Flyone

1.0

383 ratings

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Level 4 Local Expert

The worst airline I've ever flewn on. The flight was delayed for an hour and instead of leaving us in airport with air conditioning they sent us into stuffy corridor and left us there for 40 minutes. All because the airplane wasn't ready and they started preparing it when we were already in stuffy corridor right in front of our eyes. By the way, water also wasn't given even after fact that a lot of people complained.

Марина Бодарев

Level 3 Local Expert

Летела с Кишинева в Москву с пересадкой в Ереване . Наш рейс задержали в Кишиневе на час,в итоге нашсамолет в Ереване улетел. (Не дождавшись нас пол часа). Всех людей с самолета начали распихивать кого,куда,часть пересадили в другую самолет,часть должны были отвезти в гостиницу (у них вылет через 12 часов . Я и еще человек 10-15 сидели в аэропорту 9 часов.,у нас был вылет в 15 . Нас заставили выйти из зоны ожидания,пройти паспортный контроль и забрать багаж . Затем опять сдавать багаж,паспортный контроль.😬С 5 утра и до 14 нам не доли даже бутылку воды (не говоря уже о том чтобы покормить людей). Ужасный сервис,👎👎👎представителям компании на людей наплевать !!!!!

A Ko

Level 2 Local Expert

FlyOne is the worst airline. They constantly cancel and postpone flights, and outright lie about their refund policies. Their deceptive tactics cost me double. Avoid them if any other option exists. I will never use this company again.

Vilen Bagdasarov

Level 3 Local Expert

Never buy tickets from Flyone. This was my first and last experience with this company. There were endless attempts to upsell various services on the website. I managed to disable unnecessary services on the site, but I was shocked to find out that online check-in is a paid service if you don’t complete it 4 hours in advance. A person may not have internet access readily available. How is this even possible? I do not recommend Flyone to anyone. This company provides low-quality services and tries to squeeze more money out of customers by initially luring them in with low prices. I am very disappointed.

Кристина Алтуфьева

Такого нет ни у одной авиакомпании в мире - регистрация в аэропорту стоит почти столько же, сколько сам билет! Билет Ереван - Сочи на 01.07.2026 г. стоил 4 236 руб., а регистрация в аэропорту 3 491 руб. Билет с багажом у Аэрофлота выходит дешевле, чем у этих мошенников без багажа. Информация нигде, кроме их сайта, не указана. Многие после покупки билета досконально изучают сайт авиакомпании? За много лет перелётов в разные страны и города я такого не встречала. Я армянка и мне не стыдно, что есть такая армянская "авиакомпания". Жалко, что в спешке не прочитала отзывы. Не ведитесь на "низкие цены" не покупайте у них билеты, пусть обанкротятся!

Евгения

Level 11 Local Expert

We flew with FlyOne airline from Yerevan to Krasnodar. Check-in at the airport is paid, so you checked in online in advance and printed out your boarding passes (this is a must!) We took off on time and arrived even earlier than the specified time (the flight time is only 1.15). The ticket price included transportation of personal belongings 40×30×20. On our flight, no one checked the number of things and their size. Only drinking water is free on board, all other drinks and food are paid. Overall, our experience has been positive. I could have given it 5 stars, but the price was only 500 rubles lower than an Aeroflot ticket, and the service there is at a completely different level. We flew with this company because friends chose the tickets. But it's also a normal experience.

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Елена иванова

Level 9 Local Expert

The disgusting attitude of the ground services towards passengers, no notifications were received when the flight was canceled, a single Rome Yerevan- St. Petersburg ticket was purchased, the last part fell off, as we found out in the transfer area, accommodation, drinks, and transfer to the next flight were not provided, the employees suggested contacting the hotline, and they actually, what are they at the airport for, I personally received a response from the robot to my email that the issue was under consideration, in general, we flew to Moscow at our own expense, we paid for the hotel, meals and transfers ourselves, of the advantages, the flight staff is doing an excellent job and the uniform is very beautiful, I strongly advise against this carrier, and I will dissuade my relatives If possible, we will contact further authorities to cover additional losses.

