The area around the hotel feels dark and somewhat unsafe at night, so solo travelers should take note. The room is spacious with good hot water, but there’s a slight smell from the water and the facilities feel a bit outdated. The bedding seems to be over 6 years old, adding to the overall worn-out feeling. The air conditioning is centrally controlled and not very cool. Early check-in is allowed, but they use a strict 24-hour system. After that, they charge a rather high hourly fee, which feels excessive and almost like a side business. The front desk staff doesn't speak English well and provides unclear information. The night staff were noticeably unfriendly.

Ida G.

Level 4 Local Expert

A lovely hotel with really friendly and helpful staff, cosy rooms, and a delicious breakfast. The only downside is that the wifi is not great.

Асель Д

Level 4 Local Expert

A good hotel, excellent breakfasts, porridge, scrambled eggs, sausage, cheese, vegetables, pie or pies, butter, jam, a pot of tea. Bathrobes, bed linen, towels, everything is snow-white and with a pleasant smell of whiteness and powder. The rooms are clean, it's clear that the hotel is really being watched.

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Sary Arka Hotel

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163 reviews