They don't clean according to schedule, the Internet catches a couple of kilobits, in fact, the address of the houses for living is 60 and to the left of it, the constant stink in the bathroom for unknown reasons (if the mold under the rim of the toilet bowl is poorly cleaned, the water itself also stinks) lights and water should be turned off for 10 minutes between 21-23 hours. This is a tradition throughout Abkhazia. Well, perhaps you can still be accommodated in another hotel due to the inability to settle in a reserved room and you will only find out about it upon arrival. (I was supposed to be checked into the Diva Hotel, but they put me in the Fortuna, as my room in Diva was given to other tourists who could not be accommodated in their reserved Suite.

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Татьяна

Level 8 Local Expert

Terrible staff. Administrator Olga didn't decide anything at all. On the contrary, she tried to cheat for money. There is no room service, from the word there is none at all. The only advantage is the proximity to the sea.

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Андрей Душеин

Level 10 Local Expert

Hello, I made a reservation at the Fortuna hotel in Alakhadzy, then I called the hotel administrator, she asked to cancel the reservation (so as not to pay tax) and asked to make an advance payment of 15 t.p., On the day of check-in we arrived, we were met by a half-drunk aunt and said that she was not expecting anyone today, we did not like it very much and we went to another hotel, I wrote to the receptionist and asked her to refund the deposit, as the service was not provided, she categorically refuses.… The service is at the skirting board level, there's some garbage around... I strongly do not recommend this place

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