E-group

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Level 5 Local Expert

It was a great center, I broke the camera on my iPhone and was very upset about the expensive replacement, but Master Alexander, with his sharp, professional gaze, dispelled all my sadness in a few seconds when he said that the protective glass of the camera had broken. Thanks to Alexander separately. The office has a pleasant atmosphere, everything is very prompt, excellent attitude to the client and friendliness, I will only contact them. P.S. Nikita is very polite and handsome at the reception, thank you very much, guys

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Andrew

Level 6 Local Expert

Well done, excellent service organization!!! The polite guys at Expobel explained that the replacement of glasses is done only on Timiryazev and were ready to deliver the phone by courier. I need my phone very often, so I went there myself. They let me sit on a cozy sofa and wait for three hours until the glue starts to set... The battery and glass were ordered earlier by phone, no failures! The phone doesn't stop ringing at the reception.. laptops, tablets, and phones... Good luck to you guys and good luck! Thank you for prolonging my beloved Samsung's life!!!

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Екатерина Дубоносова

Level 2 Local Expert

Late in the evening, I poured coffee on the MacBook keyboard. I called this service, as they were the only ones working at the time. After receiving a competent telephone consultation, I went to them. The guys did everything quickly and efficiently. Friendly staff and pleasant prices.

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Валерия Анацко

Level 5 Local Expert

I didn't read the reviews before contacting this organization) now I'm looking, there are a lot of negative ones and I'm surprised, because I personally remain very satisfied, I changed the display on my mobile phone, the chat on the site works quickly, I quickly placed an order, the courier came to my office tomorrow, picked up the phone, the courier brought it back in the evening 6 months warranty, let's see how the screen will work, I believe everything will be ok. I recommend this organization.

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Вероника Ладутько

Level 3 Local Expert

Due to disgusting circumstances, I had to look for a service to unlock my phone (iPhone 15 pro), but it happened because of a broken display. More precisely, when they bought the phone, according to the seller, it was almost zero) but in fact it turned out that everything was changing there. I consulted in three services and settled on the e-group. They inspired the most trust and hope appeared. Unfortunately, I had to lose all my data. But after agreeing with us, the phone was brought back to life, repaired and wished for long-term use with a half-year warranty. Everyone is very friendly, they advise, listen, and help with the choice! I advise you as excellent specialists!

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Pavel

Level 3 Local Expert

I contacted the service on Timiryazev. In short, if you want to waste your time and love being "fed breakfast", then of course you are here. The service is terrible, the manager absolutely does not know how to communicate, he is disorienting in terms of information and he just wants to drag people out. When I warned him that their workload and deadlines were not suitable for me, he convinced me to leave the laptop and that they would try as soon as possible. The promised diagnosis is from 1 to 4 days, as a result, on the 5th day they did not even touch. They referred to the absence of craftsmen, but there were several people on site. Check the documents you sign separately. In the coupon, the diagnostic period was generally indicated until 13.03 (this is 2 weeks), this was not discouraged. And the estimated cost of my laptop was 500 rubles, which was not a word. The site also talked about the cost of diagnostics in case of failure, one, but in fact it turned out to be another) Separately, I want to single out manager Nikita (although I'm not sure that's his name, because the other shift manager had the same badge and Nikita too) as an unprofessional manager who absolutely doesn't care about anything. Improve your work with staff, starting from the quality of communication and ending with the volume and clarity of information transmission. If it were possible to put less than one, I would have put it without hesitation. And yes, most of the reviews here are fake, you can see for yourself. Filter by rating and the whole truth will be at the bottom of the rating, everyone writes about such cases.

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Елена Г.

Level 6 Local Expert

Very good service! It's great to have a courier service. The broken gadget was taken away on the day of the request, and returned the next day. Isn't this a miracle) Repairs are fast, affordable, and high-quality

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Анна Езерская

Level 15 Local Expert

They do everything well, quickly, there are no questions! This is not the first time we have contacted you. The first time we changed the akum in the appwatch, everything works, there are no problems. This time, we dealt with the back cover of the iPhone. We did it quickly, as promised.

