Orbis Auto

4.6

120 ratings

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Level 2 Local Expert

I do not recommend this car service! I addressed a specific problem, but instead of a high-quality repair, I received only the money and time spent. The work was done negligently, the problem remained, and the staff did not even try to figure out the reason. Besides, the deadlines were constantly being shifted, and I had to remind myself. The attitude towards customers leaves much to be desired. If you want to save your nerves, choose another service!

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Konstantin Khairulin

Level 2 Local Expert

I visited the salon today because of another maintenance. My manager, Mushvig Musaev, accompanied me. I liked everything. Honestly, I've been thinking about moving to another city lately, but after today's visit, I've changed my mind. And the manager himself knows his job very well and the employee who worked with the car. According to my comments, the car was checked, and Mushvig took the time to drive with me after that. In general, the issues were resolved. Respect to the salon for finally attracting competent and responsible specialists.

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Султан Риза

Level 3 Local Expert

We would like to express our deep gratitude to the salon in the person of its sales manager Mustfin Ruslan I would like to note the high professional level of this excellent employee, extensive knowledge in the field of his business, the ability to convey to the client a lot of necessary, useful and interesting information, as well as the best human qualities: politeness, courtesy and a sense of humor! Buying a car has become a real holiday for us! We ask the salon management to note the excellent work of this specialist, an expert in his field, and, if possible, reward him, because the salon should be interested in retaining such employees.

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Олег

Level 7 Local Expert

Let's start with one star... The service is good, you like it or already liked it, there are some bugs in the service... 1) Today I did the next one and the dealer on Montjaro, the service includes the reset of THAT, which is as much as 3 of our tenge. In theory, you take an outfit and you do what you didn't do. I left the service and after an hour I noticed that the inscription it's time for you to go nowhere. OK, I'll come by and see you. I think you'll fix it. But this time and the sediment remained, it remained about the quality of the services provided in general. 2) I really like monjaro, I get really high driving, but monjaro has a bug and it's a pump, the temperature is rising and the car screams for an immediate stop. We changed the pump under warranty, ok, that's good, but it hasn't been 10 minutes, and the problem hasn't disappeared, and the most unpleasant thing is that the service doesn't believe your photos and words, they say, there's no memory left, the diagnosis of problems has not been revealed. Hmm, that's weird, isn't it, gentlemen? 3) the warranty for the 60K pump seems cool, but not for the pump that was replaced. Here, too, the question is, why this? Every node and detail has its own resource, I agree. But why is the pump supplied under warranty included in the warranty mileage (60k) of the pump supplied with the machine? PS I think the lawyer is waiting for an interesting and vivid task according to the tasks set. If a part has a resource and it breaks without using its resource, does that mean something is wrong with it or how?

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Андрей Куракин

Level 4 Local Expert

I contacted the official Geely service center for several warranty issues. The experience turned out to be extremely negative. There is a problem with the battery. Due to incorrect operation of the Intelligent Battery Sensor (IBS), the battery was undercharged and failed after two winters. After disconnecting the sensor, the problem disappeared, but after maintenance, it was reactivated and flashed into the on-board computer, and the battery began to discharge to a critical level (2.1V-2.4V). The dealer claims that this is "normal", ignoring the obvious defect. Whistling in the area of the water pump. At the first visits, the dealer recognized the problem and promised to replace the part under warranty. However, after the third visit, they said that there was no whistling and everything was in order. It seems that in this way they are trying to avoid warranty repairs. Condensation in the right taillight. The dealer refused to change the headlight, citing a "normal phenomenon," although the instructions for the car only talk about possible condensation in the front optics. They refused to explain why there was a problem with only one headlight. The impression of the service is a complete unwillingness to resolve warranty issues. If quality support is important to you, I recommend that you think carefully before contacting us.

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Akjol Stem

Level 2 Local Expert

I do not recommend the Geely car dealership! The service is simply terrible: the staff are incompetent, they are reluctant to answer questions, and it feels like they are not interested in the customer at all. Paperwork is a separate story, everything is long, with some incomprehensible delays. I came with a friend who bought a car at this salon, and was shocked by their unprofessional approach. They don't go to a meeting at all, any kind of treatment is as if you are doing them a favor. It feels like their main goal is just to "cram" the car in, and then at least the grass won't grow. They are not interested in service issues at all, they do not fulfill any warranty obligations normally. Cars also leave a lot to be desired. Before buying, they assure you that everything is perfect, but in fact the quality of assembly and materials is very mediocre. After a short time, problems begin to appear, and the service just shrugs or says that this is "not a warranty case." If you want to save your nerves and money, it's better to choose another company. Geely is a disappointment. 👎

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Елена Залесская

Level 5 Local Expert

It's warm, light, coffee, tea, snacks are all there. The consultants meet perfectly. The cars are cool. There is a test drive.

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Семэн

Level 30 Local Expert

At first, they promised to call and silence. I have to make sure that they deign to answer. Additional equipment is being imposed in the salon. online prices are the same, in fact much more expensive. preferential loans are not so preferential, in addition to interest, the car immediately becomes more expensive by 1 - 1.5 million if you want a well-advertised preferential loan.

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Ирина С.

Level 3 Local Expert

Excellent service,full support by the service manager,I liked that they remind me to make an appointment for the next one

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Максим Д.

Level 4 Local Expert

The entire staff works quickly and smoothly. I would like to mention the sales manager Dauren, a smart and competent young man. Good luck and prosperity to your salon!

