I got into a very difficult situation, they sent a transfer to China for a large amount and it arrived, but using the wrong banking details, how did it happen?🤦‍♂️It's not clear, but it's my fault, too. I think you also need to look at what's being filled out, since the bank employee is also a human being.What I liked was that they didn't look for the culprits, etc. but immediately rushed to save the whole situation, rolled up their sleeves and started working, and I notice the job was done perfectly!I would like to mention Anastasia, who was in charge of this whole situation, made adjustments to the translation, and a bunch of things that I don't understand at all, she controlled it all personally, answered my calls, and if anything changed, she immediately called me and explained the situation.The last time I visited, I would like to point out that Daniel did everything very quickly and promptly and solved the issues.By the way, at the entrance to the bank, guests are greeted by a pretty and helpful girl who also helps people.Thank you, you really saved my situation.All the best and prosperity 💪

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Nikita Denisenko

Level 2 Local Expert

I visited the bank today, I liked the fast service, especially the work of Danil Anoshkin, politely and understandably, thank you for such an attitude to customers!!!

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Павел

Level 6 Local Expert

Do not connect this provider! It's a pity you can't give a rating below one star. The hotline and support are not working, the Internet was lost on December 30, and the problem was not solved on the following day (January 11, with repeated calls to the dispatcher). Because they have only two masters for all the applicants and they have short days or even days off. The owner of this organization should be a person who is unable to maintain the organization and provide services to people.

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