Maps · Karaganda · Hotels

Ozz

5.0

976 ratings

24 hours

Karagandy, Mustafin Street, 9/4

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Address

Karagandy, Mustafin Street, 9/4

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Features

Parking

Swimming pool

Air conditioning

Wi-Fi

Room service

Fridge

Laundry

Minibar

Breakfast

Stars:unrated

Hotel type:spa hotel

Distance to city center:less then 3 km, less then 5 km, less then 2 km

Type of pool:indoor

Panorama

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Customer traffic and business hours

12:00Usually busy

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Dafas

5.0

976 ratings

Rate this place

353 reviews

By default

Arda Farok

Level 2 Local Expert

1. Breakfast buffet okish, 2. rooms unique weird architecture…not that functional but still bearable 3. No elevator and my room was on third floor 4. They don’t do room cleaning unless you ask 5. No water in the room 6. I asked is minibar items paid-The reception said <YES> when checking out they said you have to pay for the items you had 🤷🏽‍♂️🤯🤬

Ринат Загидуллин

Level 3 Local Expert

Хорошая гостиница. Рекомендую

Дина Карибаева

Level 5 Local Expert

I liked the hotel as a whole. Stylish interior, excellent location, comfortable bed and high-quality linens. The breakfast is very good, varied, and there is plenty to choose from. Everything is brought to the room quickly when ordering Of the cons: The pool was not working during our stay. It also turned out to be almost impossible to get a massage — the massage therapist is constantly busy (which indicates a good massage therapist) When they arrived late, they handed over the key so as not to lose it, and I had to wait for the receptionist for about 15 minutes: they rang, knocked, and looked for someone to take the key. When the employee approached, she reported that she had been gone for only 3 minutes, although the wait was much longer. They asked me how to use the TV - I also wish they wouldn't be rude in response) Overall, the impressions are good, but I would like to improve the reception service and the availability of the stated services.

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