A normal cinema, there are always tickets, chairs for children are not comfortable, sometimes the toilet does not work, and the buffet can cheat (count the money right away) for a budget trip to the cinema. Another disadvantage is that several sessions of different films can be broadcast at once .,

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Ульяна Киселькова

Level 3 Local Expert

We arrived well in advance of the session. We stood in line for tickets. There was no one at the checkout. There was no sign on those walls. It turned out that there was only one cashier to buy tickets and drinks with popcorn. The cashier served the customers for drinks with the words "we serve people," but they did not respond to the question of the queue standing at the ticket counter "what are we not people?" At that time, we were notified that our film had already started. The cashier continued to serve people on drinks for 10 minutes, saying that the advertisement was running. After the queue ended, we were sold our tickets for the session. At the moment when we entered the hall, there was a 5-minute movie going on.

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Анастасия Козлова

Level 5 Local Expert

To begin with, today 03/25/2026, we decided to go to the cinema somehow, and by the way, we are not fans of a large number of people, so the choice fell on this cinema. We came to the session on 22.02.2026 and in response we heard: "If 3 people don't come now, then, alas, the session will have to be canceled." we were sympathetic to this and waited. It was time for the start of the session and we came over to clarify, they said the session was canceled. The tickets were paid for online and it was said to the woman who met us. The woman with a smile on her face said that the money would be refunded within 10 business days. Friends, the money was never returned) and we did not watch the movie and were left without money. The problem is not even that the money was not returned as promised, but that people are simply being deceived) I'll leave screenshots of the tickets below)

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Kinateatr Kosmas

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