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Алексей Каржавин

Level 10 Local Expert

I was preparing for the worst after reading negative reviews. Surprisingly, the two flights went well. I registered online for free in 7 days, and I printed everything out. The children were placed next to their parents! The ECB printed out boarding passes, they didn't go through the backpacks (they really only harass characters with frankly huge sums). Departure is perfect on time! I lowered my score for the old cabin on the plane. The Stewarts are great, and so are the pilots. Coupons were also printed from Yerevan (although I registered), almost without delay, no one really cares about hand luggage. In general, if you follow the rules of A/C, everything is passable!

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Оксана М.

Level 4 Local Expert

We bought a round-trip ticket. Krasnodar-Yerevan. 06/26/2026 from Krasnodar to Yerevan, 06/29/2026 from Yerevan to Krasnodar. The flight from Krasnodar was canceled, there was no other one on the same day or the next! Accordingly, it was not possible to fly to Yerevan. There is a certificate from the airport. And that's why there was no way to use the ticket on 06/29/2026 from Yerevan either!!! And the ticket for the cancelled flight cannot be returned either!!! I've changed my reservation in the company's app! Now it says that on 06/29/2026 you will fly from Yerevan to Krasnodar, and on 07/22/2026 you will fly from Krasnodar to Yerevan. Several letters have already been written to the post office, with a certificate from the airport attached. There is no answer! The number in Yerevan is not responding to calls!

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Наталья Гринюк

Level 4 Local Expert

Don't try to fly on these airlines! You'll regret it a hundred times! We returned the plane to Yerevan, abandoned our passengers to the mercy of fate, people just had a transfer, tickets were offered for a date of + 3 days, if you don't want to take them, write to the mail, they will review, refund the money! The representative of this airline replied to my question: "and what should I do these days in Armenia? Live at the airport?, replied: "do what you want!", the flight was delayed, circled in the sky for 2 hours, no one from the airline offered even water! Aren't they ashamed?

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Ирина Демичева

Level 8 Local Expert

I'm flying on May 31, 2026 from St. Petersburg to Yerevan, I checked in in advance, printed out the boarding passes. The flight was rescheduled a couple of times, but then returned on the 31st. Everything is fine, there were no problems. Problems are usually caused by those who do not read the airline's terms and conditions. I had 25 kg of luggage, 10 kg of hand luggage with removable wheels, we didn't even check it. In addition, there is a bag and a backpack. Without any problems. Then I'm flying Yerevan-Larnaca, but I got a boarding pass right to Larnaca. Read the rules before flying to avoid problems. In many ways, the human factor also plays an important role.

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alex avet

Level 4 Local Expert

Deception and illegal enrichment through "paid check-in" do not fly this airline. I read the negative reviews, but decided to take a ticket to Fly One Yerevan Moskava. with online registration. I bought a ticket to Aviacells, checked the box for online registration, and they charged 450 rubles for it. I started registering, registration does not work, gives an error and suggests trying later.As a result, I couldn't register, I thought okay, I'll go early and register on the spot. That was not the case.at the registration, they announce 15,000 dr (4000 RUB) for registration.I explain that I no longer have any money and there is nothing written on the website about paid registration.to which the Fly One representative says, go to the website where you bought it. I asked for a paper stating that due to the lack of money, they refused to register me (for trial), to which I received a rude reply that we were not issuing any papers, please contact the Aviasels website. As a result, I couldn't fly, the ticket was lost, the connection was good, they sent money to Moscow, bought the ticket again, flew out with another company and I will never use Fly One company again and I don't advise anyone. Apparently, Grzo doesn't have much money, he decided to make more money by cheating. I have already collected 62 victims of Fly One's actions, and we are preparing a lawsuit.All proceeds will go only to charity.

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Наталья Ш.

