Felokt-servis

4.9

508 ratings

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Level 7 Local Expert

Pavel Alexandrovich Homolko. The best master consultant I've come across at a service station in Minsk. He is always helpful, attentive, clarifies and coordinates every nuance. I've been in the automotive business for 15 years and have been communicating with service station guys. Pavel is the best. And this is not an isolated case of contacting a car, this is the constant recording and maintenance of my Skoda at the service - with the help of Pavel. Stability is a sign of mastery. Thank you for this level of customer orientation and professionalism!

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Денис Доронин

Level 8 Local Expert

We applied urgently, passing through Minsk, all the work was done quickly and efficiently. The price is reasonable. I can recommend it!

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Александр С.

Level 6 Local Expert

Faced with a problem, the gas tank hatch does not open. We called this service, where they told us the cost of the work and the cost of the mechanism itself. Upon completion of the work, a much larger amount was charged. When asked why, they thought that the price was approximate and depended on what to do (although the price of the part is fixed, as is the price of routine replacement work, but this is only visible in normal car service stations) . We also addressed the problem of a non-working DRL and a turn signal on one of the headlights. As a result of the diagnosis, the module responsible for the DRL and the turn signal will be replaced. Three options were offered: order from the factory and wait 3-4 months, the option is more expensive, but faster through Russia, and you can also find and come for a replacement yourself. We chose the option from the factory. As a result, 4 months have passed and silence, I wrote it myself. It turns out that the manager who led us is no longer working, and the original cannot be delivered due to sanctions, and they can offer an analog (although there are no analogues) or suggested looking for a used one. As a result, they found the original and upon arrival at the service, they announce that the installation is performed only by parts purchased from them. This is the end of cooperation with this Sharashkin's office. As correctly noted in the reviews, this is the bottom (although it looks like it has already been broken)!

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Вячеслав Неверовский

Level 6 Local Expert

The service station is excellent , you sign up in advance and you are accepted by agreement, a quick approach to work, discussion of the price of repairs , when replacing spare parts with your spare parts, they do not give a guarantee, old spare parts are given with the car as proof that repairs have been made !

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светлана ч.

Level 5 Local Expert

The price and quality of the work performed are excellent. The staff is polite and qualified. They always tell you the exact time of the work and give it on time.

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Андрей П.

Level 2 Local Expert

The best used cars can be purchased here. It's especially cool that the guys have electric and hybrids. I recommend it to everyone!

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Евгений Ч.

Level 4 Local Expert

Excellent staff, attitude to customers, fire, cars are repaired on time, spare parts or original or authorized manufacturers. Excellent service!

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Sergej V

Level 8 Local Expert

Excellent service! I trust them, and despite the "official" prices, I have been servicing cars only here (since 2011 Already the 3rd car). I will continue to contact them and recommend them to anyone who appreciates a professional approach.

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Татьяна Артюхова

Level 4 Local Expert

Excellent car service. A competent diagnostician. We arrived in the capital of our Homeland from Moscow at 16.00. 250 km from Minsk, the car "got sick", it was shaking, sausage, the engine was making incomprehensible sounds at idle. We stopped at a similar nearby service. The rooms are Moscow, we are visiting, on our nerves. The "divorce" began: the price for the diagnosis was announced twice as expensive as for Prytytsky, and the diagnosis is only tomorrow and only in the evening. It was assumed that the problem was in the candles. They were available on Prytytsky. We came for them, bought candles and immediately changed them. But the problem was not solved. It turned out that the diagnosis on Prytytsky is also possible only tomorrow. Made. But she didn't show anything, because the air valve was out of order, and there was no electrics on it. A competent and professional diagnostician suggested what the problem might be and was not mistaken. Spare parts were available. We changed everything quickly, promptly, and reasonably priced. We would like to express our special gratitude to Anton Igorevich Gavrilchik, a process engineer at the car service. Smart, competent, customer-oriented employee, very pleasant in communication, everything is on the case, no water. Anton, thank you very much! Success in your work, respect and honor among colleagues, grateful clients, career growth and all the best. The impression of the country is largely made up of the impression of the people. You create an image not only of your company, but also of the country as a whole.

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Александр Шецкий

Level 3 Local Expert

The staff is very nice and helpful. They do everything efficiently and on time. They answer all your questions with a soul. There is a cozy, homely atmosphere for waiting. I will continue to work with them. Thank you so much for the quality work.

