Very long customer service. And it is not clear for what reason after the delivery of all the documents and the assessment. The amount of damage is not sent as an SMS. It is absolutely necessary to go to the head office to get a ticket and sit in line again. It's suspending work!

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Азат Копешов

Level 2 Local Expert

Очень долгое обслуживание

Alexey U

Level 19 Local Expert

The insurance company itself is not bad. No delays with assessment and payment. Everything is within the framework of the rules and standards of insurance of the Republic of Kazakhstan. The office itself is located in the basement. 6 tables for receiving clients. The queue for coupons. A huge disadvantage is the queue, as it takes an average of 10 minutes per customer. And only 6 employees are accepted, which is extremely small. So be prepared to spend a lot of time here. One of the advantages is the availability of parking for customers.

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