A stunning hotel with a magical view in the heart of Abkhazia. Our trip to Abkhazia in early January left incredibly warm and very positive emotions, and in many ways this is the merit of this particular hotel, which has become an ideal refuge. Main advantages: · Perfect location. The hotel is about 800 meters (about 10 minutes on foot) from Abaata Station. This is the golden mean: quiet, calm, and at the same time easy and fast to get to the train station, even with luggage. · Magical view from the window. The hotel is located in a gorge, and the view from our window was simply mesmerizing — the picturesque slopes, nature. This created a special, peaceful atmosphere and allowed every day to begin and end with contemplation of the beauty of Abkhazia. · A great dream. This is the real pride of the hotel! The room has a large and very comfortable bed with a high—quality mattress, and the bed linen is perfectly white, fresh and crisp. After walking in winter Abkhazia, I slept incredibly comfortably. · Very polite and attentive staff. The staff was genuinely polite, helpful and helpful. This hospitality, so characteristic of Abkhazia, was felt from the very first minute and added a lot of pleasant emotions. · In-room entertainment. After an active day, it was nice to relax in a room with a TV with many channels available. The ability to choose a movie or program is a small but pleasant touch to the comfort. · Modern environment. Our 1-room room was newly furnished, clean lines and created a sense of comfort and order. · A separate huge plus is the beautiful embankment! Even at the beginning of January, walking along the embankment was amazing and became one of the most vivid memories. It's an easy walk from the hotel. · Perfect cleanliness and silence. The room was absolutely clean, and due to its location in the gorge, there was complete, deep silence, broken only by the singing of birds. Abkhazia has left very positive emotions, and this hotel has become an integral part of them. It offers the perfect balance: comfort for sleeping, impeccable service, a favorable location, the winter magic of the embankment and the breathtaking scenery of Abkhazia right from the window. It's a place where you want to come back to experience that peace and hospitality again. We heartily recommend it! Evaluation: 10/10 (The hotel not only met expectations, but became one of the key factors that made the trip remembered as exceptionally pleasant).

See original · Русский

Ирина Бодрова

Level 9 Local Expert

We stayed at the hotel from 06/22 to 07/01. 25, the staff is friendly, they will say good morning in the morning, but they will not ask anything else during the vacation. At the same time, you can always contact them with a request. The hotel is cleaned daily and very clean. Photos and videos do not convey the stunning beauty of nature. In the morning, birds sing and the sound of a mountain river. Delicious breakfasts in the cafe at the hotel and some menu items, I liked the Kiev cutlet. It is a 20-minute walk to the sea (medical beach). The hotel has a heated swimming pool, which is very convenient if the sea is still cool.

See original · Русский

Ирина

Level 30 Local Expert

A relatively new, stylish hotel with an amazing view of the gorge. The hotel is located next to the bus station, from which you can go to New Athos, Pitsunda and the local market. There are also shops nearby where you can buy fruits and everything you need. The beach is a 15-minute walk away, where free sun beds are provided from the hotel, which is very convenient. The beach is great, spacious. The sea is clear. The hotel has a swimming pool and this is a very big plus. It helps out in case of bad weather and when you arrive late after the tour, you can refresh yourself there before going to bed. The pool has very comfortable sun beds, tables and always pleasant music. The room itself is very spacious and beautiful, it has everything you need, air conditioning, TV, WI-FI, a large and comfortable bed, very good linens. Cleaning for 5! Linen change is regular. The cleaning lady is a very nice and pleasant woman. The breakfasts are very tasty (especially pancakes with honey, cheesecakes with sour cream and sausages with ketchup; with an omelet with cheese, there is varying success – from delight to almost missing dishes.) Lunches and dinners are delicious, but the menu is sooo limited. I liked the chicken noodle soup, but the success with the boats was also variable – they ate everything from delicious to delicious and didn't order any more. Of the cons: - There is no elevator, no one will help you with your suitcases. - The cutlery was sometimes brought greasy. - Waiters often have to be caught, they can relax on the sofas and pay attention to the fact that you have been waiting at the table for a long time. - During our stay, we have never seen disinfection carried out in the pool. After we and the guests from the next room picked up the rotovirus and spent two days in the room with vomiting and fever, we saw that the employee had uncontrollably poured some liquid into the pool, leaving no sign that the treatment was being carried out, and literally 5 minutes later 3 children had already gone swimming there. - We didn't get any participation/help from the staff or at least a pill. - I would like to have a more varied lunch and dinner menu. At the moment, there's only one dry–boiled pizza and boats. - An interesting point about the service fee. Meals were always taken to the room, there was no service. They paid immediately. And the percentage for the service was in the receipt, then it wasn't. The price for ketchup is 30, then 50. It's all small things, of course, but it's kind of weird. - Some wrote that you get into this hotel like a family. To be honest, it didn't seem that way to us, especially at the beginning. The hotel staff is good, but it takes a while to realize that. I would like to see at least a smile upon check-in, more participation and hospitality, to hear "Good morning" addressed to me, or at least once during the rest the question: "Are you all right? How's your vacation?" After all, the hotel is very small, there are not so many guests, and it's not that difficult. And the rest would be more convenient if at least some recommendations and hints were given: where is it possible and safe to buy (this is an urgent question for Abkhazia!), how and from where can you leave on your own, it is elementary, how exactly to get to the beach. It's still 15 minutes to go there, and we don't know the area, but the answer: "across the bridge at the Sunrise Hotel" didn't help us much: where is this bridge, how to get to it, how to cross it, how do they cross the road here (there are no zebras, traffic lights and crossings too), in which direction go to this Sunrise hotel and where it is located (there is no sign). We searched for a long time.

See original · Русский