Ozon

4.5

71 rating

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Level 6 Local Expert

The only advantage is the lack of queues. Please change the employee, because the girl who works there is as unhappy as possible every day. He greets every other time, there is no question of any polite words, he does not handle orders very carefully (he can throw them on the table). And in the cold, neither the path nor the tiles near the door are protected in any way. Take care of yourself, take a lot of positivity with you (to protect yourself from the negativity of the employee), stick sandpaper on the sole :D

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Егор Примак

Level 10 Local Expert

We couldn't find the product in our warehouse and asked for a phone number to contact us. Why is there a can-pick-up status in the app if you can't actually pick it up? They also didn't tell you when and how to pick up the goods, so wait for the call. Then why does the application exist at all?

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Ирина Л.

Level 5 Local Expert

Once I bought boots from China, they didn't fit, I wanted to return only 50%. I solved the problem for a long time, I gave the shoes back and as a result, they returned only 75%.for the purchase, be careful with the purchase of Chinese goods (delivery took about a month from China)

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Андрей Павлович

Level 20 Local Expert

Disgusting. I came up, and there was a sign on the door that said "break from 18:35 to 18:50." Well, let's say I arrived at 18:34, and I could quickly pick up the order. A minute doesn't decide. But when I came up at 18:50, there were a lot of people standing and it was written on the sign that the break was from 18:43 to 18:58. It turns out that the sign was rewritten. And at exactly 19:00 it started to rain. I used to order a lot for this item, but this was the last order!

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Анастасия Лапатко

Level 7 Local Expert

Due to non-compliance with safety regulations in winter, she fell on the stairs (tiles, there was no anti-slip coating) and suffered a fracture of the sacrum. There is a medical opinion. I will file a complaint and contact the police regarding this issue. The incident was recorded on cameras from 02/05/2026 at about 16:30. Upon your request, I will specify the time, date and order number. It all happened on February 5, 2026, at about 4:30 p.m., a fall was recorded on the cameras inside the PVZ. Order number 99247832-0016 Thanks to you, I've been on sick leave for almost a month now, and I can't even walk without pain. On February 18, I had a second X-ray, where they said that the bone hadn't even started to heal yet.

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Анастасия Лешкевич

Level 2 Local Expert

Thank you, of course, for the lack of queues, but the lack of a response to the wish for a good day and using only your own nails to open the package slightly spoiled the impression.

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Юрка Солнцев

Level 12 Local Expert

It's quick and easy. There are no queues. Everything was delivered in one piece, albeit with a delay

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PARTI

Level 19 Local Expert

I won 't say anything bad about the pick-up point...and here's the product that arrived ..I ordered Ikea from the photo and it arrived in China, and even in such a battered box that, to be honest, the sadness is sad. I had to return the product and now I have to wait for a refund

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Ali Lo

Level 11 Local Expert

It's fine, but the point is cluttered, it looks dirty, and the employee is always unhappy with life.

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Ксения

Level 4 Local Expert

Excellent pick-up point, the staff is always friendly. The staff will always help and tell you if something is unclear. It is conveniently located, although it was difficult to find for the first time. I order only here now

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Позднякова Анастасия

Level 7 Local Expert

There's always a break when you don't come. During the break, a huge queue forms under the door. I have never seen such an absurdity in any other points.

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Весны вивисектор

Level 4 Local Expert

In general, it's OK, but the employee always wants everything out of hand, always unhappy

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Светлана С.

Level 4 Local Expert

In fact, a girl who is always unhappy with life, specifically 03/28/2026, not hello, not goodbye. In general, the culture of communication is lame!

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Дарья Лебедева