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Анжелика Станчик

Level 4 Local Expert

Excellent service The laptop battery swelled up at night, they wrote on Instagram e-group - in the morning, as soon as working hours began, they immediately received an answer and advice on the problem. The laptop was given away before 12 p.m., and returned with a new battery at 8 p.m. Fast, high-quality, everything is cool

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Анастасия Романова

Level 17 Local Expert

The best place to repair equipment! It's not the first time I've applied, and this time everything is on top. The hinges in the laptop were repaired very quickly, and the thermal paste was changed. In the last laptop, there was one permanent breakdown, only after this service the laptop began to work as new (it still works;) Thanks guys!!!

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Golub Vitaly

Level 8 Local Expert

There were some difficulties with flashing, they couldn't cope in an hour (it was 22 o'clock), but they advised the central office on Timiryazeva Street, they said they would definitely help there and helped promptly, and everyone in the office was very friendly, both the masters and the administrator. At the same time, they immediately warned that if it didn't work out, they wouldn't have to pay for anything, unlike another company.

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сеня ?

Level 2 Local Expert

The MacBook broke down, I found the e-group on the Internet, read the reviews and decided to apply. The craftsmen carried out diagnostics, told the repair price and, after approval, made repairs. I am pleased that I asked for repairs to be made as soon as possible, and in connection with my departure, we agreed. Thanks)

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Maksim Sheliantsou

Level 4 Local Expert

Fast, high-quality, not expensive. Well done! This is not the first time I have applied.I liked everything both now and last time. Polite staff. Large parking area .

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Илья

Level 4 Local Expert

I asked for the second time to clean the good old laptop from dust. I was completely satisfied with the result. The laptop has become much less heated, works quieter and looks like new.

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Timur Savko

Level 4 Local Expert

Terrible service: 1. Employees blatantly lie about the condition of equipment repairs. Deadlines are not being met. 2. I wrung out the laptop, waited, and was given away without repair with a worsened problem. 3. When trying to solve a problem, they were rude I strongly advise against this place, there are more complaints in the book of complaints and suggestions than I have ever seen. If it would be possible to put 0, I would put 0. Thank you (but not you) that you were able to fix the laptop in the time you spent fighting with me.

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Николай Мялик

Level 4 Local Expert

The receptionist is polite, called back on a day off, immediately oriented the timing! The repair was done in the shortest possible time, less than an hour!

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Полина Хмелевская

Level 2 Local Expert

We cleaned and replaced the thermal paste in the gaming laptop in 40 minutes, explained and told everything, and were satisfied with the service. While waiting, they offered to play a game console on the sofas)

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Илья Марков

Level 4 Local Expert

Everything is great! Efficiently and on time. The price is fine! The guys are friendly and did everything efficiently. Diagnostics on upovna. Accessories and spare parts are normal.

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Радмила Урбанович

Level 2 Local Expert

Polite, correct communication. They quickly made a diagnosis and offered a different way out of the situation, depending on the ability to pay. Repairs were also carried out quickly. Thank you.

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Артём К.

Level 6 Local Expert

I applied to replace the charging connector. It turned out that it was just necessary to clean it. I was very pleasantly surprised that they work by appointment. I recommend. Honest employees. Feel free to contact us!!

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Yaroslav

Level 7 Local Expert

They fixed my mom's phone, there was a broken screen, explained everything, made a discount for coming to them. The phone is working after repair, I hope it will last for a long time, the warranty is 6 months.

