I recently contacted the A1 office regarding the issue of mobile pricing and service, and I came across the first-line operator Alexandra. From the first seconds of communication, she created an atmosphere of complete trust and calm. Attentiveness and sensitivity Alexandra was extremely attentive: she not only listened to my problem, but carefully sorted out all the details, asking clarifying questions and fixing every nuance. I was particularly impressed by her sensitivity — she reacted empathically to my irritation from previous unsuccessful attempts to resolve the issue of self-care, calmed me down and made it clear that everything was under control now. Attention to small things, such as checking the history of my payments and service activations, allowed me to quickly identify the root of the problem that other operators missed. Top-level professionalism Alexandra is an absolute professional in her field: she not only knows all A1 products and services in depth, but also has a masterful command of support systems, promptly applying the necessary tools to adjust the tariff and activate bonuses. Her competence is combined with the ability to work in a team — she coordinated with the back office without making me wait. The overall impression As a result, the visit to the office, which could take hours, ended in 20 minutes with a full resolution of the issue and a smile on his face. Alexandra is the face of A1 in the best sense: attentive, empathetic and professional, who can be relied on in any situation. I recommend contacting her and giving her a 10/10!

See original · Русский

Show business's response

Сергей Чекмарев

Level 15 Local Expert

A SIM card for foreign tourists in the Republic of Belarus can be purchased only at communication salons. A1 is the best of them. There is a tourist rate for reasonable money with unlimited Internet. The cabin quickly and without unnecessary questions issued him a passport. The provider itself has its own peculiarities and disadvantages. The special thing is that the card has a PIN code enabled, and it's not 1111 or something like that. Turn it off immediately or remember it. The disadvantage is that push messages come regularly, even at night with the terms of the tariff, support could not turn them off, despite the fact that I contacted them several times.

See original · Русский

Show business's response

Sergey Kovalchuk

Level 6 Local Expert

I came to consult on an inexpensive tariff so that the number would not be blocked while roaming. They offered "social economy", but they kept silent about the hidden service "A1 prime mini subscription", and if they hadn't decided to go into the a1 application to see the balance, they would never have found out. A1, by God, are you scavengers, constantly sniffing auto-subscriptions?! It's disgusting

See original · Русский

Show business's response

A1

Add photo or video

Address

Contacts

Business hours

Directions

Features

Customer traffic and business hours

Similar places nearby

67 reviews