything works, one year warranty. Thank you so much for your work.

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Alexander C.

Level 5 Local Expert

That's the case when you love your job. The best plumbing brands. Good advice. Also, six months later, I contacted the service. I sent the video, discussed the essence of the problem and the cost of the solution in advance. The OLI installation is now working as expected. A work guarantee was issued. After all, the master knows such nuances that you might not guess yourself. Polite and neat, it was a pleasure to chat!

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Жанна Лис

Level 2 Local Expert

Many thanks to the Silver Wave service Center and all its specialists for excellent customer service. Remotely, we identified the spare part I needed via Viber, promptly sent it, everything was fast, clear and to the point. Thank you very much! I recommend this service, I will contact you more than once!

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Дмитрий Д.

Level 3 Local Expert

I asked for help in selecting the mechanism for the installation of cersanit (filler fittings - valve 3/8), they were picked up remotely from a photo via messenger, very quickly! They offered delivery. I received everything as soon as possible. Advantages: price, efficiency, convenience, courtesy. Cons: there are none. I recommend the service.

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Vika-kiss H.

Level 3 Local Expert

Good afternoon! We were looking for a filling mechanism for installing ROCA ACTIVE over the Internet, but we didn't know how to choose the exact marking. In your online store, the staff quickly contacted us and, based on a photo of our old mechanism, helped us quickly pick up a new one. The mechanism was received a couple of days later by European Mail. We installed it at home and everything clearly suited our installation. Thank you for your work and for finding such rare plumbing repair parts!

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Сергей Люсиков

Level 16 Local Expert

Excellent plumbing parts store. Service, repair. They suggested the number of components for the laufen toilet bowl, it was not available, but the information was invaluable. I ordered it in Europe and fixed it myself. Thank you, I recommend it to everyone. I found a shower sealer only from them. Definitely a great plumbing parts store.

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Макар Новиков

Level 2 Local Expert

It's a great store. A switch for the shower system was ordered. Based on the photo of the mixer sent to Viber, the specialist identified the spare part that I need. The order was placed and the next day it arrived at one of the branches of the European Post office in Mogilev. Thank you for your promptness and professionalism.

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Алла Л.

Level 3 Local Expert

I am very grateful to the Service Center for the professional solution - to find a competent and correct solution at my request. The order was formed very quickly and the next morning I already received it in my city!!! Thanks to all the staff I've come in contact with these days!

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илья кольцов

Level 3 Local Expert

I ordered a toilet seat from this company. The order was sent by European Post to Vitebsk on the same day. The seat arrived the next day. Thank you very much, very quickly. The quality is excellent, the price is the best on the market. Keep it up, success and prosperity.

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Игорь Зеленкевич

Level 3 Local Expert

Excellent service. I found the product, called, and the order was ready in twenty minutes. I bought a cartridge for a German Hansgrohe faucet-one hundred percent original at an adequate price. The master gave detailed and professional advice on all the nuances of its replacement. Good luck.

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Алексей Кореньков

Level 4 Local Expert

SilverWave - you are the best! Very nice staff. Everything was explained and told in detail. And after they found out that I was a disabled person of the first group, they offered to deliver a spare part (for free). And by the way, the quality of the product is excellent and the price is much cheaper than others! Thank you for your professionalism and understanding!

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Денис Величко

Level 2 Local Expert

Good afternoon. I asked the company to find a cartridge for the mixer. They worked very quickly and efficiently. Thank you for the service. I will advertise your company. Good luck and prosperity to you and your clients.

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Дмитрий Трухан

Level 4 Local Expert

There is a large selection, there are accessories that are not available anywhere else. We consulted professionally on the phone, asked to provide as much information as possible, photos from different angles, in order to avoid mistakes in the order. Fast delivery without delay. I recommend it!

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Андрей Елисеев

Level 8 Local Expert

I apply 2 times for small things for a shower stall. It's strange that thousands of sellers sell shower cabins themselves, but if something is broken, look wherever you want or buy a new cabin. It's good that these guys are here, a good assortment at reasonable prices, polite staff, I highly recommend it.