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Кирилл Королевич

Level 8 Local Expert

I wanted to buy napkins for cars, the master demonstratively showed that it was necessary to make a lot of papers to sell. They say I'm so busy, and you go to the forest with your napkins. The attitude is like this, if you don't want to sell, don't put it on display!

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МikRad

Level 14 Local Expert

Warranty service is performed in full. Spare parts are trying to put original ones. They carry out various promotions (taxi, discount when leaving a car overnight, etc.)

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Андрей Кендыш

Level 9 Local Expert

It's not the first time I've used it. Always clearly and to the point. They correctly explain the need to perform the work, without imposing unnecessary additional services and works. The prices are not the lowest, but are partially offset by discounts and a regular customer program. And everything else is compensated by quality. For more than 20 years of driving experience and owning more than one car, I have met the same level of quality of work only once: a small private workshop behind the MKAD and mechanics there came from official services. And to be honest: after applying discounts, prices for the same spare parts are obtained at the level as if I myself bought from a supplier with all my accumulated discounts. Well, their coffee is delicious :-)

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Кри Зайцева

Level 13 Local Expert

Disgusting service. Managers are arrogant and ill-mannered. The feeling that they are the customers. I came specifically for the Skoda car, because I chose it for myself after spending a lot of time studying the market. But, thanks to your "wonderful" employees, I left the salon and bought a car in another salon with a service corresponding to the purchase price. The phrase "do you want a car the same age as you?" is just the bottom line...

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сергей а.

Level 9 Local Expert

At this service, we service our Jac JS6 car with very polite and literate staff, free coffee and reasonable prices.

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Anonymous review

The service is well equipped, very attentive to the customer. Everything is official and guaranteed, all running parts are available for the Skoda brand. For special work (repair of turbines, steering rails, etc.), the service has partners - that is, you do not need to look for anything yourself. They work on the principle of one window - all repairs are carried out by one receptionist, he calculates and coordinates everything himself before the start of work.

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Марина Мартынова

Level 11 Local Expert

A friend recommended the service. I did not regret that I applied. We drove the car under warranty, I continue to apply after the warranty ends. Very polite, nice guys. Qualified staff. Quickly and efficiently. I recommend.

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Александра Казак

Level 4 Local Expert

On 04/18/2024, I applied to this center for Prytytsky as a qualified specialist, but as a result, nothing was done.And I was very dissatisfied with these services.I came to know the cause of the breakdown and was told by your specialist.They made a diagnosis, wrote to me about the breakdown that I came with and talked about it.They said they could not eliminate it and charged 110 rubles for this service.Guys, do you think it's okay to come for help, but left without money and with the same problem.Dmitry.

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Алексей Разенков

Level 8 Local Expert

High-quality service. Friendly staff. It's not the first time I've come, and I'm always happy. I recommend it!

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Игорь Е.

Level 4 Local Expert

An expensive service station. They ask you to pay for the time, but not for the result. There are no real specialists there.

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Александр

Level 12 Local Expert

I have a VW myself, but I come to the Skoda dealership on Prytytsky for maintenance. This station has won my trust. Reasonable prices and high-quality service, and you don't need more!

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Александр

Level 6 Local Expert

Everything is clear, to Alexey Sh. thank you so much for your help in choosing a car, he is a professional in his field

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723014 Соколов

Level 17 Local Expert

I sold the car for a commission, as I understood, I didn't do much, not a single call from the manager, they wouldn't look after the external condition of the car, I brought a clean one, took it all in dust. The commission is the cheapest in the city. Therefore, the impressions are twofold...

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Дмитрий Gloomd

Level 8 Local Expert

I drove the car for diagnostics, the mechanic turned out to be very competent and sociable. I checked everything quickly enough, arranged the order of work according to the degree of importance. I am completely satisfied with the visit.

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Александр Синицын

Level 15 Local Expert

I have been using the service for 7 years now. The Skoda Rapid car is no longer under warranty. The work is always done efficiently. Recently, the gas tank hatch on the highway jammed in Russia, the service staff consulted remotely, offered different options and guided the actions of the local service station.

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Анна Я.

Level 4 Local Expert

Many thanks to Alexey, a sales specialist. A specialist in capital letters. Experienced, responsive, customer-oriented. I am in touch with the client all the time. It's very valuable.

