Akun in Issyk Kul was one of our favorite places, but this time the service and food was great disappointment unfortunately. We have been coming to this place for past 5 years, but this time we did not like at all this place. The only good thing is here beach, nothing much is left. The prices increased drastically.

Ирина Д.

Level 4 Local Expert

The hotel has a nice, green area, a new Playground. Perhaps that's all the advantages. And now about the cons, as for the room, the light blinked periodically- the wiring was weak, the front door creaked, they change towels every 3 days, but only bath towels, it was possible to change beach towels, they quickly become dirty.The windows could be made with mosquito nets, it is not possible to open the windows, mosquitoes are constantly flying in.And we saved on the difficult opening of windows. About the dining room: We ate at Denise's canteen, and breakfast, lunch, and dinner were consistently delayed by 30 minutes, while people stood and waited.You either start preparing earlier, or adjust your work schedule. It's very annoying. Meals in the dining room for 3. Meat is occasionally hard, then potatoes are raw.There were constantly not enough plates, appliances, glasses, salt and sugar on the table. They didn't keep track of the tables, they came, but our table was occupied.There was no fruit at all, only an apricot once a week. There is little entertainment for children. Animators, if you can call them that, behaved incorrectly a couple of times in dealing with children. Beach: open the passage from the central alley to the beach, it's a mockery of people, constantly go around. The sand is good, and so is the lake. But the garbage, it is taken out very rarely, constantly falling out of the trash cans.And change them to normal ones that can be poured out, take pity on your workers, constantly shovel everything out with your hands. And yes, a huge disadvantage, the piers are not working, can they really not be repaired?…We love to dive, but we arrived and they don't work. Aquapark: we went once, for 15 minutes, it was enough for us, the water in the pools is dirty, in the children's pool with slides the bottom is all in sand, very unpleasant.Discouraged the desire to go there anymore.

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Валентин Д.

Level 6 Local Expert

The rooms are terrible, broken shower stalls with mold, lack of hygiene kits, garbage from past tenants, bed linen seems to have not changed for a couple of months, cobwebs and traces of dead insects everywhere. No mosquito nets, spots all over the room

See original · Русский

Akun Issyk-Kul Hotel

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