Friday from 17:00 (maybe the whole day, I came to the department at that time) only 2 specialists out of 11 work until closing!!! The capacity is 7 people per hour at best! As a result, you sit and wonder if they will have time to serve you or not. And that's just to pick up the card. As a result, 2.5 hours of time in the queue in order to receive a card in 5 minutes....

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Дмитрий Синявский

Level 30 Local Expert

Excellent level of service and fast processing of banking transactions. The bank's products are processed promptly and without unnecessary delays. Polite and competent staff. Support is available around the clock, all issues are being resolved. I recommend the bank

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Марина

Level 6 Local Expert

It's a good department, I liked it. Special thanks to Victoria, who deals with loans, is a polite girl and very pleasant as a person. She explained everything under the loan agreement in a clear, understandable language and even, at my request, put a label on my phone to pay for the loan, although she is not obliged. Special thanks to MTBank for quickly approving the loan and helping to buy an apartment.

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MTBank

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145 reviews