The hotel is lovely, clean, the rooms are comfortable and everything you need is there. Quite decent breakfasts. Good coffee (surprisingly, I have never drunk bad or mediocre coffee in China...). On the downside, I booked through the service, but they demanded a deposit of 1,000 yuan at the front desk, which was a bit unexpected... However, they refused the deposit after I showed them the cash...

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Konstantin Lukasevich

Level 5 Local Expert

Theft in room 1701 of the Hilton Beijing Hotel. He lived from May 12 to May 18, 2026. On the morning of May 17, 200 USD was missing – he did not declare it, he thought he had lost it. On the morning of May 18, I counted the funds again and found that another 200 USD was missing. Total $400. I immediately went to the reception desk and reported the loss of money. After checking the cameras, the employee confirmed that during my absence on May 17, the staff entered the room twice (at 16:19 for 1 minute and at 18:20 for 30 seconds). The hotel says, "There are no cameras inside, we don't know what the staff were doing, but they didn't take it." Two staff visits = two missing persons. Hilton is aware of employee access, but is not responsible. Be careful with the values.

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Hilton Beijing

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8 reviews