The service is at the lowest level. They don't know how to work with clients. They promise to call back and just ignore it. They can't control the shipment of spare parts from Minsk. I've been waiting for a ready-made spare part from Minsk for more than three weeks now, with only continuous "we don't know" from the managers. The problem is not solved!

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Semen M.

Level 6 Local Expert

Passed THAT. When recording, they said that the waiting time is 2-2.5 hours. As a result, the car was returned after 4 hours...Although, if you look at the order, it took 1.55 hours to complete all the work (the planned maintenance was 0.5 hours, filter replacement -0.5 hours and washing 0.55 hours). The question arises: why did I wait 4 hours???.Moreover, everything was fine with the car, thank God.The mood was spoiled by the expectation...Yes, and it's expensive there...

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Level 4 Local Expert

The service is terrible. Documents cannot be prepared in advance for the issuance of a car, you have to wait for 30 minutes. The original spare parts on the fret are also of terrible quality. The original pads were put on - a squeak at every braking - while the service charges money for re-checking the brake system - everything is fine, such quality. I had to install others on a third-party service. Filling out the service book and resetting the inter-service one is done every other time. They take 30 rubles to the car wash - it's just a body wash. It is not clear what is included in the comprehensive check - after the last check, the dimension was not lit alone, no one noticed, most likely nothing was checked at all.

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Autopromservice, Renault

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