KFC
165 reviews
July 21
From the point of view of food, it happens that it is cold and it happens that it is warm here as luck would have it.
One star, if there was an opportunity, I would put 0
The service of this point has been going nowhere lower for 2 years.
I had 10 orders for the whole time (and because you work in a shopping center, there are few better ones) to which there were no complaints, but otherwise: 1. Under-laying of goods, they constantly forget positions of any format.
2. Smoke breaks, inappropriate hubbub during the steam, which gives the impression that you paid for the performance of clowns and not a portion of today's lunch for yourself.
You just stand there and watch as your order is collected by hammering a nail through indifference.
3. Extreme nonsense: falling potatoes, which subsequently goes to order
4. The toilet is always not cleaned, and it just stinks
5. The trash cans are clogged
Soon the place will turn into a garbage can. It feels like that.
I've been silent all this time, but it's no longer possible.
Please either sort out your staff or hire a new one. This is not a place where you can be so negligent
On July 21, the issue has not been resolved absolutely
So now you wait for even one or two positions for 30 minutes, it's funny)
Long-term service in everything, you observe that there are no people in the kitchen for 15 minutes at all, the management does nothing but only wants to contact people who leave reviews.
I do not need coupons and free bonuses, I need a service in the city center worthy of any fast food (by the way, fast food in translation, if you are interested, and not a restaurant service during rush hour)
After reading it, be sure to go to another place, but not this one
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6
September 24
The cafe is located underground in Stolichny shopping center. A clean cafe, and the shopping center is just super. There are only Belarusian-made goods here, from food to clothes, shoes, tableware and linen. There is a lot of choice. If you need good knitwear, then here
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November 26
I haven't gone for a long time, apparently it's not worth starting
Positive:
+ this is a semi-empty place where the choice of place is unlimited
That's where the advantages ended
Cons:
- cold food
- potatoes with sauce and onions are, excuse me, a spit (also cold) for 3 bites, which fit into a burger box (the portion is disproportionately small)
- the twister is tasteless rather than spicy (2 pieces of chicken for the whole pita bread and a lot of cabbage with sauce)
I understand that a coupon is an option to attract visitors to an institution, but in such a case it is an unsuccessful trial option and unwillingness to return again
An additional star for the staff. The value of the guys' work is not specified
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November 4
It's a terrible place, I waited 30 minutes for an order, although I ordered a regular cheeseburger, potatoes and sauce!!! I don't understand what the problem is with collecting such a small order. The receipt got stuck in the scoreboard, I tried to get it for a whole minute. There are two people working in the kitchen. One girl wraps burgers, and the other guy ENDLESSLY packs and weighs potatoes. Of course, they are not going to help each other. But who pissed off more than others is the girl who collects orders. She walks around with a dissatisfied face and counts crows, there are 21 ORDERS on the scoreboard, and she does anything but packaging. I was completely disappointed, I came here during a short break, and I didn't want to leave without food. If I had known that it would be like this, I would have passed by! It's a pity that you can't put -5 stars.
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1
August 17
We came here in a good mood. They did not even pay attention to the fact that the kiosk did not issue a receipt . Then they passed the waiting time by laughing and standing . The floor near the cash register is wet , and the staff itself was sliding on it .
We ordered beer 1 +1=3 × 2 , i.e. 6 servings
When we finally got the order, we went around the hall to look for a clean one! Place
The order specified a cheeseburger with cheese (surcharge of 1 rub ) and a Junior cheeseburger , patibasket .
The patibasket was in bags , well , that 's okay
But with burgers, they confused where to put the cheese.
It comes to the most interesting thing - beer. It 's summer outside and there 's thirst . I decided I was going to have a delicious beer. And the beer turned out to be SOUR ! I drank almost half of it in one gulp and I started to feel sick .
We went to the cashier , the staff immediately took it for inspection . And he poured from each glass (6) and went away to taste . As it turned out , 2 out of 6 are sour . No one refilled the glasses where they poured .
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1
April 3
The staff is very helpful. The order was ready quickly, despite the busy hall. The request to remove some ingredients from the order was taken into account, everything was great. I would also like to express my gratitude for saving the phone.
