I do not recommend ordering doors here. There are no questions about the production time, but about the quality… I have never seen so much marriage in even the cheapest doors as here. The first time, we returned the doors for revision, as there was a bubble and a torn edge of the door leaf, as well as raw edges on all the panes. The second time, they bring us doors with an even bigger defect: one was fixed, another appeared. To all these shortcomings, it was added that the door seemed to have lain in a damp room and swelled. But what got me the most was that the loader didn't want to take the doors away and bring the certificates with the words: you can't see a meter away – it's not a marriage. I guess I should open the doors with my mind. As a result, they requested a refund (no questions asked, everything was returned). By the way, the installation was agreed only a month after delivery. We have already managed to unpack, inspect the doors twice and return them by marriage, issue a refund. The only good thing about this company is Natalia, the logistics coordinator. She was always in touch, polite and quick to respond to any question.

See original · Русский

Александра Королёва

Level 3 Local Expert

I want to share my positive experience working with the salon on Uruchye! We ordered 6 Prima Porta doors made in Belarus for our apartment, and were absolutely delighted. The attitude of the staff is simply amazing — they are always ready to help, give advice and answer all questions. The consultation was very informative, and the service was top—notch. All the work was completed on time, as stipulated in the contract. I recommend this salon to anyone who is looking for high-quality doors and excellent service!

See original · Русский

Show business's response

VetaZ

Level 9 Local Expert

We ordered 4 shoes in this salon (only in the First handlebar) On June 29, 4, we had our canvases changed, as they were of poor quality The whole process from purchase to installation took 8 months! The company has several divisions: The first company is the salon where you placed the order and paid for it according to the contract The second company is engaged in logistics, not very successfully, several times our delivery was simply lost and postponed again and again The third company is the production itself (in Kolodishchi) As a result, some received the payment and forgot about you, the logisticians don't care what or how, the production also has a technologist and a quality department, but it may not be fully adapted to the unknown (since the doors were brought with defects, curved canvases) Our process lasted for 8 months, as you first wait for them to be manufactured, then you wait for an appointment for delivery, they have 2 installers, they are also busy, they put a door in front of you, which is "banana", and you wait for them to be picked up, fixed or made new, then again in a circle… It's been like this for 4 times! Thanks to technologist Ivan, who met us halfway and brought our order to the end, although in fact I have no obligations with the production, since the contract is concluded with the sales department, who, having received 100% payment, understand that we are not going anywhere, and only their canvases will become in the profiles that are already mounted in the wall ( no one will sell you the canvas separately, I found out) I will recommend this salon, the answer is definitely no.

See original · Русский

Show business's response

Prima Doors

Add photo or video

Products and services

Address

Contacts

Business hours

Directions

Features

Similar places nearby

30 reviews