Laguna

3.7

78 ratings

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Level 7 Local Expert

When purchasing a sofa, they couldn't orient me by availability, they called me some names and that's it, they promised to arrive in a week. I arrived at the store on the 17th, it turned out my order was for the 15th, as a result, no one knows anything. I ordered another one. I bought it on a loan, I had to go myself again, because they didn't notify me that the money had arrived, I ordered delivery, there were no questions when I called about delivery, thank you very politely. But the delivery itself..... They brought the sofa to a private house, and in order not to leave the sofa on the street, they asked to bring it to the gate (we are talking about 1.5 m now), they refused, we said that you two healthy men can barely carry, but in response we heard a three-story mat, and a shout above the mountains. When I called, Valeria Lashkova, the store manager, said that we were to blame ourselves because we had become personal. I will not leave this situation, I will continue to write.

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Павлов Роман

Level 21 Local Expert

Not furniture, but trash. The disgusting quality of the marking and drilling of the panels, the cheapest integrated fasteners. After that, "splendor" must be recognized as a separate kind of torture. How did they give a declaration of compliance with quality standards and allow it to be put on sale?

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Светлана

Level 6 Local Expert

Convenient location, large selection of goods, polite and friendly consultants. The only drawback is always busy parking.

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Антон Пискунов

Level 4 Local Expert

I had to wait until the store was unplanned for 10 minutes, then the lights were turned off. 15 minutes of waiting time was wasted. there was a piece of paper on the side of the entrance that the store was closed for technical reasons, which I didn't notice at first, but I noticed it after it flew into my face, "don't you see that the store is not working or what?"

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Юлия Ефремова

Level 3 Local Expert

It's a good store, I bought a chest of drawers and a table there.Polite sales consultants explained everything in detail.I also liked the delivery, fast and on time.I recommend.

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Анна Ермакова

Level 7 Local Expert

A normal store. We recently made a rearrangement, it became more interesting. There are always a lot of visitors. However, this is not always a good thing: you have to wait to get a consultation.

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Виктор Михоменко

Level 10 Local Expert

Quite a good chain of stores. This particular one in the pyramid is convenient to visit both by car and by public transport. A good assortment of all types of furniture and accessories. Excellent collections of related household goods, including kitchen utensils at more than decent prices. Polite staff.

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galina-reut

Level 8 Local Expert

Convenient location of the store in the very center of the city.A large trading floor for the convenience of customers.Attentive consultants.

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Leo Berg

Level 4 Local Expert

What you don't take, you always get caught in a marriage, you get tired of returning it every time.

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наталья б.

Level 2 Local Expert

I am delighted with the sofa! You have made our hall)))) Many thanks to the seller Vereneva E.L. for patience, professionalism and competence. Nowadays it is so difficult to meet a person who loves his job. Very pleasant and polite communication, without pushing the buyer away, the ability to competently and knowledgeably offer a product.We express our heartfelt thanks to the specialist and the company.

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Родион Хайбулин

Level 6 Local Expert

Polite sellers, there is a desire to come back again and buy something.

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татьяна потоцкая

Level 3 Local Expert

On August 1, 2022, I left a reservation for the HAITI suspension chair at a price of 329 rubles (special offer). On August 03, I came to pick up the chair, its cost is already 399 rubles. N.A. Gusakova asked the seller why I couldn't buy an armchair at the price that I had when I booked the armchair? To which the seller rudely replied to me that it was necessary to make an advance payment. I said that I had not been told about it, to which the seller, Mr., Ah, said that it was not her problem. The manager was not in the store, but the deputy. the manager told me that the reservation does not oblige them to anything at all. And in general, it is not the first time in this and other AMI-furniture stores that I have come across rudeness of sellers and lack of competence.

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Андрей Исаков

Level 15 Local Expert

Very convenient location. One of the largest Ami manazines. Great selection and low prices. Nice and friendly staff. But it's hard to get through.

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Александр В

Level 14 Local Expert

The "sleepy kingdom" extends too much to those who are called the sales consultant in this store. Why are there so many sleeping employees???? To buy small goods, you need to stand in line for 10-15 minutes

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Ромуальд

Level 6 Local Expert

A large selection store. But not everything is of good quality, however, the price is consistent.

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Black

Level 6 Local Expert

If you want to buy good furniture, then you definitely are not here. There has always been and is a question - "PRICE". You will never get a good quality product for a low cost. But everyone chooses according to their own pocket and capabilities.

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Лидия Л.

Level 9 Local Expert

Terrible furniture in terms of quality. We bought a computer chair. This is something..... The armrest is constantly unscrewing. And eco-leather looks like it's about ten years old after 2 months (

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Роман Веренич

Level 2 Local Expert

I want to leave a review not about the store's products, but about the staff! So the guys who brought his wife a chair, a rare boor! Upon arrival, they were already dissatisfied with something. That's not right for them, that's not right for them. Such people spoil all the desire to get involved with this furniture store! I ask the administration to have a conversation with the personal staff about how to behave with customers!

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наталья орлова

Level 8 Local Expert

We bought a tent, they said on the phone that a car had arrived, come in half an hour, an hour. As a result, after an hour I had to sit and walk for another 2 hours, then again, as a result, no one gave specific information, a lot of time was spent.

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Виталий Леонов

Level 9 Local Expert

Probably ami's biggest store The city center parking is so-so, everything is always busy, they won't push through, they won't turn around The staff is normal

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Сергей Мелешко

Level 9 Local Expert

But this store has almost everything I recommend.

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Светлана Вардугина

Level 19 Local Expert

The place is passable, there are a lot of buyers and people just come to stare. You don't have to change shifts, sometimes you can go through and not wait for a consultant, sometimes you can't get through, sometimes on the contrary they will tell you everything, show you

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Макс

Level 11 Local Expert

Good disposable furniture

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Павел Генрихович

Level 14 Local Expert

A standard furniture store, I bought a bed and a computer chair there. The standard is maintained , the store is decent

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Сергей Гурин

Level 3 Local Expert

We ordered a sofa on June 6, today is August 15, but it is not there