It's strange that this hotel has five stars. The poor quality of service, the restaurant and the beach do not accommodate the number of tourists staying at the hotel. This already creates inconvenience and a negative impression for the guests. The hotel's rooms, as well as the corridors, halls and common areas in general, require renovation. The cleaning is of poor quality, the staff is not trained professionally and efficiently to restore order in public areas and in the rooms of tourists. Hygiene products are a separate topic: in the dispenser, shower detergent and shampoo are two in one. There are no bathrobes or slippers. There is no aftershave. The safe is paid for. The Internet is paid. Replacement of beach towels is paid. In the restaurant, dishes are poorly washed and there are a lot of broken dishes. The menu is very poor. An A la carte restaurant is generally ridiculous. A parody!!! Don't go there!!!! Those who have previously vacationed in the "five", do not be lured by the low price of a trip, you will regret it very much. The quality is very low and it is better to pay extra, but get decent service.

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Ольга Иванова

Level 6 Local Expert

I didn't find a single disadvantage in this hotel. Very polite staff. Excellent cuisine. Swimming pool, beach, cocktails in bars and delicious fish. And what a great hammam with massage!!!!!! I recommend it!!!!!

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Мадаминова Татьяна

Level 9 Local Expert

The hotel is a little tired)))But we were lucky, for a small surcharge we got a room with a view of the sea and palm trees, clean, towels were changed on request, cleaned every day, and water was replenished daily. Apart from liquid soap and shower gel, there are no more toiletries, but we had shampoo and toothpaste with brushes. There are no disposable slippers either, but all guests are given a beach bag). There are a lot of drinks, the bar is open until 23.00. It's hard with seats in the restaurant, you won't always immediately find a free table ((( Desserts are scarce, but this is compared to other hotels. There aren't many greens, but the biggest shock is that everyone takes bread with their hands, without napkins, cuts it up and the next ones do the same (if you take a piece of bread near the end of the bun, it was probably touched by several people with their bare hands (((.The sea was warm, but not calm, maybe it's always like this? I don't know, the waves knock you down and the only way to the sea is through the descent on the pier. Overall, the rest was a success, but the hotel is 4 stars.

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27 reviews