Level 5 Local Expert

FlyOne Armenia, thank you for the master class on "how to spoil the impression of a flight even before boarding a plane." Flight Yerevan — Saint Petersburg. The ticket is purchased, the passenger arrives at the airport, goes to the check—in desk - and then the fun begins. It turns out that check-in at the airport is paid. 16,000 drams. Separately, I would like to note the scale of this "service": The cost of registration was about a third of the cost of the ticket itself. That is, we buy a plane ticket, and then separately pay another third for us to actually be registered on this very plane. And here a simple question arises: what exactly is the service? Is it because an airline employee pressed a few buttons in the system and issued a boarding pass? Is it now a separate premium product? Perhaps, for this amount, the passenger also had to be solemnly presented with a ticket on a velvet cushion? Of course, they kindly explained to us that "it's written on the website." Fine. Apparently, buying a ticket from FlyOne Armenia is not a ticket purchase, but an intellectual quest: find the right section, read all the conditions, guess what will be paid, and try not to lose money at the airport. The logic itself is especially fascinating: check—in for a flight is, it turns out, not part of the normal process of transporting a passenger, but an almost luxurious additional service. If you want to fly, please pay for the opportunity to be registered first. The best part is that you don't find out about it at the time of buying a ticket with a large and understandable warning, but already at the reception desk, when there is practically no time to calmly figure it out. Technically, maybe something is written somewhere. But in fact, the passenger is simply confronted with the fact: pay. It looks like a small-scale, but very high-priced scam. Not a disaster, of course. It's just an unpleasant feeling that you haven't been served, but have been neatly caught inattentively. FlyOne Armenia, thank you. Now it's clear: your ticket is not a guarantee of clear conditions, but only an entrance ticket to the "guess what you'll pay for next" attraction. There is no desire to use the services of this company anymore. Your "everything is written on the website" is too expensive.

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Виктория Васылив

Level 5 Local Expert

For your money, this is a normal low-cost airline. We flew from Sochi to Yerevan, took off without delay, no one checked the calibrator. We registered online for a week, the coupons were printed out, there were no questions, we didn't even go to the front desk, we went straight to the gate with a printout. There was no terrible impression at all, the plane was ordinary, it was clear that it was not an Aeroflot, but also not quite a minibus.

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Мария

Level 6 Local Expert

I confirm the review of the company to "0". The company sells tickets and then cancels flights without offering an alternative. I have to buy more expensive than there were alternative options at the time of purchase of FlyOne tickets. It's a pity that I didn't look at the reviews earlier. Don't take any chances, don't buy tickets from this company, especially connecting routes. They partially cancel the route.

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Natalia S.

Level 5 Local Expert

I flew in January 2026 on the Yerevan-Yekaterinburg flight. The flight was delayed for 3 hours, and no water or other compensation was offered. In principle, the delay was not critical for me, but I was just very tired, as it was already my 3rd flight of the day. The plane was very old, and everything was paid for on board. You need to register very early online, so as not to get paid at the front desk.

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Оладушек

Level 3 Local Expert

The worst airline in the world. This has never happened before. And here it is again. We were flying from Rome to St. Petersburg. First, the plane was moved from Rome to Yerevan three days in advance. We had a rest in Italy for these three days, arrived — we were registered calmly, absolutely without any problems. After that, we flew to Yerevan, went to the transfer area, where we were told that there was no such flight from Yerevan to St. Petersburg. It turned out that the flight was canceled on March 18 without any notification. We were told to go to the airline counter. After that, when we asked: "What are we supposed to do?" - they answered us (literally quote): "Well, wait until the evening, if they answer you, then you will fly to Moscow. If not, well, you're not going anywhere." The hotel was not provided, and neither was the food. The worst airline. There has never been a time when they didn't give a damn about their passengers.

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Ани Арустамян

Level 3 Local Expert

If it were possible to set 0, then I would have set it. I registered for myself and for my mother at the same time, because I knew about the moronic rules of this company, in the end, my registration went through, but my mother's didn't, how I should have understood it, I don't even know. As a result, we paid, of course, for check-in at the airport. I also had a hard time getting to Yerevan. The delay was 7 hours. All the plans went to the same place. I definitely don't recommend this company. It's better to overpay a little right away, but it's more comfortable to fly without stress.

