1. We have been waiting for an order for a long time. Instead of doing their job, the employees laugh among themselves. But they reacted to the remark and accelerated.
2. The burgers are disgusting, the meat filling is less than 2 times the area of the bun. The burger is terribly over-salted, it feels like the meat is over-salted intentionally to hide the staleness.
3. Portions of fries are generally a separate conversation. I suppose that the bag should be filled completely? Or only a third or a half?
4. For a check of more than 52 rubles, for 4 people, they gave only 4 napkins.
5. The dumpsters are overflowing. No one cleans up.
6. The tables are dirty, no one cleans, leftovers are under the tables, no one cleans.
7. The toilet is a separate moment - it feels like this is not a toilet in a modern catering establishment, but a railway station free toilet from the 90s.
Don't set foot in this place anymore.
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‘fizz ,,
Level 4 Local Expert
August 31, 2024
A disgusting establishment with disgusting staff, where the question of the time of order production and any other question is rolled at every opportunity. There is garbage everywhere, two people in the whole kitchen, who barely stretch, and if possible talk.
20 minutes of waiting for one item from the menu, considering that at the time of registration there were three orders on the screen, it's also like that.
The food is very tasty and wait quickly
depending on the order (amount of food) the staff is also good, very clean burgers and drinks and cocktails are delicious
The service has dropped a lot: they cook for a very long time, there are no blanks, you can wait 30 minutes for an order.
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Камилла Искандарова
Level 6 Local Expert
October 27, 2024
There were no questions for the staff. They just felt sorry for them. What does the management think when making charts? There are simply not enough people on shift, because of this, everything is slow. But this is the fault of the management, not the employees.
The place is so-so washed hands in the toilet smell. They brought food on a dirty tray with leftovers of ketchup, asked to replace the potatoes because she touched the tray, so they also threw the tray, and not just put there were no apologies. I don't recommend it that way
Recently, the chickenburger has become not as juicy and delicious as before, the tomato is cut into pieces (it used to be a whole slice), sometimes the warm ones fall off. French fries are slightly salted. The wait for the order is very long. Lemonade saves well in the summer, but there is a lot of ice and water, some tastes are very sweet. The room is large, you can sit anywhere.
Overcooked, greasy wings from a dirty deep fryer. When I asked to redo it, they replied that they would not, because they have such a dark oil that everything will turn out to be of such a color and smell. I am very disappointed. It used to seem that KFC is a guarantee of quality.
The tables are dirty, the twister is burnt, ham was added there although it is not included there, the sauce was mixed up, the chocolate was not given, the potatoes were ruined (they took combo 6969) + the chicken burger is also burnt — terribly
I waited 37 minutes for the order!!! Despite the fact that there were only 3 orders in the work! 1 person barely walks in the kitchen and there is no one else at all!
1) not tasty food: there is more ketchup in the cheeseburger than chicken and it is cold, French fries are also cold and rubbery 2) dirt in the hall: greasy stained sofas, chicken bones are lying on the floor. I stayed for 40 minutes, no one came to clean 3) the state of the women's restroom is just darkness: 2 booths are filled with feces, used napkins are lying everywhere; doors, paper holder, walls - everything is dirty and stinks disgusting. I would really like this institution to be visited by the sanitary station, because it's just a nightmare.
I gave 4 stars , as there was a problem (the rolls in two orders were black ) , called , apologized , communicated competently , good staff , it's 100% , thank you
The service is stretched to the point of impossibility, the standard chicken burger is cooked for 25 minutes, the staff walks around the restaurant collecting trays, scattering flyers from the tray on the floor of the restaurant. The worst point I've ever been to
04/24/2023 we decided to have a family snack at the KFS, and in vain... 1. The buns from the burgers are cold, the workers have redone the order 2. The chicken is over-salted. 3. The dumpsters are overflowing, no one is watching them. 4. In the women's restroom, it's just .... my wife had no words. 5. During the hour that we spent there, no one wiped the tables, everything was covered in leftovers. As a result, the mood of the weekend is at full 0. If there was an opportunity to put stars in the negative, I would.
P.s. And Sanders' words about juicy chicken, in this institution, are lies. Although it's fast food, but people eat it, not svi.....I
I understand the third minus floor in the Capital? Really-minus. The food is slightly warm, neither paper nor alcohol napkins were given until he asked. And for some reason tasteless. I visit the KFS in Gomel regularly-and this is food. And minus the third floor disappointed.
KFS workers are slow turtles. We had to wait 40 minutes to prepare an order from 4 positions, and besides, we mixed up 2 positions from the order. I do not recommend visiting.
The food is delicious, the location is convenient, in the city center, you don't have to wait too long, but places are not always available, especially during lunch, so I advise you not to count on what will happen there and eat, or be ready to wait until places appear
Promotions are good, but the advance preparation of products for them kills the quality in part (Sometimes orders are not made correctly/ The availability of burgers with chicken breast is a big plus. Cash/The waiting area is often packed
It's cozy, more or less clean, the food is delicious, they don't just do it, they waited for the order for 40 minutes +- but they gave free frozen meat for it)
At 12:30 on a weekday, I had to wait for an order for a very long time (more than 30 minutes). I had to wait so long because 1 person worked in the kitchen. I bet👎
I ordered a combo with me.
I sat down at the table there.
The potatoes were scattered all over the package.
A burger is "something".
He was icy all over. It feels like the meat was taken out of the refrigerator and put in last year's loaf, which just crumbled when trying to pick it up.
All the vegetables were scattered on paper, but not in a bun, and no they did not fall out.
Special thanks to the boss for the designer crumpling of the packaging, because it was just crumpled in paper, and not as complicated as they do in a normal CFS.
When asked to replace the cold burger, the chef said, "well, what's wrong, there are just cold vegetables"
- and what about the cold meat? Will you eat such a burger yourself?
"I will!!"
After which he took my burger, crumpled it up and threw it into the cupboard (oven)
Where he lay for a couple of minutes with the words, return, returned to my hands.
The burger remained cold!!!!!
Both inside and out!
I do not advise you to go there at all, in order to save your nerves, time and money.
On a weekday in the first half of the day, there were practically no people, the food was cooked quickly, as they say, "with fervor, with heat " but there was no sign of cleanliness in the toilet, there was a stench and complete unsanitary conditions, the toilets were dirty, but this is half the trouble, we can say that people walk past the toilet, but the washbasin was washed probably last month, it was scary to wash my hands.
I stood at the checkout for 5 minutes. The staff saw me and even one told a colleague to come to the checkout. Three more minutes of ignoring and I left. Great service, thank you.
We came to this wonderful place on Saturday. There were few people, and there were no orders in front of us either. There were enough people in the kitchen, it was obvious. The order was waited for 30 minutes. There were 3 cases before us when customers were not given the entire order. When our order number sounded, it was not yet fully assembled, we had to wait another 5 minutes for everything to be delivered. They didn't give us a tray (although they indicated that we would be there). The coffee was brought cold
The chicken is as always on top. Very kind and helpful staff at the checkout and checkout, fast delivery. It is very dirty, dirty tables and a sticky floor with spilled liquid, a non-working sink, left a bad impression of the visit.
If you want to stay hungry, go to KFC in the capital. There are constantly no legs for the action, the potatoes are already cold, the rolls in the burgers are dry - it is impossible to eat them.
You need to constantly check your order.
1 cheeseburger, instead of which I was given a cheeseburger out of ten.