Issued a PO card. They said you can get a certificate for accounting in about three hours at any branch. After the time expired, I came to another department where I found out that I could get a certificate no earlier than the next day. It turns out that employees mislead customers and do not know the information.

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Ирина Уголькова

Level 3 Local Expert

The bank is closed, although the card shows the opening hours. this information is misleading to customers.

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Алесь Сорочинский

Level 10 Local Expert

Disgusting service!!! I broke out at my lunch at the nearest branch to apply for a loan. I served 40 minutes, I was alone in a bank branch and could not help in any window (2 windows were working). Only then did the woman say that she would have to wait for the end of her lunch. What kind of service?! Why can only one person in the entire bank apply for a loan? Why is there no substitute for him at lunch, when a lot of people go to the bank for lunch in their free time?!What kind of recruitment is this?! One woman volunteered to help, but the bank's app wouldn't let a third-party customer in! It's just a nightmare! He left angry and dissatisfied with the quality of service!

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Belarusbank

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53 reviews