My charger broke and it ran out, it was urgently necessary to turn it on. They helped and charged the phone. Many thanks to Yanislav and the cafe staff for their responsiveness!!)
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January 19
Very good service, cheerful staff, all smiling and kind. The food quality is top notch, the breading and roasting of the meat are excellent. The restaurant is clean, I come here often and I'm always happy to come in my free time.
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September 21
Well done, clean and cozy, friendly staff, reasonable prices, free toilet , respect
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July 13
It would be possible to put "0", there would be such an assessment. Saturday evening, there are two people in the hall, garbage is pouring out of all the bins, the floor is dirty, the seats are stained, the tables are also dirty. They asked me to wipe the table. 10 minutes after part of the order was not in the kitchen (legs, the most popular), they reminded me to wipe the table again. They sent me to the gym to look for a cleaner.
A very strange indifferent attitude towards customers in the KFC branch in the most central and pretentious store in the capital
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1
November 13
I bought a chocolate nut milkshake today. The milk turned out to be overdue, I drank less than half, because it just tasted sour. My stomach is very twisting right now. I will never go there again. In addition, the consistency of the milkshake was not like in other restaurants with these names-it was very liquid. I feel sorry for the employee, she was alone in a bunch of people.If I had the opportunity, I would have given 0 stars.
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July 10
It takes a very long time to place an order, there are almost no people in the kitchen, 2-3 people and they all do everything at once, and they take the order and cook and give it away.
Complete chaos, I do not advise you to come here, the order is given on average in 30-40 minutes, and then it's on weekdays, on weekends I'm afraid to imagine what happens here, and when people receive their order
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November 25
Overall, it's not bad. But it seems that wings are not popular here. Everyone around took sandwiches and quickly left. And I waited for the wings at the counter for about 25 minutes. It looks like it was fried for me....
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1
July 28
It's not the first time I've visited, but I've noticed a tendency that the level of service drops every time. This applies to both the order configuration and the internal order. The last time the order was issued on a delivery that not only did not wash, but had not even been wiped for a long time
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July 10
The longest waiting time of all the KFS in which I was, the staff seemed to be beaten with sticks during breaks, the food was cold, the order was made through the application for 20 minutes, through a self-service kiosk for 25-30
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1
February 27
I was lucky to be here on a weekday. I'll start from the beginning, I came here and ordered an order through the self-service checkout and began to wait. The first thing that confused me was that there were only two people in the whole kitchen. They took orders and did something there, so the fact that the unfortunate order in the form of a drink, French fries and a chickenburger had to wait 20 minutes was not surprising. It was surprising that the people who came for me and ordered orders from others received it earlier. About 10 minutes later, a guy came and took the same as me and he got the order faster, um, how??? After that, I stood and waited for another five minutes.
Moving on, I received an order and thought to sit down, 1/3 is occupied, the other 1/3 is not cleaned and s*c* on leftovers of food, garbage, etc., and the last 1/3 is booked, there were gray armor tokens, but no one sat on them, no one cleaned them, but it was apparently impossible to sit at them, in as a result, I had to leave.
And my favorite thing is the order itself. I took the standard potatoes, they gave me a small one, but so little that I thought she poured into the bag, but no, she did not get enough sleep. There really wasn't enough of it, I always took the standard one, and then some kind of mini-standard came out. A chickenburger is generally just a fairy tale, for the whole chickenburger there is one maaaaaaaaa little nuggets, the size, as if they gave you a quail egg instead of a chicken egg. There are no questions about the drink with syrup, it was delicious and normal.
Summing up, I concluded, unfortunately, that there is no longer a foot here and I would not advise any of my friends for anything, it is more expensive for money, and portions like a cat cried, and even a joint on the jamb in the form of an untidy hall when there are few visitors. It's scary to imagine what's going on over the weekend. In general, I am very disappointed and 1 star only for a delicious drink. I really regret that I did not take photos then
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1
November 4
Hello! I am very disappointed with the work of the staff. 22 orders prepared by 2 people.They do everything for a long time. I waited for my order for 30 minutes!!!!!!!! employees walk around like sleepy flies, doing nonsense, but not packing orders. Disappointed. 1 star.
