The wrong spare part was delivered , when trying to return the product , they refused to accept it, the manager could not answer on his own, called the director, after negotiations with the unbalanced store director, who did not even delve into the essence of the problem and stood only on his own, a complaint was written. A couple of days later, on the basis of the law on consumer rights, which the director apparently did not know about, he had to take the low-quality goods for examination.As a result, the examination showed that the product was of poor quality (it had already been 2 weeks), and only after that the money was returned. We were not satisfied with the service.The managers are incompetent , the director wanted to absolve himself of responsibility and did not want to deal with the problem at all .The money was returned only thanks to perseverance and the law .

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688466

Level 13 Local Expert

Horse prices, the same pitburg sensor is twice cheaper in other auto shops in the city. I have never found what I need for a car, even under the order, inconvenient Parking near the store.

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Ariel Ariel

Level 3 Local Expert

I needed a spare part according to the VIN code.It seems they found it, then clarified that they had offered another one.They swore tearfully that it would fit and, if anything, they could return it. In fact, it did not fit. When trying to return an unsuitable product, "buyers" began to appear in the store, who in obscene form and in raised tones tried to prevent the return of the goods, referring to the fact that the spare part was allegedly not new with traces of installation (grease, sealant). At the same time, the seller issued a return certificate, which I began to fill out.Having been bullied, I was forced to leave, with the certainty that they did not want to return the money to me.But after contacting a lawyer, they explained to me that I have the right to return the goods within 14 days, which I did a couple of hours after the incident.I do not recommend this office if you do not want to listen to reproaches, rudeness and obscene language from incomprehensible people.By the way, the spare part was successfully returned on the second attempt.There's no one else there.

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