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Лилия Хачатрян

Level 12 Local Expert

Good day everyone! I am writing a review at my sister's request. I would like to express my deep gratitude to flight attendant Lilit Sargsyan for her humanity, care and professionalism. I had a flight on 01/22/2026. Yerevan-Moscow, flight 3F-323, during the flight I felt very unwell, my head was spinning, blood pressure must have increased, Lilith, like a true professional in her field, did not leave my side, constantly kept me in sight, encouraged, approached, asked how I was? At the end of the flight, I treated you to a cup of coffee, for which I thank you very much) that's what it means for a person to be in their place, rather than formally doing their job for show. Of course, the management should encourage such employees whenever possible. Lilith, if you are reading my lines, please accept my gratitude once again. I wish you safe flights, professional growth and all the worldly blessings! Sincerely, Nikolyan Naira Seyranovna.

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Егор

Level 7 Local Expert

Do not fly with FLYONE. The worst company I've flown with in my 52 years. A new suitcase was smashed, there is no refund. We charged extra money for registration, although the time was more than an hour and I have all the evidence with video confirmation. They offered 20 euros for a broken suitcase, which is ridiculous, a suitcase costs more than 700 euros in Germany. Do not fly with this airline. The attitude is not towards people, even towards dogs on the street there is no such attitude

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Д К

Level 4 Local Expert

Online registration for a surcharge of $45. Which I was warned about when I was standing at the check-in desk with my passport. Robbery, and if a person does not have this amount, that's it. Not a dollar, not two, but 45 dollars. There is a charge for water on board. Not an airline, but a bunch of fraudsters.

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Цовинар С.

Level 3 Local Expert

Very poor service, staff, especially at the airport, check-in is paid, the only airline that requires online mandatory check-in, moreover, it is not written anywhere that there will be an overpayment.Only at the airport did they find out that they still had to pay.

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Алена

Level 4 Local Expert

It's a disgusting airline. I'm flying with a 4-year-old child, we were put in different places. How do they imagine that a 4-year-old child can fly separately from his mother?!?!?calling the hotline was useless, they couldn't do anything and offered to buy seats. After reading the reviews, it turns out that this is a long-standing practice among them, can no one punish them for such violations

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Анна Пономаренко

Level 6 Local Expert

Robbery! We couldn't register online (there was only a paid seat option). At the check-in desk at the airport, we were faced with the fact of mandatory payment!!! And an amount equal to the ticket price! What a mess!! The whole impression of the country is ruined. You can't prove anything, no one cares about your arguments.

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Денис Перевалов

Level 4 Local Expert

The worst airline, I was flying from Venice to Moscow with a transfer in Yerevan. Upon arrival in Yerevan, I found out that my flight was canceled and postponed for 14 hours without explanation, in which case the airline must provide accommodation and meals. In the office, at the airport, the door is open, but no one was there, you can at least take out the computers, no one has answered the mail yet. Irresponsible people work

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Саркис Махсудян

Level 10 Local Expert

Thank you very much to the employee Dmitry for understanding the situation and helping us on the flight Moscow -Yerevan on 02/25/2026 at 9:40) During the whole day of negativity, this was the only person who reacted humanely) And for so many people that I offered dengi at least a translation for his help, but he said no, you can't) Thank you very much)

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Алла П.

Level 5 Local Expert

Be careful when buying tickets. FlyOne Airline. It's like Winning a low-cost Airline! You will have to pay extra for everything: check-in at the airport is paid. Hand luggage of more than 40x30x20 is paid ... and it is also very unpleasant that you cannot pay at the check-in desk, they will give you a piece of paper at the counter and send it to the other end of the airport for payment, and there, attention, they will not accept payment with an Armenian bank card, only cash. They never start registration on time. The plane is small, the seats do not recline, and there will be no power. And even the water is paid! Flights are delayed. Terrible company.

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Света Б.

Level 7 Local Expert

This is the first and last time I fly with this airline, I bought a ticket and did not mean that I could take money at the airport for 16,000 AMD check-in. All the positive reviews, where it says that you registered online and enjoyed the trip immensely, you can see that you are screwed, because this is an unusual situation! They told us at the check-in desk, "yes, you have a ticket, but we can't give you a boarding pass, only after payment....

