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Rating 3.8
6 ratings
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2 reviews

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Smart Servis
Level 6 Local Expert
November 28, 2025
I send parcels periodically. Always clearly and on time. It's great that there's a fixed cost for parcels. Very convenient. They always deliver on time.
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Тимофей Ф.
Level 6 Local Expert
May 6
There are no words, there are just no words! Evgeny Valeryevich Keldanovich at the reception point does not understand what he is doing at all, they arrived for the first time,spent an hour of time, the employee did not figure out how to generate an order and how to add a crate, asked to come the next day, you see, he needs to sort out this situation, there is no one else, the question is how can you leave so much an uncomprehending person alone? Okay, everything happens, we arrived the next day, he understood something and placed an order, they asked and said one thing, he indicated the third, they asked for insurance for 50,000 Russian rubles (the cargo is going to Russia), he indicated 5,000, well, fuck it, so he also indicated the receiving address in general. the end of the city of Moscow, which is 1.30 minutes away, is just the finish line, they called support, asked to change the address, said they sent a request and received a response that they would change, respectively, what? No one has changed anything, we've been working with Kit for a long time, this is the first time, it's a disappointment! Now we pray that the parcel will at least arrive together, and not alone or even get lost. I ask you to understand this situation and send this employee for training, it's just a guard! I don't like writing reviews, but this is an extreme measure and a cry of the soul, because with this understanding, you can send a parcel to another city, no one will change the address, but you ride and suffer.
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