Fresh Su

3.9

60 ratings

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Level 2 Local Expert

The water quality is good, the drivers are also polite. But the dispatchers, not only can't get through, they're also rude. the order is delivered at will, they want it every day, they want it every day, you don't know which mode of operation to adjust to. They write that I work seven days a week, but they take time off on holidays and say that there is no delivery today, so we are left without water, we have to buy 5 liters in the store. The service wants the best. I hope the administration sees all the comments and takes action!

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Адина Сембекова

Level 3 Local Expert

Delivery time: "During the day". I ordered at 11:00, and arrived at 18:00. In Taldykorgan, where the journey time is a maximum of 15 minutes. Stay at home all day and wait for water - disgusting service. There are no such categories: "we'll bring you before lunch" or "after lunch", "during the day" - this is the only mocking answer.

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Аяжан Даулеткелді

Level 3 Local Expert

The water is good, the guys who carry the water are very good, they always help and explain how to use the pump, but the dispatchers take the order with a favor, as if I take it for free. Please sort this out, the service is terrible, the line is always busy, as if the whole city is being ordered at one time.

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Nazira Nazira

Level 2 Local Expert

It's a pity to even give 1 star, the deliverymen do not know how to talk normally with people, they are very rude. The water has been smelling strongly of dampness for the last 2 months, although the dispenser was changed 2.3 weeks ago. So I just started saying how rude we are. He asks loudly when the dispenser was changed, we begin to answer, he says 2 months have passed with you, although in fact 2.3 weeks have passed, they wanted to show the invoice payment, he does not listen. It's not adequate. By the way, during the absence of the dispenser, we ordered 1 bottle, it also smelled damp. The girls are good, but this boor is kind of ill-mannered

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Айгерим Сейдахмет

Level 3 Local Expert

Previously, the delivery was on time, and you didn't have to wait for days. This year, the service is very poor, the drivers are rude, and the water is brought in after 2 days and in the evening. In Koktal (Hillock), they don't want to make a delivery at all.

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Ольга Шиш

Level 3 Local Expert

The dispatcher is very irresponsible. Today, i.e. 06/01/25, in the morning I wrote a message about the order, indicated the address, but did not respond. I called back two hours later, and a woman who didn't even look at the messages is responding with such a favor! How can that be?! I didn't go out because of them, I thought if they suddenly brought me and I wouldn't be at home. But, she didn't even apologize, but on the contrary said that there would be no delivery today, she wasn't even trying to find a compromise. 👎👎 Terrible company, terrible service

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Нур Жан

Level 2 Local Expert

I ordered the water one day, and it was delivered the next day, when I was already at work. The dispatcher calls saying the order has arrived, but no one opens it. Less than 5 seconds had passed while I was calling my wife, and they had already turned around and left. The dispatcher is still talking to the driver.…

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t g

Level 3 Local Expert

Bad company, they constantly bring broken bottles, it is the neck that is broken because of this the pump does not pump water, they also close the bottle tightly with a flap, not only can you wait for delivery all day, I do not advise this company.

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Анастасия А.

Level 2 Local Expert

Sharashkin's office, where the driver can answer in the call center and declare that "I will not take you water." The application was submitted 1.5 days ago.

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Madi Askar

Level 3 Local Expert

Rough handling poor water quality,ordered water, transported it after 2 days and was rude and rude too much,the most terrible company of water is better not to take fuuuu

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Azamat Umbetzhanov

Level 6 Local Expert

No one is answering the phone. We regretted contacting you. Delivery is the next day after you get through.

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Аскар Жаманкулов

Level 10 Local Expert

There used to be a good company. Rudeness and rudeness are not very common now . Delivery is delayed by 24 hours.

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Жанел Тураьбек

Level 4 Local Expert

I do not know this place, and I cannot appreciate it, but I ordered water from there, it was very good, and it was delivered in good condition.

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ГУЛЯ Гуля

Level 7 Local Expert

I ordered the last time two hours have passed, I call and say where is the water, they answer that the guys do not have time if you do not want to wait, do not order.If you order water, then stay at home all day because God knows when it will be delivered

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Алексей Ч.

Level 2 Local Expert

Complete irresponsibility and disregard for customers.

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Akbota Darkhanova

Level 2 Local Expert

We have been waiting for delivery for the third day! They still haven't arrived!!!

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Рамаз

Level 15 Local Expert

Good clean water. Delivery to the door, even at home or to the office. Well done