Maps · Almaty · Bowling

Pingwin Premium

4.9

173 ratings

Open until 02:00

Almaty, Saken Seifullin Avenue, 617 · floor 2

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Almaty, Saken Seifullin Avenue, 617floor 2

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Parking

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Holding of bowling tournaments

Gift certificate

Pro-shop

Breakfast

Number of lanes:21

Petfriendly:animals are prohibited

Payment method:bank transfer, prepayment, payment by card, cashless payment, QR code, cash

Bowling for children:track with borders, children shoes, children's balls

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17:00Usually moderately busy

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4.9

173 ratings

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Александра С

Level 8 Local Expert

It was August 18th. The staff left a pleasant impression. Otherwise, they didn't understand why it was "Premium" at all. You leave your shoes on shelves with free access: anyone can take any shoes in any quantity - no one controls. We booked the visit in advance, and as a result, we were given track 11, which many wrote in the reviews that it was broken. It's broken! We made reservations in advance, why didn't you give us a normal track? It hung between each stroke. They tried to convince us that it was because our children didn't hit the pins. Well thought out! But not convincing. After 3 calls (I note that the administrator approached very quickly), we were moved to the next track and the time was reset. There was a problem with the scoreboard on the new track: the count was incorrect and the punches went to the next participant (then 3, then only 1). This is not our first time in bowling, we know the rules of counting and crossing. In general, if they wanted to compete, nothing would have happened. It's good that we played just for fun. The kitchen is very expensive. The pizza is extremely thin, with holes in the base. The Catholic fries were cold for some reason. The drinks are normal. The waiters come to the call quickly. When booking, you must make a full prepayment, which will not be refunded upon cancellation. Actually, according to the law, we are not supposed to take money for an unproven service. The music is very loud, it's impossible to talk. The white banner that you constantly have in front of your eyes at the end of the track is just the peak of design skill. I've never seen this in any bowling alley. It creates a completely depressing impression. We're definitely not coming here anymore. Question: why is the rating so high?

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Валерия Лазуренко

Level 4 Local Expert

We went bowling for the first time in this city. I really liked it. Polite staff, great atmosphere, music to match. There were minor problems on the track, they apologized and compensated for the time with two) five stars

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I.S

Level 4 Local Expert

The track was booked from 10 a.m., the establishment opened only at 10:05 a.m. (although the website posted a warning to arrive 10 minutes before the start, because the track starts exactly on time, you need to have time to change shoes and there is no time compensation), OK, but we could at least open on time. Then, during the 2 hours of the game, the track stopped 8 times!!!!!! The reasons for the stops were that the ball return system did not work, and the track itself was turned off and hung up. At the same time, the operator's call button did not work, I had to run to the operator's entrance myself, and ask the waiters to contact him and repair the track. The operator's response killed me - "I don't have time to watch your tracks, I have a championship, if anything, call the waiter, he'll see what you have there and give it to me." After they expressed their dissatisfaction, they added as many as 10 minutes, during which the track immediately froze! Question: how does this place get a high rating with such a poor technical condition of the tracks and a terrible attitude towards customers??? Or is it just us who is so "lucky"???

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