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Alexei

Level 2 Local Expert

I am very satisfied with the service! The order arrived quickly, the manager clarified additionally about the type of part and asked to send a photo of the old one so that everything fits exactly. Convenient pickup option. I will contact this company in the future!

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Валерий Гурин

Level 2 Local Expert

After 20 years of impeccable work, the Roca mixer shower switch began to leak. After a long and fruitless search, I contacted the Silverwave service center. Thanks to the competence of the service center employee, in order to select a suitable switch, it was enough to present a photo of the mixer and the part of the switch that needs to be replaced. The employee of the point of delivery of the goods not only promptly informed about the readiness of the order, but also professionally advised on all issues of reinstalling the replaced part, calculated for the purchase with the issuance of a receipt and warranty card. The treatment of the client is courteous and respectful. I am grateful for the services rendered.

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Илья

Level 3 Local Expert

An excellent supplier, the service is done quickly and efficiently. It's a pity that the product (cartridge in grohe mixer) I didn't need it, the problem was with the mixer itself. However, the staff promptly provided information about the possibility of returning the product.

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юлия ярец

Level 3 Local Expert

Fast work and delivery of goods to Gomel. We ordered a gasket for fittings in the drain barrel in the installation. Everything is well-coordinated, the staff is friendly. Thanks

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Юрий Семенюк

Level 7 Local Expert

I needed to replace the cartridge in the TEKA mixer. I searched in stores, markets, and on the Internet. No one has a decent replacement cartridge. I ran into this company on the Internet. I looked at their price list and saw a large number of cartridges from different manufacturers, including European ones. I called up, clarified, and a few minutes later I received a message in Viber from their service center asking me to send photos of the cartridges for the selection of offers. I sent the photo, and they sent me several cartridge options. I chose and ordered. After a short time, the order was confirmed to me and the next day I picked it up, as I chose pickup. The whole procedure took place in a cultural form. I was satisfied. I am grateful to the staff of the service center for their help and patience. I will continue to contact them, especially since they have a large selection of different spare parts for plumbing equipment.

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Наталья Т

Level 2 Local Expert

It's a great store. I ordered drain and filling barrels for installation. The experts helped to select the photos. Very fast delivery. Everything is fine. Thank you very much!!!!

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Мария Богдан

Level 3 Local Expert

The only place where they helped us and found a toilet seat, which they stopped transporting to Grodno! We ordered, and after 3 weeks (even earlier than the promised time) everything was already with us with delivery. Thank you!

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Дзмітрый Уладзіміравіч

Level 5 Local Expert

It's not the first time I've bought grohe and hansgrohe plumbing parts here. The product is of high quality with a guarantee, they will tell you what and how to change and where there may be pitfalls during replacement. The work schedule is convenient, previously I had to go to the market and spend a day off.

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Анна Магилевец

Level 3 Local Expert

Excellent service center. I needed a toilet lid. In all stores in the Republic of Belarus, the model I needed was missing, in one of the stores I was advised to contact a service center. The staff of the center contacted me very quickly, found out all the nuances. Despite the fact that the lid model I needed had already been discontinued, the center staff found a replacement, which was quickly delivered to me. The new cover fit perfectly. Thank you very much.

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Виталий К.

Level 4 Local Expert

We ordered a cartridge for the Grohe mixer. Everything is clear, the manager called and clarified how we identified the right model, everything was done to avoid mistakes and problems. It was delivered quickly by European post, just what I need, thank you.

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222 111

Level 4 Local Expert

The guy who sold me a set of covers +a ROCA toilet seat is really a pro. I ordered through the website, he called back, took the dimensions from me and found out that I ordered the wrong thing! He suggested the correct article, said that it was available and sent it by post by cash on delivery. Very convenient. I am very pleased. Everything came up as native, because it is native))) Others I called didn't really understand what I was looking for, they gave me 3 months to order. In general, I recommend ordering here, because not only will they accept the order, but they will also carefully figure out if you made a mistake :)

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Александр Зданевич

Level 2 Local Expert

I ordered a Grohe cartridge, the price is the lowest and in stock, it was sent quickly, everything was fine! The warranty is 1 year, I think it will work like the previous 10 years!)

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Анастасия Х.