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Александра С

Level 4 Local Expert

This is not the first time I have contacted the egroup for the repair of smartphones and tablets, mainly replacing the screen / display. They do it quickly enough, efficiently, they can send a courier to pick up / bring the device if it is not convenient to go yourself. They work seven days a week. I will contact you again when the next screen is broken)

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Сергей Станкевич

Level 5 Local Expert

In my mac laptop of the 16th year, the screen went out, everything turned black and I already started collecting money to replace the matrix, but the guys in the E-groups advised me not to hurry, conducted diagnostics, found the problem, fixed it. I gave the computer away in the morning and took the worker in the evening. Everything is perfect, thank you. I recommend.

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Анастасия Жолуд

Level 5 Local Expert

I handed over my 3-year-old Asus laptop for repair due to broken hinges and the need to replace the matrix loop. Everything was fixed quickly and without problems. Now it works as before before the breakdown. A huge plus is that the guys have delivery (they will pick up and bring it and you don't have to drag yourself anywhere if you don't have time for it). The prices are quite reasonable. In general, I recommend it

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Антон Карпиевич

Level 13 Local Expert

Excellent, fast and accurate work. The master did everything perfectly. Separately, I would like to praise the responsiveness of the call center and the punctuality of the deliveryman.

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Татьяна В

Level 2 Local Expert

Thanks for the quick replacement of the glass and battery in the phone. The phone has become somehow delicate and nimble, the purchase of a new phone is postponed)))) Thanks!

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Наталья Солонович

Level 2 Local Expert

I thank the whole team. Very well-coordinated work. Starting from the receipt of the order. Special thanks to the wizard for setting up and cleaning the laptop. Quickly, efficiently, plus competent consultation left only pleasant impressions. It is very valuable when a person is well versed in what he is doing.

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Кирилл А.

Level 4 Local Expert

Excellent service. Replacing the thermal interface on a laptop in literally an hour. I would give 6 stars if I could for the returned cap propping up the cooling tube If anyone is interested in what kind of cap The cooling tube did not press down a little because there was no thermal pad. When new thermal pads were installed, it was naturally removed. And they even returned it in a bag

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NastinkaB03

Level 4 Local Expert

DO NOT TAKE YOUR PHONES TO THIS ORGANIZATION FOR REPAIR! it all started with the fact that the young man handed over the phone a couple of months ago through a courier, they did not provide a replacement phone, they made him wait two days (it was agreed with the consultant that repairs would be done within a day) , they asked to REPLACE the display . As a result, as we later found out, the display was simply restored (and also not high-quality😀read below ) !!! (the restoration work, as we found out, takes 2 hours MAXIMUM! NOT FOR A DAY! and the replacement of the display is a MAXIMUM of 5 hours! AGAIN, IT's NOT A DAY!) then it's just more interesting a couple of days ago, we noticed that the sensor was not working properly, all the buttons themselves were pressed and not controlled . We contacted this organization under warranty at the point in the shopping center Castle and they told us AGAIN what they would do during the DAY!!! bottom line: the phone was on the point from 10 a.m. to 5 p.m. the master did not pick it up (they did not pick up the phone and did not call back, we called ourselves) the consultant at the point offered to pick up the phone and take IT to their main office, where they would make repairs faster) they took us to the office, where they accepted the phone, BUT they didn't immediately inform us that the MASTER was OFF, only a day later they told us about it, and only the next day they informed us that the case was not guaranteed at all and water just got into the phone)))) the young man took the phone and took it to another organization, where they told us, "your case is inflated because your phone was overheated when it was sealed (during warranty inspection, as if on purpose), the water could not get there, it would only get in case of POOR repair, that is, POOR BONDING of PARTS." such : E GROUP will tell you that the repair will take a maximum of a day, but in fact it takes about 2-3 days and in addition the repair is done poorly!!!

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Антон Вуколов

Level 6 Local Expert

It was necessary to change the glass to POCO, they took it away at lunch, and in the evening they brought a ready-made phone, everything is working well, I am satisfied with the speed of solving the issue

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Andrei Morehod

Level 5 Local Expert

This is not the first time I have contacted this service, I am completely satisfied with the attitude towards customers. At that time, the battery in the old Samsung Tab S2 tablet was replaced promptly.