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Мартыненко Наталия

Level 8 Local Expert

For the second year, my husband and I have been flying from St. Petersburg to Larnaca (via Yerevan) and back with Fly One Armenia airline. Both times, there were no complaints against the carrier. All terms of service are clearly described on the website. The company sent notifications by e-mail about the start of registration. We absolutely calmly checked in in advance, selected free seats, and printed out boarding passes. I would like to express my gratitude to all the crews of the St. Petersburg-Yerevan-Larnaca route (and back) for their professionalism. Special thanks to the crew of the flight St. Petersburg-Yerevan, which was on 09/20/2025. Upon arrival in Yerevan, my husband managed to lose his international license at the airport and did not notice it himself. The flight attendants found them, identified them from a photo of one of their passengers, and managed to find us in the airport building (based on my husband's photo!) and they gave me my license. Thank them very much!

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Полина

Level 8 Local Expert

The most disgusting airline in the world. Customer orientation is at 0. The flight was delayed for 8 hours, which the airline itself was aware of a day and a half before departure, but they decided not to tell the passengers at all. It's just that it's already departure time, "boarding" is on the scoreboard, but there is no plane and it's not known when it will be. Hundreds of people were just hovering at Yerevan airport. Some of them sat like that for a day or more. Representatives of the airline are outright boors, they solve issues from the position: "I don't know anything, I have nothing to do with it." To the question: "What is your job?" they find it difficult to answer. The most disgusting thing is that no one waiting for more than a day (!) in the departure area was provided with either a hotel or even stupid sandwiches!! Although this is a direct violation of the international rules of air transportation. The representative's words: "we're a low-cost airline, we don't have the money for it." It's a shame! The cool thing is: when asked "where can I complain?", the representative gave an email address to Moldova, which is not serviced at all. Clowns 🤡🤡🤡

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Галиакберов Андрей

Level 20 Local Expert

One of the most terrible airlines. At their discretion, at the last moment, they change not only the departure time, but even the airport of arrival (Vnukovo was replaced by Domodedovo). On landing, they staged a show, replacing the plane with a smaller one. Those who were lucky flew to Moscow, while the rest stayed to cook at Yerevan airport. The airline's representative, who called himself Napoleon, is an undisguised boor. Those who dared to be at least a little indignant at such an attitude towards passengers, who, by the way, bought tickets from them, threatened to "take them off the flight and send them to your Moscow on foot." On board during the 3-hour flight, they will not offer a single sip of water for free, everything is only for money, and it is not cheap at all. Even if you need to take a pill, you won't ask for half a glass of water, buy a bottle. In general, the impressions of flying with this airline are the most negative.

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Diana Abrahamyan

Level 2 Local Expert

I am extremely dissatisfied with the service provided by Flyone. An employee named Inna talks rudely, disrespectfully to passengers and is completely unable to communicate with customers. Such an attitude is unacceptable for a company that works with people. After such a service, you no longer want to use the company's services.

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Алина В.

Level 2 Local Expert

Flying 25.08.2025, today I will write a review while it's fresh impression, having read so many negative and worried, to sum up: no one is picking on weight and size, if you don't pluck the staff is super friendly and comfortable, flying to Tivat with a stopover in Yerevan , both aircraft of the airline is in excellent condition, I saw an old planes, these are really good, the pilots landed very smoothly and gently, on the plane all the clean restrooms including water like everything else food on Board is paid, but then the low-cost carrier, as it should be with the water nobody prohibits the plane and during transplantation it is not removed, the landing we had pre-printed and register, because the mail comes separately a letter that if you register at the front Desk, you will pay for it and it is also normal for the low-cost carrier, just want to note obvious advantages, we stand for 12 hours before departure wanted to buy another Luggage, failed to pay and the amount hovered locked in the Bank, wrote in support of the airline in the mail, replied in 2 minutes ( and it's Sunday), immediately cancelled and told to try again to pay on the website, not the app, the payment went through, the Luggage was added just the solution took 20 minutes, you do somewhere else saw such a speed, usually Fig conectarse with airlines and the second we had a transplant one hour, our plane was delayed departure half an hour and, accordingly, we arrived in Yerevan is also half an hour late, so the employees, separately asked who to fly to Tivat, directed and carried out the queue, we waited for the bus, took flight for us peresazhivayutsya was delayed by 20 minutes, well, in General all so clearly that I feel bad that so many negative reviews, just because the people can't read and then find fault airline

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Николино Ла Гроттерия

Level 3 Local Expert

Terrible airline. Rome Yerevan flight was 5 hours late and lost the next 2 flights Yerevan Moscow and Moscow Novosibirsk Aeroflot. The staff just don't care.No service, no apologies, they answered very rudely. I bought the tickets again from my pocket. Don't sweat my mistake!!! Don't buy Flyone tickets!!! You will only get a bonus!!! They have a lot of bad reviews..I just didn't know that...

