Maps · Yerevan · Electronic devices and components

Chipdip

4.4

47 ratings

Closed until tomorrow

Yerevan, Baghramyan Avenue, 68

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Yerevan, Baghramyan Avenue, 68

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WC for people with disabilities

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Printed circuit boards

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Wheelchair accessible:Available

Payment method:prepayment, cash, payment by card, cashless payment

Wheelchair accessibility:unavailable

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4.4

47 ratings

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Ivan Filyanin

Level 10 Local Expert

Branch of the largest DIY store in the CIS in Yerevan, it's great) I hope technical creativity will develop in Armenia and it will not close. The branch itself, like any CipDip, is clean and has good staff. There is no showroom, as in large stores in the Russian Federation, but there is no such need. Everything arrived quickly, I recommend it.

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Level 4 Local Expert

Extremely disappointed with my experience at ChipDip Armenia. I have been a loyal customer of ChipDip for more than 10 years and have always had a positive impression of the company. Unfortunately, a recent incident completely destroyed that trust. The issue involved a prepaid order and a return request. During the process, two employees at the pickup point, Aram H. and Mher K., behaved in a highly unprofessional and disrespectful manner. Instead of addressing the issue objectively, both repeatedly insisted that I was at fault, that I had ordered the wrong items, and that no refund would be provided. What was especially frustrating was the constant change in their explanations. Different reasons for denying the return were given at different times. At one point, I was told that the return could not be processed because the item had a tag indicating it came from a different warehouse. On another occasion, entirely different arguments were presented. Initially, for my first order Mher K. contacted me several weeks after a return had already been processed and informed me that the return supposedly could not be completed after all Throughout the entire interaction, both employees attempted to pressure me into accepting responsibility for the situation rather than providing clear legal or contractual grounds for their position. I was repeatedly told that nothing would be refunded simply because quote "I am telling you so" - Aram. H In my view, the handling of this case is inconsistent with consumer protection principles and with the return policy published by the company itself on their own website! What disappointed me most was not the dispute itself, but the attitude. As a customer of more than a decade, I expected professionalism, transparency, and respect. Instead, I was met with accusations, dismissive behavior, and a complete unwillingness to fairly consider my position, they was clearly mocking me and turn back on me when I was asking reasonable questions and expected at least some kind of service or help It is truly unfortunate that these two employees managed to destroy the positive impression that ChipDip had built over the last 10 years. I cannot recommend this office based on my experience and sincerely hope management reviews the conduct of the staff involved and improves the way customers are treated.

Karen

Level 5 Local Expert

The dates stated during the order are then changed without notification. Rude staff with an absolute unwillingness to help. When asked if the delivery time can be changed, they answer "anything is possible." Stay away.

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Chipdip

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15 reviews