I ordered a sofa bed + chest of drawers Price segment: slightly lower 1. Poor manufacturing quality: - The fastener holes did not comply with the instructions – I had to drill them myself. - There were not enough bolts for assembly – an obvious configuration defect. - There were chips and scratches on the surfaces (it is clear that the problem was in production or during packaging). 2. Assembly is stressful: - If it weren't for your tools and ingenuity, it would be impossible to assemble. 3. Support response: - the answer is better only the next day. The company is clearly saving on quality control. If ease of assembly and lack of defects are important to you, it is better to overpay for a more reliable manufacturer. Delivery is only up to the entrance, the interval is 6 hours. That is, sit and wait - like on a powder keg. It was delivered on time.

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Денис Богданов

Level 3 Local Expert

We ordered a bed and a mattress on 02/10/2026, it was written approximately on the 21st of the same month, I understand everything, 10 days, 20 days ... but when nothing is ready on 03/14/2026, more than a month has passed, it's already too much, the phone of the online store is generally a useless number and useless employees who are like robots the same thing they answer that the order is completed at the factory, that's how I see it myself in my personal account! No one knows anything at all, the worst factory, there is no such long delivery anywhere, if they knew, they would not have contacted at all. I don't recommend it to anyone.

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Карина Б

Level 4 Local Expert

The mattress was ordered on 16.08, it was put to work on 18.08, the online store's consultant notified about the successful payment and named the delivery time of 10 days, but maybe earlier, great A week later, I wrote on the chat site, it turns out that from the moment of ordering a weekday, delivery takes 10 working days, of course no one warns about this, today is September 11, there is no mattress, until I wrote a letter to the online store's mail and found out that on September 3, the mattress was almost delivered, but a defect was detected and it was rejected It is unclear why the buyer is not notified about this . How long do I have to wait for a new mattress? Unclear. A refund? 7 working days from the application An alternative to ordering? No And the letters only contain a link to the offer, which no one reads and the consultants do not voice. Ami furniture change the attitude towards customers, improve communication with the customer and the quality of the product And I've been waiting for a paid mattress for a month now.🥲

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