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Гарник С.

Level 3 Local Expert

Do not buy tickets from this airline, on the day of departure from Yerevan to Sochi, I receive an email in English that I need to check in online, I did not read the mail, we arrive at the airport and they tell us that we need to pay for check-in for the flight, 33300 Armenian drams is 7000 rubles for two

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Вероника А.

Level 3 Local Expert

The most terrible aviation company, I'll write you reviews just everywhere you can! We were supposed to fly on July 14 from Moscow to Yerevan with a transfer from Yerevan to Paris, Flyone delayed our flight by 3.5 hours and we did not have time to transfer to a flight to Paris. At Domodedovo airport, representatives of the airline company told us to write a request on the website and promised a refund for the airline's fault in delaying the flight, so we did. After that, we sent a request to the official website of the airline, where we received a refusal, since according to their alleged rules, they carry out refunds 4 hours before the flight, although the delay was indicated later than that time! Accordingly, we had to buy an emergency ticket for the next plane in order to arrive in Paris in time!

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александра зинченко

Level 3 Local Expert

It's a terrible airline, you have to pay extra for everything, at the airport check-in desk it turned out that just for registration I have to pay more than 7 thousand (for 2 passengers) ruined the whole impression of a trip to Armenia. I highly do not recommend it.

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Екатерина Смирнова

Level 3 Local Expert

I have a very bad impression of the airline. We flew to Yerevan and back in August 2025. The flight from Moscow was fine, but the flight back from Yerevan was just a shock. When I bought the tickets, I immediately paid for the seats. At the airport, check-in was opened in 2 hours (i.e. we sat in front of the check-in desk for an hour), it turned out that online check-in was necessary, we did not complete it. In my personal account, in the email that is sent by the airline, I did not see a warning about the need for online registration. The result is that I ran to pay 30 euros per person, and we were flying together ((There is a small queue at the airline's ticket office, which means that I was not the only one who made such a mistake ((Really, it feels like I was robbed in Yerevan, smiling right into my eyes ((( Moreover, when asked, why online registration is not important when departing from Moscow, they pointed out that such requirements are only in Yerevan... The strange policy of the company((( Fortunately, I did not encounter such a request in any of the other airlines anymore

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Вероника Б.

Level 11 Local Expert

In general , everything is not as bad as some comrades describe here , we flew . There were no special problems with registration. It was necessary to register in advance . The passengers and luggage have arrived, and thank God! As for the price, tickets are expensive everywhere now. Each of my 4 flights was delayed by an hour and a half, but this is typical for almost all flights now. The planes are in good condition. Meals are not included on board, but you can buy food and drinks from the on-board cafe. In general, it's not that scary.

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Елена К.

Level 4 Local Expert

Disgusting airline that charges for the check-in service! In other words, for a person to press keys on a computer for 1.5 minutes, you have to pay about 15,000 drams per passenger. An interesting feature: on flights of this airline from Russia, this service is free. And it is impossible to register online. The airline's employees argue that Russia is under sanctions, but in fact it is simply illegal under Russian law. On flights from Armenia, you must check in 1 day before departure. If you buy tickets less than 4 hours before departure, the check-in service is automatically charged. I do not recommend this airline to anyone!!!

