Garfield

4.8

1331 rating

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Level 6 Local Expert

My favorite pet store. One of the few that has products not only for cats and dogs, but also for rabbits. The girls work super nice, welcome in any situation, ask for a discount card, wish you a good evening. Even if one of the customers in the queue is trying to upset them) I am also glad that the company is engaged in charity work. You know, my ears are already 6 years old, and I, and they are very grateful to you! I'll write more about queues, yes, they happen, and I stand in them. 1) I, like most commenters with negative reviews, arrive after work, during rush hour. If you love honey, love the cold)) 2) Girls do their best to let people go quickly. 3) It follows from the 2nd that this very queue is moving quite fast. I've never stood for more than 15 minutes in 6 years.

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Елизавета Дергач

Level 5 Local Expert

It's a great store! the selection is great, the staff is disgusting. This is my first time getting a hamster, and the breeder wasn't answering the phone at the time of purchase. I clarified several times which filler to take. after the breeder got in touch, it turned out that this filler is CONTRAINDICATED for all small rodents! I will return it! she started a Dzungarian hamster (coniferous filler is contraindicated for them). I took a "bio friend" despite the fact that it says on the package that it is coniferous, I did not pay attention, trusting the consultant. I asked two girls if he was suitable, to which I received a positive response. as a result: you can not use coniferous filler, too large granules that are not suitable for dzungarians (weigh 20-45 grams)

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Тамара Лукичева

Level 7 Local Expert

A good store, there are necessary products for different types of pets. Rodents and birds are also on sale. There is not enough assortment to choose the size range for dogs in terms of shoes and muzzles. There are almost always queues. We need at least one more cash register, otherwise the specialists have a very heavy workload, and it is very inconvenient to look for the end of the queue in rows with goods. The staff is good, but they try to avoid clients on TK, they should learn how to serve and be customer-oriented.

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егор с.

Level 3 Local Expert

the disgusting attitude of the staff to customers, in short, to talk about the situation on 02/07/2026, I went into the store to buy food by weight, took the second turn on the scales, after a long wait no one came up, I asked if someone could come up, there was no response from the seller, they walk with very unpleasant expressions on their faces, which shows with all the appearance that they I don't care about customers, please contact me to write a complaint about the store and take measures to retrain staff.

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Оксана Шпаковская

Level 2 Local Expert

Employees are not customer-oriented at all! We are busy accepting the goods and that's it, they answer your questions about availability that the supplier probably doesn't have, and then it turns out that there is at the central warehouse. And you should understand what you can order through the online store. If you trained employees in sales techniques or at least in communication culture, then sales would be higher.

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Ксения Шамп

Level 5 Local Expert

A great store with a large selection that is stupidly not found anywhere else. for example, Grandorf or hills veterinary lines. A very convenient location - after work, I calmly went in and bought food, which, even if it is not on the shelves, you can contact the girls and they can search. I was so lucky once - someone refused their order, but they didn't have time to put out a pack) The only thing I would like better is another ticket office, the queues can sometimes be very impressive. There were problems with the terminal before, but now it seems to have been fixed.

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kufralik

Level 8 Local Expert

A very great store! I will single out the staff who are especially very kind and helpful. They will always help and prompt, there is a very kind saleswoman at the checkout. Also, despite the sanctions, there are many exotics from Italy and France. Garfield made me happy, the main thing is to have money)

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Ким Холод

Level 6 Local Expert

A huge store! The largest selection of all in the city. I was looking for a specific dog comb, I found it only in this store. The staff is pleasant, the atmosphere is wonderful - aquariums are bubbling, hamsters are rustling, parrots are blooming. My Favorite Sounds in Pet Stores:3

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Maria Tsiukhai

Level 5 Local Expert

The best pet store in Minsk! Without exaggeration, customer orientation is at the highest level. The staff is always polite, they listen patiently and give answers to the most tricky or unusual questions, both in the physical store and on Viber. They help with the selection of products, advise on analog drugs, and share their personal experience of using products from their own store. They don't sell what is more expensive, but what can really help a pet and make life easier for the owner. More often, of course, I order delivery from their IM, but in cases when I look into the store and I need help finding, selecting, consulting - any employee in the hall is ready to help and thoughtfully give answers, in cases where they do not know the answer (this happens, they are not doctors or dog handlers), they can answer honestly about their ignorance, but at the same time they will clarify with colleagues or Google on the spot. If it were possible to put 10 stars, they would have 12. My boundless love and respect for this store and every employee. Thank you for being patient and helping every time!