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Демос Фри

Level 8 Local Expert

In the video, the first day, we return home from the salon. In the photo, the second day, we return to the salon. As it is, the managers are polite, the fruit tea and snacks are delicious, and the toilet is clean.

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Самал Макашев

Level 8 Local Expert

Good managers, they served us quickly and promptly, conducted a test drive, submitted an application, and received approval. Cool!!!

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Marat Yessenbek

Level 5 Local Expert

The most spacious Geely salon , the manager knows everything , just respect for the service

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roman v.

Level 3 Local Expert

As they like to sell, they give any information that is mostly unreliable. The discount turns into a cape) people, don't be fooled, you could buy a car +2-3mn from the price in China. but in the kz dealers make 200% plus they try to earn extra money and loans...

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Сергей

Level 17 Local Expert

The salt is great! This is the 4th time we've been in this location! Everything is fine! The coffee is delicious. The staff is friendly. I didn't find any disadvantages).

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carlife.kz

Level 8 Local Expert

A cool car dealership, professionals work! I like the service and service, very polite staff! I like to follow your Instagram page, you have a cool creative team! 👍

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Асель Акай

Level 3 Local Expert

The service is terrible, the customer orientation is 0!They can not find out the cause of the car malfunction, they only interrogate and delete errors.And the malfunctions remain that way. There is no feedback!They don't even deserve 1 star.

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Дамир Жандельдин

Level 3 Local Expert

Use critical thinking when talking to sellers, and read every paragraph carefully. I was given additional payments in the contract for the amount, although they promised that everything was free

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Алихан Алихан

Level 5 Local Expert

I recently borrowed a car from them, and I didn't regret it. We did a test drive, we were allowed to fly, the staff is gorgeous.

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Саке Жанабаев

Level 10 Local Expert

An excellent center with professionals in their field, I would like to mention the director of the service center, Yernar, and the manager, Timur. Guys, just keep it up!

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Баглан Нурахметова

Level 9 Local Expert

Well , what can I say , excellent service is high As a car salon The cars are super Did you like it China rules in kind😊😁 Among all the car centers from China , it was Geely that I liked 👍🏻 Good luck on the road to everyone 🙌🏻 Have a great trip

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Руслан А.

Level 5 Local Expert

The cars are good, but the dealership's attitude towards the customer is not healthy. They'll do anything to sell you a car. And check from and to the car before you kick it out of the dealership.

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Юрий Диде

Level 3 Local Expert

Manager Meir and Senior Manager Olzhas are professionals in their field A point-by-point approach to each client!

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A_Montana AST

Level 2 Local Expert

There is no service from the word.It's a complete deception, it doesn't fulfill its conditions, everything that concerns warranty cases!!!

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Динара Кульни

Level 6 Local Expert

The service seems to be good. The managers are all responsive, they explain everything well.

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Geely Astana

Level 5 Local Expert

The official dealer of GEELY Astana. Favorable prices and offers!

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Дмитрий Симонов

Level 2 Local Expert

I contacted the service, the service consultant Musaev Mushvig was very helpful. A professional in his field!

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I R

Level 2 Local Expert

Good service, cars are generally worth the money.

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Игорь Вильямс

Level 17 Local Expert

Excellent cars for reasonable prices. There are discounts, you need to bargain.

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Индира Г.

Level 3 Local Expert

The service is very good! Thanks! The car is great❤️❤️❤

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Arman Tenbayev

Level 10 Local Expert

Managers are so-so, from the category just to sell

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Серик Оразбеков

Level 7 Local Expert

Large assortment of cars near several car dealerships

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Евгений Меренков

Level 15 Local Expert

Excellent service

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Максим Максимов

Level 10 Local Expert

Everything is great, the service is excellent. I recommend it

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Сергей Котляров

Level 5 Local Expert

Great car dealership.

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Амир Амир

Level 3 Local Expert

These discounted fairy tales are already boring. They will never tell you the cost.

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Асем Шагирова

Level 2 Local Expert

The service is terrible. They don't try to solve the problem at all

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Karla BAIMYSHEVA

Level 9 Local Expert

Luxury car Dealership

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Арман Арманжанов

Level 8 Local Expert

Well

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Яяя Яяя

Level 2 Local Expert

The service does not comply with its terms!

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Айболат Саматов

Level 4 Local Expert

Very bad inappropriate service!

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Рустам Касымов

Level 2 Local Expert

Very expensive expensive expensive

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Виталий Барабаш

Level 5 Local Expert

It's cool. Thanks guys.

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Индира Тлеугабулова

Level 3 Local Expert

Cool

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Калижан Кужуров

Level 5 Local Expert

Nice cars

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Кайрат К.

Level 5 Local Expert

Recently I got Zheli Okovango on March 26, 2025 yesterday I got on the DTP not a single pod shoot but got a full scatter to the dealer call me to blame myself bring the car says srazu with my own loss Sayam watch and football it says srazu to China if you don't call Kazakhstan people blame customers for covering themselves look at the photo the car did not shoot a single pod notice that in such a damage the car did not shoot a single pod, see that the car did not shoot at a single pod, see that the car did not shoot at a single pod, see that the car did not shoot at a single pod, see that the car did not shoot at a single pod, see that the car did not shoot at a single pod, see that the car did not shoot at a single pod, see that the car did not shoot at a single pod, see that the car did not shoot at a single pod, see that the car did not shoot at a single pod, see that the car did not shoot at a single pod

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