Maintenance is at a level below the baseboard. A Belarusian passport is not suitable for them, they need a card. The scan doesn't fit, you need a physical one. That is, you are a Belarusian, but not a Belarusian. As a result, they don't ask for either the tariff or the type of card. When we clarified that we needed an e-SIM, we were told that it was too late and we needed to activate the physical card first and put more money on it. And we don't have the option to activate the card, we need an e-sim. It is impossible to replenish their SIM card. As a result, they stood by themselves and solved their problem. When I made the remark that we need to be more customer-oriented, we were answered with rudeness that it was our own fault. Shift 11.06. We were served by the incompetent Ekaterina Zubritskaya. I ask the authorities to take measures to train these employees to work with people, as well as to study all controversial issues with the program and tariffs. Thank you.

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Иван С.

Level 11 Local Expert

Here, immediately upon arrival, you can and should buy a sim card with unlimited Internet, which is saved when paying at least 0.1 BYN every six months. The tariff is "Endless". The best offer for non-residents. Tested for 2 years. Just insert the SIM card yourself so that you don't pay for additional services, and be polite, they will also treat you. Those who are rude, in a hurry, rushing without waiting in line will have problems. Of the problems with the operator, coverage is only in large settlements. Upon leaving the country, roaming may not be detected, you need to disable and re-enable automatic network selection in the settings of the sim card settings. The number is useful for calls in Belarus (600 minutes for free), absolutely unlimited Internet access (the maximum speed will be cut after 25 GB), obtaining local bank cards and elementary for ordering pizza. If there is no money on the balance, the subscription fee is not deducted, so it makes sense to pay only the tariff for 1 month, and then once every six months replenish the balance by 10 Belarusian kopecks until the next arrival in Belarus. Before arrival, you can remotely top up the required amount for a month and the tariff is activated with all the buns literally instantly. , The default PIN code is 1111.

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Геннадий Иванов (Рубан)

Level 25 Local Expert

The worst service. Not only do they sell "broken SIM cards", that is, they are not suitable for doing business, but they can only talk to their grandmother in the country with cheap Internet. They also connect the Salyut service, which itself signs up for various nonsense. I don't recommend it

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