A good store where you can buy necessary things at a good price: stationery, something for flowers and a vegetable garden, small tools, cleaning supplies, dishes, sweets, snacks and drinks

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Жания

Level 2 Local Expert

I bought a photo frame that already had a crack visible, but unfortunately I didn't notice it right away. When we tried to return the product with the receipt and photo, the store staff refused to return it to us and spoke rudely, accusing us of damaging the frame ourselves. Neither I nor the cashier noticed the crack, which confirms that it was not so obvious when buying. It wasn't until later that my friend noticed. We didn't break the frame, but rather wanted to return it immediately. Instead, they spoke rudely to us and accused us of damaging the goods.We had both a receipt and a photo from the store where the frame was already broken I ask you to review the situation and work with the staff.

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