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November 26
The food is sometimes warm, sometimes cold, but it's bearable. Toilet... There is a feeling that there was an atomic war, everything is literally fucked up, there is no toilet paper. After going to such a bathroom, the desire to eat disappears.
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October 14
Low-skilled staff, dirty kitchen, overflowing trash cans. Order collection is slow and you have to eat cold fast food. I ask the cafe administration to pay attention to the poor quality of the KFC branch.
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November 11
They work very, very slowly, it was on the evening of 11.11.2024, I was the only visitor. Then another one came for me. I ordered it at 21:19 and received it at 21:40. I highly recommend it!!!!! They didn't even apologize, nothing
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July 31
It's cozy, more or less clean, the food is delicious, they don't just do it, they waited for the order for 40 minutes +- but they gave free frozen meat for it)
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October 15
Terrible service, the staff is not fully recruited, I waited for the order for about 40 minutes, and to pay for this order for another 20 minutes, the completed orders panel does not work and I had to stand for 40 minutes trying to hear that your order was made
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September 27
Slow service, a burger with a chewed bun and chicken, the cheese is not melted, the tables are dirty, they skip large orders and make small ones, I do not advise you to come here.
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1
August 18
Of the 3 items in the order , 2 were not the same
You have to be more careful somehow
The toilet is very dirty, and in principle the hall does not shine with cleanliness , disappointed the KFS in the capital of course
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November 19
Everything is terrible: the order was waited for 30 minutes (Americano is done everywhere for 10 minutes, right?), the chicken was made yesterday at best, and the tortilla in a twister is made from spoiled dairy product
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September 20, 2023
In this establishment, the administrator met us shouting at the top of her voice, calling someone from the kitchen area. Not a single self-service kiosk was working and I had to order at the checkout, where the order was accepted for an impossibly long time. We pick up the order and realize that we didn't get the tubes and sauce. It would seem: the human factor, but after we saw what kind of drink we were served... our eyes bulged. A coke was ordered, but there was water in the glass. In addition to all the above, unpleasant moments would be eaten under the disassembly and screams of other dissatisfied visitors and the administrator. The toilets are terribly dirty and the smell is disgusting. Apparently, they don't take away from the word at all. This place is on my blacklist.
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2
1
April 2
One of my favorite restaurants is KFC. I always take a sander box here and when the action is wings. A separate respect to the staff from the meat breading station, his hands are golden
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February 13
If it were possible, I would put MINUS FIVE STARS!!!! The food is terrible. The bun is cold. The chicken was given spicy, although they asked for an original one. They asked to replace it, however, it was still impossible to eat. The chicken was salty and some of the pieces were spicy. No, it's so salty that it's terrible! Well, dear chefs, how is it?! In addition, the French fries were salty. In addition, there were pieces of a hard washcloth in the potatoes themselves. Where is the management of this institution looking? Why do you need such unscrupulous employees? They bring only losses!!!
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November 4
Very disappointed, the staff is as slow as possible. We waited for the order for 25 minutes. There were only 2 workers who were moving very slowly. Terribly, the staff was upset
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August 31
A disgusting establishment with disgusting staff, where the question of the time of order production and any other question is rolled at every opportunity. There is garbage everywhere, two people in the whole kitchen, who barely stretch, and if possible talk.
20 minutes of waiting for one item from the menu, considering that at the time of registration there were three orders on the screen, it's also like that.
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July 12
I waited 37 minutes for the order!!! Despite the fact that there were only 3 orders in the work! 1 person barely walks in the kitchen and there is no one else at all!
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September 26
KFC is no longer the same, there are a lot of visitors, the last time I bought a very sour beer from them. Horror. I think their fate is sealed.
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September 18, 2023
A quick snack is at the KFS. The same type of establishment with McDonald's. Only milkshakes in the KFS are made from very diluted milk, watery. They tasted better in the Poppy. Onion rings and nuggets are good.
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August 27, 2023
1. We have been waiting for an order for a long time. Instead of doing their job, the employees laugh among themselves. But they reacted to the remark and accelerated.
2. The burgers are disgusting, the meat filling is less than 2 times the area of the bun. The burger is terribly over-salted, it feels like the meat is over-salted intentionally to hide the staleness.
3. Portions of fries are generally a separate conversation. I suppose that the bag should be filled completely? Or only a third or a half?
