2 stars for former employees. 07.12.2025 Potapenko's employee Svetlana showed incompetence in working with clients. When buying dollars, old-style banknotes were offered, which in most tourist regions do not want to change. When we asked the year of issue, we were answered in a rude way and with psychos, what difference does it make to you and the banknotes were unhappily pushed against the glass, when asked about newer bills, we also received a boorish answer that only such, although it was doubtful, but that's okay. I apologize that we came and prevented her from relaxing in her chair as she had before. The desire to visit this exchange office has disappeared, especially since there are 2 more representatives of other banks in this shopping center. I would like the bank to provide better training for its employees.

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Николай П

Level 14 Local Expert

A good exchange office. The staff is always friendly and helpful.

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Alexei L.

Level 3 Local Expert

Terrible attitude towards people, two minutes before closing for lunch, and the employee closes the blinds in front of his face! Local bank

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MTBank

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