Maps · Bishkek · Banks

Optima Bank

3.0

66 ratings

Closed until 09:00

Bishkek, Mukhtar Auezov Street, 2/2

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Bishkek, Mukhtar Auezov Street, 2/2

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Evgenii Ibragimov

Level 2 Local Expert

Overall, a good bank, more or less stable application. But swift transfer from the Kyrgyz Republic to the USA is a nightmare. Their minimum commission is $ 35, they require an incredible amount of documents, and then it turns out that their Chinese correspondent bank also withdraws $ 70 (the staff does not talk about the real correspondent's commission). As a result, you transfer $500, and you are charged $105. Nightmare. In response to the claims, the staff responds that all transfers are made at the expense of the recipient and that the price list says that "there may be additional fees." If they had immediately said how much the commission would be, there would have been another conversation.

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Бактияр Т.

Level 4 Local Expert

Boorish attitude, everyone is kind of angry. Friday is a short day, they work until 17:00, 16:35-16:40 came to change the money, when I went to the bank, there was no one inside, literally no one, one guard was, I received an electronic ticket, stood for 5-7 minutes, the number did not appear on the monitor, then asked the guard if there was anyone at the checkout, if not, you can call someone, in response he told me, "what do I owe, emnege chakyrat elem? Go look for it yourself and call!" I went to open all the booths, and in one I saw a young girl, I asked why the scoreboard was not working according to the coupon?, she said she had turned off the system. That's how employees work, they don't want to serve the bank's customers

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Миргуль М.

Level 3 Local Expert

I entered the transfer at 11 o'clock to pick up the money, I could not pick up my money even at 12:10, I had to leave my passport because I signed up for Law School, when I arrived it was closed at 12:53, within 2 hours I either would not be given a passport, or I would not be able to pick up my own Money, I will stand for 2 hours to get 1 r

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Optima Bank

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27 reviews