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Дмитрий Иванов

Level 5 Local Expert

Excellent service, replaced the battery on the Macbook, promptly - handed it over at the main office yesterday afternoon, picked it up this morning. Prices are reasonable

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Роман Ватаманюк

Level 3 Local Expert

Thank you very much for the work done quickly, you helped out very much, affordable price, I will advise you as good craftsmen, thank you again, friendly staff (operators), thank you very much for the quick orientation and for the attitude

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Артём Пасечник

Level 8 Local Expert

I recommend it to everyone. The phone was promptly diagnosed and repaired. I handed it over at 6 p.m. and picked up the repaired one the next day.

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Gentle Man

Level 9 Local Expert

I do not advise contacting this service if your problem is more complicated than reinstalling Windows. For the fact that they will look at your laptop, they will take the amount of 85p, calling it a diagnosis (although there is no diagnosis in fact)

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Елена Павлова

Level 4 Local Expert

We quickly and successfully changed the glass in the Honor Magic pro phone (curved to the edges). They gave a half-year warranty. Thanks!

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Дима Б.

Level 5 Local Expert

I contacted this service. The laptop did not see the video game card. A polite administrator took over the diagnosis, after 40 minutes I was told that my repair would cost 700 rubles, and to my question what is the reason, the answer will be repaired. The diagnosis cost 65 rubles Result: I am not from Minsk and in our Maryinogorsk Alex service , the laptop was taken for repair, a day later everything was ready. The cost was 80 (EIGHTY) rubles It should be a shame . If a person is not from Minsk , it does not mean that he is a stupid collective farmer

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Юлия О.

Level 5 Local Expert

Regarding customer service and the courtesy of specialists and couriers, I recommend it. We talked pleasantly and answered all the questions. There was a problem - the phone turned off and did not turn on. We agreed that they would take it away, look at it, and tell us what the problem was, then we will decide what to do next. The courier arrived, the deadlines were delayed a little, they promised to call the next day, but there was no call, I called a day later, they said that the phone had not yet been received for service. Later, they called and reported that the problem was in the system, the phone itself reset to factory settings and turned off. They turned it on and said that nothing else was needed from the repair. Three hours later, the phone was delivered by a courier to another address at my request. They took 10p for delivery and that's it. I will remember this service and, if necessary, I think I will contact you here. Development!

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Никита Букатко

Level 2 Local Expert

I decided to somehow install a radiator on the second ssd in my laptop, I did not calculate the size of the radiator a little, and as a result, after assembling the laptop, the radiator sold out and something shortened on the board, after which the slot for the second ssd stopped working, otherwise the laptop remained in working condition. I brought the laptop to one of the points of this service located at Prytytsky 156, there is no acceptance there, we looked only at the external condition of the case (scratches, scuffs), while only the fact of their presence, although it is necessary to photograph everything in a good way, so that later there would be no questions about which scratches were before delivery, and which they could have appeared later, but that's still okay, they didn't even bother to minimally check the technical condition of the laptop, whether it turns on at all or not, not to mention the fact that the laptop was not delivered as standard with an additional 2 TB ssd and 64 GB of RAM, this would also like to be fixed at acceptance, these components are nowhere they did not disappear after the repair, but still I would like this to be recorded in the acceptance certificate for peace of mind. I handed over the laptop on 05/17.24, with the result of the diagnosis, I received a call on 05/20 and announced the repair cost of 280p, they also said that the laptop needed to be serviced for 80p, although it was serviced half a year ago with high-quality thermal interfaces, refused maintenance, but I will return to this a little later, they said that a few days would have to wait, after that no news, I called them myself on 05/31, they said that they were waiting for the part and everything would be ready soon, and on the evening of 04.06 the laptop was ready, someone might probably think that it was unacceptably long, but I think it is acceptable, I would certainly like a little faster or that initially I was told that spare parts were not available and would have to wait a little longer, but I still think the breakdown is quite rare and the necessary spare parts were not available, so I have no complaints about the timing. I have already gone to pick up the laptop at their central office on Timiryazev 121/4, so that if I have any complaints about the quality of repairs, solve them on the spot, and not drive the courier, but everything was done qualitatively, the case was slightly stained with liquid thermal padding and after their sticker there is an adhesive trace, in any case it is solved for 3 seconds with an alcohol wipe, but they could have done it themselves, but come on. I will return to the moment of maintenance, at the time of delivery the laptop had no problems with temperatures, after repair it godlessly overheated and dropped power, and this is a fairly natural result, I understood that this would happen, it could not be disassembled once and probably was stored these 2 weeks in disassembled form, the question is why I did not we tried to explain or even why maintenance is not included in the repair cost in such cases, when the specifics of the repair itself and its timing do not allow us to preserve the properties of thermal interfaces, fortunately I understood this myself so I bought thermal paste with a phase transition in advance, I had everything else and immediately serviced the laptop myself. From what I wrote here, it may seem that this is a terrible service, in fact, no, specifically the repair itself is done qualitatively, and the result is the main thing, the staff of this service communicate very politely, and everything else is not quite significant quibbles, if suddenly there is a need, then I will turn to them, I would put 4.5 stars out of 5, there is still a lot to work on, but I am satisfied with the result