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Светлана Конон

Level 4 Local Expert

A very useful and rich store for our younger brothers, it's hard not to find something! A good range for aquarium care and maintenance! There is a selection of aquarium fish. They took such bright beauties with them.

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Зоя Трофимова

Level 7 Local Expert

It's a very good store. The range is huge, for every taste. You can find food from any wallet. In general, there is everything our beloved ponytails need here. But.... there are a couple of arrogant sellers who, after communication, I don't want to ask anything anymore, I read about everything on the site, I don't really count on recommendations and advice. Most likely, the girls don't know that a good salesperson is already a huge percentage of sales success.

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Александра Р

Level 3 Local Expert

Great store, good location, wide range of food choices!

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Анастасия Каменева

Level 7 Local Expert

Great store, convenient location. Girl consultants always help you find what you need. The assortment is large, if there is no product, they say when it is delivered. There is a discount card, which is always nice.

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Мария

Level 5 Local Expert

A good store, with a large selection of feeds, treats, a veterinary pharmacy, the opportunity to buy food by weight (although there used to be more choice. It's a lot for cats, but dogs seem to be a little deprived)

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виктория

Level 4 Local Expert

Good afternoon! We were in the store on 30.03, around 18:00, we wanted to buy dog food, but it didn't work out. The consultant was busy talking with a colleague from another department, when I approached them to ask for help, she made a face as if I was distracting her from something important, reluctantly came to the department with I couldn't find the price tags, I answered the questions in monosyllables, rolled my eyes. We took the canned food because we didn't want to bother your consultants. At the checkout, the ladies also communicated with each other, someone was on the phone with headphones and watching videos. The impression is spoiled, the sediment remains unpleasant.

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Марьяна З.

Level 4 Local Expert

There were questions about animal husbandry in the store today, as usual. There is one drinking trough for 6 rats, which hangs very low, and the rats bend over and drink water. In other cages, the drinkers are at an average height. I asked the employee to put it up higher, they refused, they said tomorrow. At the same time, the rats drink a lot and for a long time. Two of them are visibly ill, sneezing and suffocating. There are also rats sneezing in the next cage. How can you sell sick animals and not treat them? The rats didn't put anything in the cage, they sleep on metal inserts.... Please pay attention, as this is not the first time I have noticed that animals are sick, with wounds and scratches. Last time, the rat was just suffocating, as I understand it, it was never cured. Please pay attention

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Александр Пшенко

Level 10 Local Expert

A very good pet store, large and with a large selection, a separate advantage is working late if you can't buy something for your wife because of work earlier.

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Андрей Куница

Level 11 Local Expert

A great store with a large selection of products. Sometimes there are queues, but the girls serve quickly. There is a delivery, but we pick it up ourselves.

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Vadim O.

Level 10 Local Expert

A good set of products for cats and dogs, as well as pills and vitamins. The staff helps with the selection process. Convenient work schedule, you can come on a day off

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Хамзан

Level 2 Local Expert

The service is at the highest level, everything was prompted, explained, kind and competent staff, I would like to single out the administrator Dina separately, devushka agony, I give 11 lyulya kibabov out of 10, answer, can I ask you on a date?

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Наташа Степанова

Level 4 Local Expert

A great store with a large selection of feeds, vitamins, fillers, I always buy food for my manyuna there. There are also medications, if necessary, very convenient.