4. For a check of more than 52 rubles, for 4 people, they gave only 4 napkins.
5. The dumpsters are overflowing. No one cleans up.
6. The tables are dirty, no one cleans, leftovers are under the tables, no one cleans.
7. The toilet is a separate moment - it feels like this is not a toilet in a modern catering establishment, but a railway station free toilet from the 90s.
Don't set foot in this place anymore.
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4
May 6
Everything is clear, the staff serves quickly and very politely, I definitely recommend it.
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1
July 21, 2023
The food is very tasty and wait quickly
depending on the order (amount of food) the staff is also good, very clean burgers and drinks and cocktails are delicious
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September 28
If it weren't for Egor with glasses, I wouldn't be wasting my time here.
He pulled the whole episode solo
"From the Fireplace"
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1
November 4
I really like this KFC, they have high-quality service, I invite you to visit too.
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March 1
The place is so-so washed hands in the toilet smell. They brought food on a dirty tray with leftovers of ketchup, asked to replace the potatoes because she touched the tray, so they also threw the tray, and not just put there were no apologies. I don't recommend it that way
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November 10
The worst kfc I've ever seen. There are two people working, so you will not wait for your order!
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August 30, 2023
Recently, the chickenburger has become not as juicy and delicious as before, the tomato is cut into pieces (it used to be a whole slice), sometimes the warm ones fall off. French fries are slightly salted. The wait for the order is very long. Lemonade saves well in the summer, but there is a lot of ice and water, some tastes are very sweet. The room is large, you can sit anywhere.
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February 17
Overcooked, greasy wings from a dirty deep fryer. When I asked to redo it, they replied that they would not, because they have such a dark oil that everything will turn out to be of such a color and smell. I am very disappointed. It used to seem that KFC is a guarantee of quality.
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April 19
The tables are dirty, the twister is burnt, ham was added there although it is not included there, the sauce was mixed up, the chocolate was not given, the potatoes were ruined (they took combo 6969) + the chicken burger is also burnt — terribly
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January 11
I gave 4 stars , as there was a problem (the rolls in two orders were black ) , called , apologized , communicated competently , good staff , it's 100% , thank you
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July 21, 2023
1) not tasty food: there is more ketchup in the cheeseburger than chicken and it is cold, French fries are also cold and rubbery 2) dirt in the hall: greasy stained sofas, chicken bones are lying on the floor. I stayed for 40 minutes, no one came to clean 3) the state of the women's restroom is just darkness: 2 booths are filled with feces, used napkins are lying everywhere; doors, paper holder, walls - everything is dirty and stinks disgusting. I would really like this institution to be visited by the sanitary station, because it's just a nightmare.
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1
1
February 29
The service is stretched to the point of impossibility, the standard chicken burger is cooked for 25 minutes, the staff walks around the restaurant collecting trays, scattering flyers from the tray on the floor of the restaurant. The worst point I've ever been to
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1
October 27
There were no questions for the staff. They just felt sorry for them. What does the management think when making charts? There are simply not enough people on shift, because of this, everything is slow. But this is the fault of the management, not the employees.
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April 24, 2023
04/24/2023 we decided to have a family snack at the KFS, and in vain... 1. The buns from the burgers are cold, the workers have redone the order 2. The chicken is over-salted. 3. The dumpsters are overflowing, no one is watching them. 4. In the women's restroom, it's just .... my wife had no words. 5. During the hour that we spent there, no one wiped the tables, everything was covered in leftovers. As a result, the mood of the weekend is at full 0. If there was an opportunity to put stars in the negative, I would.
P.s. And Sanders' words about juicy chicken, in this institution, are lies. Although it's fast food, but people eat it, not svi.....I
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3
November 7, 2023
I understand the third minus floor in the Capital? Really-minus. The food is slightly warm, neither paper nor alcohol napkins were given until he asked. And for some reason tasteless. I visit the KFS in Gomel regularly-and this is food. And minus the third floor disappointed.
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November 19, 2023
KFS workers are slow turtles. We had to wait 40 minutes to prepare an order from 4 positions, and besides, we mixed up 2 positions from the order. I do not recommend visiting.
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1
August 21
As everywhere it is delicious and fast
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