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Алексей Лабус

Level 3 Local Expert

Well done guys. I used to fix their laptop, but now their phone. The service is at a high level. It's a pleasure to communicate and negotiate. They gave me a good discount!

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Виктория

Level 9 Local Expert

Wonderful craftsmen. Nothing was done or imposed. Charging didn't work for me, and when I connected fast charging, it started a frenzy.: charging went on and off.. We gathered a whole consultation, we thought that the charging board had flown (the cost is about 400 rubles), but when they made the diagnosis, they took the phone and returned it an hour later with a repaired charging socket (the cost is 120 rubles)..

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Александра В.

Level 7 Local Expert

Problems with the matrix were quickly fixed, and instead of a complete replacement, they offered restoration and warranty. It took less than a week to diagnose the repair and return the laptop home) Thank you guys for the service and good work!

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Евгения Сокол

Level 6 Local Expert

Thanks a lot to the guys for repairing the phone, We did an urgent replacement of the glass and module. Everything is prompt, high-quality, and this is not the first time we have already applied!

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Оливковое варенье

Level 2 Local Expert

I came with a laptop that was noisy and buzzing, they said the problem was in the cooler, replaced it in 4 days for 150 rubles (lenovo legion 5 2021 laptop model). Everyone was very polite and friendly, they gave clear answers to all my questions.

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Mast3r

Level 5 Local Expert

The broken glass on the phone was replaced as quickly as possible. We called back when we were ready! They gave a 6-month warranty.

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Антон Кравцов

Level 2 Local Expert

Polite staff. They worked quickly. The price is acceptable. A comfortable waiting area. I came for the first time and not for the last time, I give 5 stars!

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денис букшта

Level 4 Local Expert

The broken phone screen was replaced quickly, efficiently and inexpensively. It's not the first time I've contacted you, and I'm happy with the service.

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Гена Гожа

Level 4 Local Expert

I turned to this service for replacing hinges and restoring the case. The cost was agreed with the receiver. The case has been restored, there are no complaints about the quality. The hinges have not been replaced, although new ones should have been installed. But the price remained the same "tk still works." To my comment about the price reduction, there were no replacement hinges, and the repair of the case cost more than a new part - sorry, the receptionist has been working recently. I do not recommend this service, because the prices are very high. They do not fulfill their obligations. There are no complaints about the quality of the hull restoration.

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Ольга Мишур

Level 2 Local Expert

Excellent laptop diagnostics. Reasonable prices. And there is courier delivery to save my time. Good job!

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Андрей Выпирайленко

Level 4 Local Expert

Quick response of qualified personnel, high-quality repairs.

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E-group

156 reviews