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марина радюк

Level 2 Local Expert

The store's assortment is good, but the prices on the product and when paying at the checkout do not match. On 02/15/25, we visited the store at 101 Prytytsky Street and bought a cat litter. The price on the tray was 55.30 rubles. When paying at the checkout, the seller announced the amount of 58.20 rubles. When I asked about the price discrepancy, the cashier replied that they did not have time to change the prices.

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Lisan

Level 4 Local Expert

I am very disappointed with this store, the work of the staff and the maintenance of the fish. I bought a Cockerel fish here...who died 6 days after the purchase. I'm sure he died of an illness. After looking at their contents there, the seller replied that they did not have the opportunity to quarantine the fish. No one knows the age either. Poor things, they're lying half-dead at the bottom of small, dirty vases. This is not my first experience of keeping fish (including cockerels), so I'm sure it's not about my care. At the moment, I have already purchased another cockerel from a responsible store. He lives well, actively swims and builds a nest (they do this when they have comfortable conditions) After the death of a fish bought in this store... I contacted the staff. I was refused a refund, they discounted my "wrong" conditions of detention. Therefore, if you plan to get yourself a pet, then avoid this store! A strong request to the store. Do not sell pets if you cannot provide them with good conditions before the sale!!! And teach your employees how to advise customers. Thanks

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Vein F.

Level 6 Local Expert

The largest range of animal feed. Very helpful staff, always helpful with advice. All the most delicious novelties are here. And delivery, if anything, is also available)

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Yana Grishanova

Level 14 Local Expert

We love this store, I would go there every day! Everything is available from feed to veterinary medicines You can order on the website

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Надежда Р.

Level 5 Local Expert

A good store with an excellent assortment, but there are always huge queues at the checkout and it is difficult to find a consultant in the hall. Probably, there are not enough employees

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Artur Buloichyk

Level 12 Local Expert

The level of communication with clients leaves much to be desired. I made an online order with delivery via Yandex. Consultant Diana is very unfriendly and did not want to solve the problem and was rude. After this incident, I have no desire to make purchases in this place.

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797750 Содель

Level 3 Local Expert

An excellent network with a fairly extensive selection. The possibility of delivering an online order. Attentive, friendly call center staff.

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Татьяна Позднева

Level 8 Local Expert

It's a great store. The best place to buy vaccines for animals. And the healthiest thing is that there are live pets for sale. I recommend it!

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Кристина

Level 9 Local Expert

The staff is clueless, as is the store itself. The manager's phrase "We are not responsible for the product" perfectly describes the attitude towards customers. Not another foot. I bought a drinking fountain, from which, as it turned out, the first time I turned it on, water gushes onto the floor. Phone calls on the website remained unanswered, ignored on social media. networks. And now there are two weeks of waiting for a refund of money wasted on low-quality goods, because the store is not to blame for this, it has paws. A circus with horses, not an office.

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Серафима З.

Level 3 Local Expert

A good store and a large assortment of goods.But today I saw guinea pigs, the sight of which disappointed me very much. How can I trust a pet store that has such an attitude towards animals? Or is it the hope that someone will buy it and cure it himself? There are volunteers who could help, give it to them, because she will just die in a cage. Apparently the sellers don't care about the poor animal's health

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Егор Черник

Level 11 Local Expert

A huge selection, for every taste. There are misunderstandings at the checkout, one on cash, the other on the card... delusion. One of the disadvantages of queuing is the location and demand, but there's nothing you can do about it.

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Дарья Наранович

Level 5 Local Expert

A good store, a large assortment, I always went to get sweets for the dog, usually I did not use the help of consultants, but the other day we went to try on a muzzle, Daria the consultant helped a lot, competently consulted, helped with the choice, thank you very much)

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Maxprot Tom

Level 5 Local Expert

It's a cool place and it's good to just be there. Cashiers are responsive and do not seek to cheat. I bought a ball for my cat. He likes that kind of thing. There are beautiful fish and parrots.

