It is not very close to my house, but I still prefer to go to this particular department, as I like the staff in this department - attentive and quite adequate. Manager Darkhan is one of the most inadequate employees that I have ever seen in banks, in general, the standard example.

See original · Русский

Show business's response

Карла

Level 7 Local Expert

I like the quality of the 7575 service and the quick response of its managers. The service that offers solutions quickly and efficiently is an indicator of high respect for customers.

See original · Қазақша

Дарья Николаева

Level 3 Local Expert

The service is disgusting. Let's start with the fact that your employees at the reception sell SIM cards unofficially (08/05/24, time 12:47). Not through a manager and even without electronic queue coupons. Literally, the receptionist inserted a SIM card for me and set up the room, without explaining anything to me about the tariffs and conditions, I didn't even sign anything. I was simply deceived, sold a SIM card without checks, a contract, etc., the left one, after which I could not log into the application (the employee claimed that I could). I came to sort it out the next day and then the most interesting thing began. The bank's employees are not as competent as possible, they are not able to solve the problem and settle the dispute. They cover each other. I demanded a refund and closure of the SIM card, as a result, the manager transferred them to me from his personal account. The SIM card was taken away, having played a performance that allegedly cut it in front of me (very funny, I was sitting opposite and this did not happen!), the staff brazenly lie to my face. As a result, they obtained a declaration of termination of the contract, it is not known whether it is official or not. I don't know what happened to the SIM card itself. It's terrible, I'm shocked and this is the official branch of the bank! Shame on you! The proceedings were at the bazaar level. The receptionist brazenly claimed to me that I was lying, well, yes, it was me, I sold myself a fake SIM card, while receiving money past the cash register))) when I asked to pick up the recordings from the cameras, she immediately quieted down. I ask the bank to contact me to check whether the manager has actually terminated the contract for the provision of mobile communication services.

See original · Русский

Show business's response

ForteBank

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

55 reviews