Level 2 Local Expert

Excellent service center! Very competent and polite specialists!Original and unique components. I ordered the original cartridge, it was installed, everything is super, everything works perfectly! Thank you so much for the service, for the speed and quality of the services provided! It's a pleasure to work with you. Definitely, I will recommend only you to everyone!

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Сергей Чистый

Level 8 Local Expert

Many thanks to the store staff! I only had a photo of the spare parts I needed from the installation! We quickly found the part from the photo!, the prices in this store are very pleasant! I recommend this store to everyone! Thanks again to the store staff!

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Дима Курьянович

Level 3 Local Expert

I ordered a flexible eyeliner for the Grohe kitchen faucet. Everything worked out great! Original components, very competent and courteous staff! Excellent service center! I recommend it!

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Иван Шаклеин

Level 3 Local Expert

Thank you, everything is fast and professional. Competent advice, a wide range of products and reasonable prices. I will contact you here if necessary and recommend this company to others.

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Sergey I.

Level 4 Local Expert

I was pleasantly surprised and greatly) pleased with your service center! Beautiful, polite and pleasant specialists worked perfectly! Special thanks to the master who fixed the factory defect of the Wasserkraft Main 4107 mixer! The deadline for eliminating the defect is as stated. I wish you every success and polite customers, and fewer complaints to customers.

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Владимир А.

Level 5 Local Expert

I chose a lid with a microlift on the toilet on the website. The price turned out to be acceptable. I made an order. The consultant called back, the product was in stock. I arrived at the office. Upon receipt, the consultant examined the cover and issued a warranty card. Explained how to mount and use (to extend the service life). Installed it. Everything is broken and working. Thank you.

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Алексей

Level 15 Local Expert

The company completed the order in a short time, Everything is fine, The only company dealing with these issues, thank you very much, and I advise you

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Александр К.

Level 8 Local Expert

Everything is very professional. I easily found the necessary unique spare parts. I was pleasantly surprised by the low price level. I was pleased with the immediate response. I drove by myself, easily found the store following simple and sensible instructions. The staff is pleasant, everything was arranged quickly. Good luck to you!!!

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Дима

Level 3 Local Expert

I ordered a cartridge for the mixer. Shipping on the day of the order. Fast and professional. I will contact you again.

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Юрий Лях

Level 2 Local Expert

Excellent service center.Competent specialists and good service.A large selection of spare parts and components at reasonable prices.I recommend.

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label store

Level 3 Local Expert

I applied for the first time to purchase a grohe cartridge. Since the store was closing, the employee kindly agreed to wait for me for 15 minutes. I received high-quality advice , bought what I needed . I recommend it, and thank Valery personally for his advice and help!!!

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Olga Pekar

Level 2 Local Expert

I contacted the store with a request to pick up a product similar to the existing one. The consultants worked quickly and professionally. The product was shipped on the same day. The product fit perfectly! Thank you very much!

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ленивчик правдивчик

Level 4 Local Expert

I ordered a cartridge for a Kludi mixer. It was sent quickly, the cartridge is original. It works like clockwork. The quality and service are excellent!

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Екатерина А.

Level 2 Local Expert

I would like to thank the SilverWave service center for the high quality service! We needed a drain mechanism for installation, the only store in the Republic of Belarus that found a suitable one. A particularly pleasant impression was left by competent specialists who consulted as soon as possible, answered all questions, and helped to choose what was needed. We also offered the services of installation masters, 10/10 service! I recommend it from the bottom of my heart, I will definitely contact you again on occasion, thank you!

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Наталья Гришечкина

Level 2 Local Expert

Thank you for your prompt work-selecting the Roca toilet system, it is especially convenient that you can send photos for a better understanding of what is needed.Shipment via Euromail-received on the next day.Thank you.

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Игорь

Level 7 Local Expert

Excellent service center-shop! Professional advice and approach to business. They are very polite and patient! I have received clear and comprehensive information and help on all my questions!

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Nick Rubak

Level 3 Local Expert

I ordered a shower sealer... placed an order at 9:00 a.m. and picked it up at 10.00 a.m... Very quickly. Thanks!!! Pleasant staff! Convenient access, close to the MKAD. I recommend it!!!

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SilverWave.by

355 reviews