Mark Formelle

4.0

65 ratings

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Level 13 Local Expert

I like this store for its well-groomed appearance and spaciousness. Things are always neatly and easily hung. The range is sufficient, especially since you can always order something through the online store. I like that even in the sale, things hang well and neatly. The consultants are unobtrusive and friendly, which is undoubtedly encouraging.

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Ольга Отрубниковская

Level 9 Local Expert

We bought nightgowns. I really liked them. Gentle, pleasant. The production is Belarusian. The prices are reasonable, the quality is good. And there are buyers, active buyers. There are two people at the checkout.

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Анна В.

Level 5 Local Expert

I'll give one for the consultant's communication. I ordered things online with a fitting in this store, but, unfortunately, nothing came up. The fitting was on January 13th. A young consultant, very pleasant, calmly took all the things at the checkout, an older consultant, who came up at that moment, began to comment that actually the dress was specially set aside for me, and it could have gone to the warehouse, but now it will remain hanging with them. I consider such a comment to the customer who refused the product absolutely unacceptable. The purpose of fitting is to understand whether a thing suits you or not.

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Кира Богомаз

Level 5 Local Expert

When making a partial refund for an online order, I encountered open dissatisfaction from the staff. In my presence, the staff allowed themselves demonstrative sighs and complaints about my "mountain of things" and "a huge number of refunds." When I made a comment, one of the employees (who introduced herself as the manager) instead of apologizing, she began to list the difficulties of her work to me: complaining about unpaid orders and incidents with other customers (spilled coffee, etc.). I consider this behavior unacceptable for a brand of your level. As a buyer, I use the services that the company officially provides (fitting and return). The store's internal operational problems should not be broadcast to the customer, creating feelings of guilt or discomfort. Such a service discourages any desire to return to the chain's stores. In addition, this is not the first time I have observed such behavior of the staff in this store, and the girls in other, busier and more passageways of Mark Formelle (in Galileo shopping center, Green City shopping center, Dzerzhinsky 119), in contrast, know how to control themselves and behave in a friendly and professional manner.

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Лиза

Level 3 Local Expert

We urgently needed a T-shirt of a certain model and a CERTAIN size, we had already bought such a T-shirt there, we needed another one, VERY urgently, the employee helped us place an order and assured us that it would take 2-3 days and the T-shirt would come, as a result, it came in 5 days and was not the right size at all, I do not know how it was possible to place an order or employees They do their job so poorly, in general, they are very let down by their work

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Диана

Level 6 Local Expert

The store is quite large and you can find what you need in terms of size (but I recommend looking through the app first).

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Елена Д.

Level 4 Local Expert

I wanted to return the product, but the seller (unfortunately, she was without a badge) said that she was on her feet all day, tired and it would take a long time, and sent me to take the product to the store where I bought it, which is a violation of their return policy. The quality of service is absolutely not customer-oriented:(

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Veronika_G

Level 20 Local Expert

A wide range of products - for children, women and men. There are stocks and new arrivals in some places. There are practically no people. But recently the quality of underwear has deteriorated, I buy women's and children's underpants from you and they are already tearing after 2 weeks. ((

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Татьяна Клименко

Level 8 Local Expert

Cool store. The mall itself is still empty, so there were few people in the store. I calmly chose underwear, pajamas. There were sizes available that were not available in other stores of this chain. And very attentive sales girls.

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Людмила Мартыненко

Level 3 Local Expert

It's a great store. In addition to the order, the consultants offered a good addition to my order! Everything had to be in the subject. As a result, instead of 2 purchases, I bought 4. I was satisfied with all the purchases! I will wear it with pleasure!

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Alexandra

Level 9 Local Expert

I liked the spaciousness of the hall. The product is hung presentably. A good choice of clothes.

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милана пп

Level 2 Local Expert

we got to the bottom of it because we were just measuring things but didn't buy them, the consultants were nasty and lectured that we couldn't shoot videos in their store

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Лиза

Level 5 Local Expert

The consultants are terrible. We wanted to shoot a video where we collect images, but they started reading morals to us. We didn't spoil things and didn't bother anyone. And they threatened to call our parents.

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Людмила

Level 12 Local Expert

A spacious store. Polite staff. The goods are hung freely, which is very convenient.

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Татьяна Мойа

Level 8 Local Expert

A year ago, I had a lot of choice, but now I don't have enough.

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Анастасия Ходачинская

Level 16 Local Expert

It's a good store!

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Таисия Петровская

Level 9 Local Expert

you can buy clothes as a gift for a friend, as I did))))

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Валентина Ф.

Level 5 Local Expert

A wide range of products

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Jim Svoy

Level 30 Local Expert

My favorite principle is: the fewer people pass and crowd, the more good things there are in the rest!

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Petr.velikovi Pytr

Level 7 Local Expert

High-quality clothing

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Pink_doodles

Level 10 Local Expert

The prices in the store and in the online store are different.

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Mark Formelle

21 review