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Анастасия

Level 8 Local Expert

Great store! Good location, right in the passage of the Kamennaya Gorka metro station. Big, bright. A diverse range of products, there is a living area, parrots, hamsters. I recommend you to visit!

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Галина Ермакова

Level 9 Local Expert

I like this store. Everything is always available, big discounts, which is not unimportant, good sellers

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Даша Бондарь

Level 6 Local Expert

there is a lot of choice of food, toys, sweets, even animals are sold, a very cool pet store

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Виталий Бабай

Level 4 Local Expert

It's a terrible store. The fish are kept from nonsense, especially cockerels, in one of the larger aquariums half a fish swam and somehow the staff was not up to it. I bought one cockerel in the hope that it would survive, but alas.

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Алина Д

Level 2 Local Expert

I am a regular customer of your car store. The store is located in the most passable place of the underpass, but there is always a problem with the cash registers, where to pay and additional queues to weigh the food. Please put things in order, do not skimp on employees, otherwise the complaints will continue.

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Ксения Миронова

Level 7 Local Expert

The store is good, the assortment is excellent, I really love it. But today I was extremely upset because of one girl there was no participation in the sale, I felt as uncomfortable as possible and my mood deteriorated. No help was provided in the matter that I was interested in. In general, either it's time for this girl to go on vacation, or stop working with people altogether

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Андрей А.

Level 3 Local Expert

It's a great store, with a good selection of products. The managers and consultants are working quickly and smoothly! 🥰

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Юлия Борисенко

Level 3 Local Expert

Good afternoon. After visiting the store on Prytytsky 101, an unpleasant aftertaste remained.. We bought treats for the cat. There were no price tags at all on 3 positions . 4. The price tag had to be searched. When asked by the seller to suggest prices and make them, the dissatisfied young lady found a buried price tag and left saying that she was engaged in an online store. The cashier also said it wasn't her job. Look for employees on the floor.. When asked to give a book of comments and suggestions, the head probably came out.. She promised to fix it . The remark that no one is responsible for anything is an approximate answer.WE are ALL RESPONSIBLE FOR EVERYTHING ... I can say that there will be no order in this approach ((( And if there are not enough employees to make price tags, equip a couple of price checkers in the hall.

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Лариса У.

Level 10 Local Expert

It's a great store. A large selection of products, affordable prices, polite and attentive staff.

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Антон Кузьмич

Level 11 Local Expert

Excellent store, customer-oriented sellers unlike other popular chains. It's a good choice for everything. Review update: seller Arina prefers to communicate in a teenage-friendly style like "I told you so," "read it written." I left angry. I lowered my rating.

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Маша Колейник

Level 5 Local Expert

The large assortment is good! But the girl at the checkout (black hair) on 05/08/2025 at 17.35 Served just disgusting. I snapped at everyone, I hope I won't see this employee in this place anymore, it's disgusting

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Екатерина Манцевич

Level 6 Local Expert

I bought a budgie on March 7, lived for 13 days and died. The store assumes that there may have been a weak heart, without infection. They don't want to take the blame, because according to them, all the remaining birds are fine, they can't confirm it.

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Olga Pavlova

Level 8 Local Expert

Nice cozy store! After the repair, it became generally wonderful! A large assortment, a lot of promotions and discounts. Still , courtesy from customers , in general it would be wonderful . The staff is great!

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Илья

Level 4 Local Expert

It's an ordinary pet store, but the animals are kept in poor conditions. Squirrels have a whistling wheel, no one can lubricate it. The consultants are not even able to determine the sex of the animal.

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Ulita1991

Level 8 Local Expert

A good store. Spacious, with a large assortment. Polite sellers and consultants. The ability to pick up the product after ordering from the online store. There are sometimes queues.

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Nikky

Level 15 Local Expert

A spacious store with an excellent selection. They helped me pick up a new food, the cat is delighted with it. Polite staff, there is a delivery service. It is located in the passage to the metro station. The stone slide is very easy to get to.

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Garfield

416 reviews