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Гюго

Level 4 Local Expert

We installed a varota here and watched the process of car maintenance and maintenance separately. Representatives of Skoda are currently doing a global reconstruction and replacement of the entrance gate is a small part, but that's not the point. Everything is well-coordinated and clear, there is a homely atmosphere, I even regretted that I did not have a Skoda, I would give my car to such a service without fear. And the craftsmen are not animals, but people, and the repair guys are handsome. By occupation, sectional doors were installed at many branded car service dealerships (even elite car brands) and nowhere have I seen such well-coordinated and precise work!!! Shkodovtsy are handsome!!!

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Санчело

Level 11 Local Expert

Excellent service, a selection of spare parts is also good, a waiting room, polite and honest staff , affordable prices.

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Юрий Валерьевич

Level 11 Local Expert

Official service, competent employees work, I repair responsible nodes from them, the prices are adequate for repairs. Everything is OK with the repair time. We also need to make cheaper spare parts, at least non-original ones.

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Евгений Сарайков

Level 6 Local Expert

We came to do THAT. They said they put everything in the original. 1. After that, the car began to twitch when winding up. It turned out that the candles were counterfeit. 2. A year later, gasoline flowed. There was a fistula in the fuel filter. They supplied the cheapest China stellox. A fistula in a steel filter!! This is the ppts. Not in the compound, but in it. 3. They say they will call a taxi to pick up the car, as a result, I called them for 45 minutes, but they did not pick up the phone. 4. They say write to the mail, we'll figure it out, I wrote it, and there has been no feedback for a year))

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Мария Ермолюгина

Level 3 Local Expert

I have a Chrysler, so I have never had to contact this place) but I can say with confidence that the people working there are wonderful! I recently got my license, and due to the weather conditions, I faced an unusual situation for myself (I couldn't move because of the slippery road). The young people who work there came up to help themselves. I believe that if people treat other people so well, they treat their work the same way! I would like to thank you again! I felt very bad and was very scared that I would not get home yet. Thank you very much

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Марина Сидорова

Level 12 Local Expert

Fast, professional, and with a nice bonus: free taxi service within the city limits

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Оксана Домбровская

Level 13 Local Expert

I like this service center, we have been using the services of craftsmen for 10 years and are always satisfied with the result.

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Честный отзыв

Level 15 Local Expert

It has been in service for more than 10 years. There were never any questions. The staff was very attentive before ... Recently I went to the service to ask for the cost of car repair services, described the problem, BUT there was no answer... The specialist did not really want to talk, squeezed out words, as if I had come to his house, when asked when normal guys would work at the reception, he said that they had not worked there for more than a year, although a year had not passed since my last appeal, because the car was old and I applied 2-3 times a year. I don't know what happened... It's a pity, but the service station had to be changed... As they say, "advertising is big" Two stars for past achievements 🙃

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Юрий Жуков

Level 10 Local Expert

They work clearly, you can be calm, at a price like everywhere else, smart craftsmen.

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Vadim Makhlyar

Level 5 Local Expert

Individual approach to the client, will not leave in trouble, will prompt in solving the stalemate

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сергей У

Level 20 Local Expert

It is very good that they provide a free taxi for the duration of repairs from them to the city and back. I hope that the work is done efficiently.Clear.The person could have been more friendly.Among the disadvantages: the delay in repair time and expensive in price.

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Андрей Шереметьев

Level 16 Local Expert

Friendly staff, excellent quality of work performed, inexpensive.

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Дмитрий Лошкарев

Level 8 Local Expert

The company's Skoda center, everything is clear, fast and to the point.

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Виктор

Level 15 Local Expert

Good official service. Without gloss, but everything is to the point! The price tag, like all "officials", is too high, but the bonus system compensates for "moral damage" when servicing warranty cars)

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Сергей Титков

Level 5 Local Expert

I visit every year, and I am surprised at the preservation of the professional approach of craftsmen and locksmiths to their work! Safe roads for everyone!

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Антон Гуринович

Level 14 Local Expert

Compact Skoda service, much more on Kupriyanov. In general, everything is fine. Alexander is a very client-oriented specialist.

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Михаил Семенюк

Level 10 Local Expert

A pleasant experience and a place. Decent employees and prompt service..

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Станислав Анисов

Level 9 Local Expert

I have been using it for a long time. The price tag is clearly higher than the garage one, but the service is clearly worth it. Plus, it's convenient to go to the rock when you're waiting.

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Алекс

Level 12 Local Expert

The repair and the service itself are so-so in time and quality... expectation, promises... The result is on the 3rd...

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Татьяна Костюченко

Level 9 Local Expert

The guys are always responsive and ready to help. All questions are clarified and spoken out (to me as a woman). I recommend it to everyone

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