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Karen Malerian

Level 6 Local Expert

I am an Armenian and I always support domestic airlines. I am writing this review, having received a negative experience for the fifth time, and I have endured it for a very long time. At every step when buying tickets, you encounter hidden charges. Shame on you! Now about the objective fact. I am flying from Barcelona to Yerevan on March 6, 2026, departure at 11:30. I receive an email about the flight delay until 13:30. I arrive at the airport at 11:20. I am informed at the reception desk that registration has already closed and that I was supposed to arrive as indicated in the original schedule. They made me nervous, but in the end they let me through. It's 13:45 and of course we still haven't flown anywhere. According to people around, this happens every time. It's a shame. This was my last attempt to support these charlatans. The whole trip, the connections, and everything else went according to the script.…

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Ани Месропян

Level 4 Local Expert

I try not to fly with companies like Flyone Armenian, there are always some problems, I bought from this airline only because there was nothing else for that time. As a result, there is no SMS, no email notification, only the check-in desk informs that the flight was postponed until an unknown time. 21st century, it's not difficult to send a notification by mail about a flight delay, a disgusting attitude towards your customers. I DON'T RECOMMEND IT.

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saezh12@yahoo.com

Level 3 Local Expert

The most terrible company on the planet!!! They were late for their flight, online check-in did not take place on the way, and the website crashed. As a result, registration is paid, you can not pay at the counter, go to the company's office, there is a cash payment, which is somehow enough! If there was no cash, they would not have registered! Registration for 2x came out 7,500₽

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Марина

Level 6 Local Expert

Flying with this airline is roulette. The flight was rescheduled 10 hours earlier. So the flight was also a connecting flight, instead of waiting for 7 hours, you need to wait more than 20. The attitude is disgusting towards passengers. It is better not to be nervous and buy a ticket from another company. Flyone, you can't treat people like that!

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Илья Колчин

Level 5 Local Expert

The most disgusting airline! We flew to Yerevan to take a walk with our family. We flew out of Moscow, and everything is fine. The way back is a complete horror! We arrived at the airport, we go to the check-in desk, they say we need to pay for registration! Plus, the carry-on suitcase turns out to be a backpack! In total, the payment is 86,000 drams, which is calculated in rubles 19595! They are accepted only in drams or by card. We were lucky that we accepted the MIR card. If you are planning a trip, avoid this airline!

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Елена М.

Level 4 Local Expert

Disgusting company. The Yerevan-Moscow flight for 3 people without a return ticket reached 40,000 plus. The registration fee was included in the ticket price. Although, as they said at the airport, online check-in is free. It's all a lie, 2 days before the flight I tried to check in, but all the seats turned out to be paid. I hope the company reads everything and resolves the issue, otherwise we will have to contact the prosecutor's office!

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German Korelov

Level 14 Local Expert

We flew to and from Yerevan . We flew out in both directions on time. Very attentive staff. They were transferred to the seats at the emergency exit for free, because of the noisy children nearby. Follow the airline's rules, check in in advance, and everything will be fine.

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Mosika

Level 8 Local Expert

Armenia is gorgeous, but the impression was spoiled by the airline. The Moscow Time-Yerevan flight is delayed by 5 hours, the Yerevan-Moscow Time flight is delayed by 12 hours. To say that I'm in shock is an understatement. When I contacted the office for clarification, they said that no compensation was due, not even water...I'm shocked. Naturally, I was late everywhere, and some people lost their transfer tickets....it's horrible. Oh and yes, the most important thing is that CHECK-in at the airport is paid....What are these novelties? I had time and I read in advance on the info website that you can check in for a flight for free in 12 hours, but everyone else had to pay. The airline does not deserve even one as an assessment, I do not advise anyone.

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Борис Л.

Level 6 Local Expert

I bought a ticket for 60 euros. 3-5 euros cheaper than other ak. But I paid another 40 euros at the airport for check-in. As far as I'm concerned, this is a scam. The company is interested in ensuring that the average customer does not notice the need for online check-in and pays in full at the airport when there is nowhere else to go. I checked their wording in the letter: Go through the check-in to select a seat or add luggage. But it is not written that registration is mandatory, unlike other ak. And that they wouldn't be allowed on the flight without her.

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Ekaterina Vladislavleva

Level 3 Local Expert

The worst airline I've ever flown. I sold the places like the emergency exits, but then it turned out that these were ordinary places, the difference was not returned. As a result, you will overpay On the way back, we were tricked into checking in for a flight. It turned out that they had to pay another 8 thousand for check-in, otherwise they would not board the flight. Be sure to measure it 10 times and it's better not to save money, but to fly on normal airlines. The money will be the same, but the comfort is a million times more

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Flyone

231 review